JetPark Hotel Rotorua

4.5 star property

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Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Daily continental breakfast for a fee
Interior detail
Superior Twin room | Premium bedding, in-room safe, iron/ironing board, free WiFi
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010
  • Place, Rotorua Central Mall
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪11 min walk‬
  • Place, Eat Street
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin Room

  • Sleeps 4
  • Free Wi-Fi

Family Suite

  • Sleeps 4
  • Free Wi-Fi

Superior Twin room

9.2 out of 10
Wonderful
(36 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Twin room

8.4 out of 10
Very good
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Superior King Room

9.2 out of 10
Wonderful
(45 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Suite

8.8 out of 10
Excellent
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

JetPark Hotel Rotorua

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a hot tub and dry cleaning are on-site.
JetPark Hotel Rotorua offers 63 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. A pillow menu is available. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Rotorua hotel provides complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at JetPark Hotel Rotorua. During your stay, you're just a quick walk from Rotorua Central Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Te Puru, a café that serves international cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Tamaki Maori Village and Lake Rotorua
JetPark Hotel Rotorua offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, tour/ticket assistance, and a garden are also featured at the luxury JetPark Hotel Rotorua. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.
Te Puru – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Te Puru

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: NZD 30

Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 25 for adults and from NZD 12.5 for children
  • Late check-out fee: NZD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Quality Fenton

Quality Fenton Rotorua

Quality Inn Fenton

Quality Inn Fenton Rotorua

Quality Inn On Fenton Hotel Rotorua

Rotorua Ventura Hotel

Ventura Hotel Rotorua

Jet Park Hotel Rotorua

Jet Park Rotorua

Jet Park Hotel Rotorua

JetPark Hotel Rotorua Hotel

JetPark Hotel Rotorua Rotorua

JetPark Hotel Rotorua Hotel Rotorua

JetPark Hotel Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Clean room, staff, location is great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Great room good location comfortable bed
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, easy access to town , staff excellent, good parking and unique restaurants near by.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, excellent facility.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, amenities
Spotless room, parking, attention to detail, helpful staff, but most special of all, the breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, amenities
Good space for family stay, clean, good breakfast
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Room was good staff were very professional.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Very clean room and in a pretty convenient location. Restaurants are within walking distance, and parking was convenient and off-street. Overall a good place to stay in Rotorua.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Staff were great. Room was very spacious and bed was super comfy
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean, comfortable and spacious room with friendly and helpful staff.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Liang

Liked: Cleanliness
Friendly staffs, clean room and nice breakfast, but only serve instant coffee in breakfast for free, fresh brewed coffee is chargeable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Nice bed, friendly staff. Good coffee and eap5resso in the room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

OUTDOORS TRAINING

Liked: Cleanliness, staff & service, amenities
The rooms were large, comfortable, and well equipped, making it a very relaxing stay. Everything was clean and well organised, and overall it was a very comfortable experience.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Perfect accommodation while touring New Zealand. Comfortable room, clean & plenty room. Good location for the Polynesian Spa & restaurants. Staff very helpful & a good selection at breakfast.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Tomoki

Liked: Cleanliness, staff & service
Friendly staff. Free parking.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean room and comfy bed. Staff were awesome.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

NAGESH

Liked: Property conditions & facilities
Nice location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jade

Liked: Cleanliness, amenities, property conditions & facilities
nice staff, very helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Staff were great, use of washing machine and tumble dryer was very useful. Room service was prompt.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Very nice room and kind staff. Basic amenities, which were very helpful during travel. Close to many shopping areas and easy walk into town and historic parts of the city. Highly recommend!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, clean and tidy. Great coffee!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mirabelle

Liked: Amenities
Very clean and friendly staff. We’ll stay here again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities
Great room, great location, great staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Helene

Liked: Cleanliness, staff & service, amenities
Nice place, good location, great service. Con: not a real cafe at breakfast
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kk

Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was clean and tidy. Staff was very helpful and very well trained
Stayed 1 night in Feb 2026