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JetPark Hotel Rotorua

4.0 star property

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Photo gallery for JetPark Hotel Rotorua

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Family Suite | Private kitchen | Fridge, espresso maker, coffee/tea maker, electric kettle
Daily continental breakfast (NZD 25 per person)
Front of property
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010
  • Place, Tamaki Maori Village
    ‪8 min walk‬
  • Place, Polynesian Spa
    ‪11 min walk‬
  • Place, Eat Street
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 4

View all photos for Family Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite

  • Sleeps 4

View all photos for Executive Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 2

View all photos for Superior Twin room

Superior Twin room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Twin room

9.2 out of 10
Wonderful
(34 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin room

Deluxe Twin room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin room

8.2 out of 10
Very good
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

9.0 out of 10
Wonderful
(36 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite

8.8 out of 10
Excellent
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Two Double Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Double Room

  • Sleeps 4

View all photos for Executive Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free Wi-Fi
4.1 out of 5, Very good, 1,080 reviews
The price is €92
includes taxes & fees
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About this property

JetPark Hotel Rotorua

Family-friendly hotel with 24-hour front desk and coffee shop/cafe
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, Access to hot tub and dry cleaning are on-site.
JetPark Hotel Rotorua offers 63 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. A pillow menu is available. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Rotorua hotel provides complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at JetPark Hotel Rotorua. During your stay, you're just a quick walk from Rotorua Central Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Te Puru, a café that serves international cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Tamaki Maori Village and Lake Rotorua
JetPark Hotel Rotorua offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, tour/ticket assistance, and a garden are also featured at the family-friendly JetPark Hotel Rotorua. Limited free parking is available on a first-come, first-served basis.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.
Te Puru – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Te Puru

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 25 for adults and from NZD 12.5 for children
  • Late check-out fee: NZD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua

JetPark Hotel Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1003 reviews
Rating 8 - Good. 358 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, clean, comfy beds, great coffee at the cafe. Located close to shopping and restaurants.
Stayed 1 night in Oct 2025

8/10 Good

Oscar

Liked: Staff & service
The parking was good.
Stayed 2 nights in Oct 2025

8/10 Good

William, West Lakes Shore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Very clean. Staff excellent and very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Coleman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy walk to everything.
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, clean rooms, comfortable beds. Could have used better signage for he entrance.
Stayed 1 night in Oct 2025

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy bed, good spa and amazing barista coffee. Would highly recommend to anyone staying in Rotorua.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean simple property
Stayed 3 nights in Oct 2025

10/10 Excellent

Troy

Stayed 3 nights in Oct 2025

10/10 Excellent

Ngamy

Stayed 2 nights in Oct 2025

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location and good service
Stayed 2 nights in Sep 2025

6/10 Okay

Kewan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to include eggs, bacon and sausages as part of the breakfast buffet. This will be the only reason I would return. Need to ensure beds are made for each night of stay. It does not take long to set the bed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Olivia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. We stayed to head to Hobbiton, and the helped recommend we see Te Puia and experience the Polynesia Spa. Good location, town itself doesn’t have much, so wouldn’t expect any more.
Stayed 2 nights in Sep 2025

10/10 Excellent

Toni-Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

SHANE A ROBERTS SUPERIOR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean Room comfortable bed
Stayed 1 night in Sep 2025

10/10 Excellent

Christine, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easily situated in the road in to the CBD and easily walkable to main shops and restaurants. Around a 20 minute walk to Eat Street and less to the Polynesian spa. We had a large room, with amenities. Breakfast was suitable with continental options. Great for a Nespresso pod machine in the room. Staff were friendly and helpful. A great stay. Parking filled up but we didn’t have issues finding a space.
Stayed 2 nights in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

melchor

Stayed 3 nights in Sep 2025

10/10 Excellent

agnes tessrhian

Liked: Cleanliness, staff & service, property conditions & facilities
We come down every year for my daughters netball tournament and we have been coming to jet park 2 years now. We will definitely be back again next year
Stayed 2 nights in Sep 2025

8/10 Good

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was fine, a little tired but clean and tidy. Service was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Valerie, Ranui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and tidy. Staff very friendly. Very convenient to the main centre. Had dinner and drinks one night, good selection of beverages only downside was that the burger and chips we go were pretty average, lacked a bit of flavour. Will definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect....affordable, staff were excellent & room was spacious and clean...love this hotel....also pet friendly which is great
Stayed 2 nights in Sep 2025

6/10 Okay

Emma

Disliked: Property conditions & facilities

Ok but not great

Disappointed on arrival, very run down, wouldn’t want to go in the pool or hot tub… The person who was possibly the manager who was on reception was not particularly friendly, answered the phone in the middle of checking us in and made us wait. Breakfast was ok but not great, overall the place could do with an upgrade.
Stayed 3 nights in Sep 2025

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