My family and I have been visiting Ruidoso cabins for over 20 years, so it's safe to say that we have stayed in our fair share of cabins. The A-Team cabin was pleasing to the eye upon our initial arrival, however once we were settled in and took a closer look at the rooms it became obvious that the cleaning/maintenance left much to be desired. Dog hair could easily be seen on practically every surface of the cabin. The sinks, shower, shower curtain, toilet, floors and most importantly the beds all had small, dark dog hair on them and the floors appeared to have not been swept properly, if at all. My wife and I were changing the sheets in the master bedroom at 2:00 am on our initial night as the ones that were on the bed were covered in dog hair. We were lucky enough to have found a set of new sheets in the wooden living room trunk. The bed my daughter was using also had dog hair on the sheets and pillow cases, but we could not locate clean sheets for that bed. The lack of clean sheets or pillow cases made for a very unsettling stay. This is the first time that we've encountered such an unclean cabin and we were extremely disappointed, to say the least. I realize that the owner(s) is/are probably not cleaning the cabin themselves, but maybe it's time for a new cleaning crew. I urge the owner(s) to take a close look at the work the cleaning crew is doing and update some furniture (couch was stained and had a bad smell, master bed is uncomfortable and very noisy) to make this cabin getaway a truly A+ experience.
Respectfully submitted,
The Lopez Family