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ibis Rotorua

3.5 star property

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Restaurant
Exterior
Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down duvets, desk, blackout curtains
Outdoor dining
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Kuirau Park
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, City View

7.6 out of 10
Good
(28 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(56 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Indoor pool
Novotel Rotorua Lakeside
  • Pool
  • Hot tub
  • Kids’ pool
  • Free Wi-Fi
3.9 out of 5, Good, 1,004 reviews
The price is €109
includes taxes & fees
28 Jan - 29 Jan
Novotel Rotorua Lakeside

About this property

ibis Rotorua

Hotel in Rotorua with free parking
WiFi in public areas, concierge services and dry cleaning are available at this hotel. Self parking is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Ibis Rotorua offers 145 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. 42-inch LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of ibis Rotorua's great location. During your stay, you're just a quick walk from Eat Street. You'll find features such as free self-parking, plus dry cleaning service and concierge services.
  • Free self-parking
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Eat Street and Matariki Hangi & Maori Cultural Performance
As a guest of ibis Rotorua, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have WiFi for a fee. The business-friendly ibis Rotorua also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

ibis Rotorua Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 330 out of 1007 reviews
Rating 8 - Good. 388 out of 1007 reviews
Rating 6 - Okay. 196 out of 1007 reviews
Rating 4 - Poor. 56 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Katherine

Travelled with partner
Liked: Cleanliness, staff & service
Average hotel, great area to visit.
Stayed 1 night in Oct 2025

6/10 Okay

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
Good location.
Stayed 1 night in Oct 2025

8/10 Good

Allana

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel, bu the shower was terrible and ran out of hot water, not good on a cold raining night
Stayed 1 night in Oct 2025

10/10 Excellent

Keoni, Kaitaia

Stayed 1 night in Oct 2025

6/10 Okay

Srihari

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom is absolutely not maintained properly
Stayed 1 night in Oct 2025

8/10 Good

Janet

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Good location to hospital. No rubbish bin in room, just recycle bin. Room clean & tidy just a little dated. Carpark was full but plenty of parking on street
Stayed 2 nights in Oct 2025

10/10 Excellent

Idris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was having to ask for additional face cloths, only one was supplied in the room
Stayed 2 nights in Oct 2025

8/10 Good

Warwick

Stayed 2 nights in Oct 2025

6/10 Okay

Nina

Travelled with family
Liked: Cleanliness, amenities
Breakfast wasnt great. Coffee machine broken often. Quality of food low. Great to be able to use pool at novotel. Very quiet, good parking
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Maggie, san francisco

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Staff & service
Hardly any staff so check in took ages. Rooms not ready think after 3pm
Stayed 1 night in Sep 2025

10/10 Excellent

Ralph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at a good price. Clean quiet room with very comfortable bed. Big TV screen with many channels
Stayed 3 nights in Sep 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and handy location.
Stayed 1 night in Sep 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Gregory

Stayed 2 nights in Sep 2025

8/10 Good

Robert

Stayed 1 night in Sep 2025

8/10 Good

Saumil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2025

6/10 Okay

kathy

Liked: Cleanliness, staff & service
Overnight. All the pillows were fat, no slimline ones to enable choice. Thermostat in shower very touchy, either boiling hot or freezing. Good water prezsure tho
Stayed 1 night in Sep 2025

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in fair condition. While its clean, there were some big stains on the carpet in the room. But overall for the price it was quite a fair deal. Suggest they put some rubbish bins outside.
Stayed 1 night in Aug 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to the lake and main shopping and dining precinct. They should provide soap to wash hands in the bathroom instead of just the body wash in the shower….
Stayed 2 nights in Aug 2025