Arawa Park Hotel

4.0 star property

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Photo gallery for Arawa Park Hotel

Breakfast, lunch and dinner served
Reception
Exterior
View from room
King One Bedroom Suite | Minibar, blackout curtains, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
272 Fenton St, Rotorua, 3201
  • Place, Rotorua Central Mall
    ‪11 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Place, Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪8 min drive‬

Room options

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Room

7.6 out of 10
Good
(20 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King One Bedroom Suite

7.0 out of 10
Good
(4 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Room

7.6 out of 10
Good
(7 reviews)
  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

Family Room

  • Sleeps 6
  • Free Wi-Fi

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(59 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Twin Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

8.0 out of 10
Very good
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Arawa Park Hotel

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Arawa Park Hotel. During your stay, you're just a quick walk from Racing Rotorua. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Just a 3-minute walk from Racing Rotorua and 12 minutes on foot from Rotorua Central Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
Atrium Restaurant – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.00 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 20 for children
  • Rollaway bed fee: NZD 40 per day
  • Credit card charges are subject to a surcharge of 2.00 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some geothermal energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1005 reviews
Rating 8 - Good. 346 out of 1005 reviews
Rating 6 - Okay. 222 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
room great and staff were excellent
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were good. Location was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities
Clean comfy beds good parking
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice breakfast buffet was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jithin

Liked: Cleanliness, amenities, property conditions & facilities
Great family room, lots of space
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Strelsa

Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and the room was very clean and tidy.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Karinna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spacious room, clean, fabulous breakfast.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Govind

Liked: Cleanliness
Very clean staff good
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

david

Disliked: Staff & service
The unit we had on the ground floor was showing signs of being dated . The breakfast was excellent . The food was very good with a nice selection and the environment was neat and tidy and pleasant .
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, great for the kids. Overall the hotel is a bit old but would go back again!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Alena

Service was great, staff were super friendly and helpful. Place was a bit rundown and kettle and cups weren’t totally clean but breakfast was great and it’s a great location
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff good room only average
Stayed 1 night in Jan 2026
Verified

6/10 Okay

John

Needs an update, bathroom needed a deep clean, a bit old and tired Location is fine easy drive into Rotarua, plenty of places to eat & drink
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay at Arawa park. The staff were very welcoming and helped with familiarizing us with the town's attractions. The breakfast buffet was a good spread and offered good options for vegetarians.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

CRAIG

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, breakfast buffet and staff great But sadly no wifi in room was annoying. Had to go and sit in corridor or lobby
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, loved that our room had 3 double/queen beds. Lots of room for our family of 5! Little kitchenette that we could prepare dinner but lots of restaurants around the area that we enjoyed. Also a balcony! Great room and they had a laundry room, no charge. Would stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean buffet breakfast was great good value for my family and staff helpful and courteous will definitely stay again but only on special or if I was a member
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Perfect location, room very clean, nice towels, comfortable beds and efficient kitchen. Excellent breakfast.... enough choices for everyone. Staff warm and friendly. It was centrally located to all the attractions we wanted to see and experience.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Meafou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy, great shower etc and staff helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and we enjoyed our stay wish we booked more nights!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

valda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our visit
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Noel

Liked: Amenities
Disliked: Property conditions & facilities
The room was somewhat rundown with marks on the wall, lights not working, torn curtains and scruffy furniture. However the room was spacious and the beds were comfortable.
Stayed 2 nights in Feb 2026