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Castle Superior Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max
€287* Per night/room 22 May - 23 May

Superior Villa

Bed Count 2 King Beds Maximum Occupancy 6 Max

Mansion Grand Deluxe Quad Room

Bed Count 3 King Beds Maximum Occupancy 8 Max

Premier Villa

Bed Count 3 King Beds Maximum Occupancy 8 Max

Mansion Family Suite

Bed Count 4 King Beds Maximum Occupancy 10 Max

Deluxe Villa

Bed Count 4 King Beds Maximum Occupancy 10 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Grand Cosmos Resort Ruisui Hualien. During your stay, you'll be within walking distance of Ruisui Hot Spring. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Treat yourself to Thai massages, facials or body treatments at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes hot springs, a gym and a steam room
  • Just a 5-minute drive from Ruisui Hot Spring and 7 minutes from Ruisui Cinglian Temple
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome free of charge (restrictions apply)

Property Features

Grand Cosmos Resort Ruisui Hualien offers its guests a full-service spa, hot springs, and a complimentary water park. There are 3 restaurants on site, along with a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business centre and 5 meeting rooms are available. An indoor pool, a children's pool, and a fitness centre are also featured at the luxury Grand Cosmos Resort Ruisui Hualien. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis. This 5-star Ruisui hotel is smoke free.

  • 198 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Karaoke
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Property shuttles: Free train station pick-up
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Grand Cosmos Resort Ruisui Hualien offers 198 air-conditioned accommodations with free minibar items and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 49-inch LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pillowtop beds
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Fridge
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

芳泉百匯 – On-site buffet restaurant.

Prime Ome – On-site steakhouse. Open daily.

美饌廣場 – On-site restaurant. Open daily.

城堡音樂酒吧 – On-site bar. Open daily.

Prime One Bar – On-site lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Hot springs, complimentary bicycles and a complimentary water park with a lazy river and waterslides are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Hot springs on site

Spa Services

The on-site spa has 10 treatment rooms, including rooms for couples. Services include Thai massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 7:00 AM to 10:00 PM. There are hot springs on site.

  • Number of treatment rooms 10
  • Thai massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Indoor mineral hot springs (Japanese-style onsen)
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Castle or Manor areas]. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers train station pickup service from Ruisui train station only.

Grand Cosmos Resort Ruisui Hualien offers transfers from the train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Castle or Manor areas
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Pets cannot be left unattended
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Grand Cosmos Resort Hualien
  • Grand Cosmos Ruisui Hualien
  • Grand Cosmos Hualien
  • Cosmos Ruisui Hualien Ruisui
  • Grand Cosmos Resort Ruisui Hualien Hotel
  • Grand Cosmos Resort Ruisui Hualien Ruisui
  • Grand Cosmos Resort Ruisui Hualien Hotel Ruisui

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.