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The Hotel Salem

3.0 star property

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Photo gallery for The Hotel Salem

Front of property
Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool
1 King Bed (Dog Friendly) | Desk, blackout curtains, iron/ironing board, free WiFi
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4370 Commercial St Se, Salem, OR, 97302
  • Place, Salem Hospital
    ‪5 min drive‬
  • Place, Willamette University
    ‪6 min drive‬
  • Place, Elsinore Theater
    ‪7 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(154 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(82 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly) | Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed (Dog Friendly)

9.2 out of 10
Wonderful
(30 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly) | Desk, blackout curtains, iron/ironing board, free WiFi

2 Queen Beds (Dog Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Salem

An indoor pool, a fitness centre and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Hotel Salem gets high marks from our customers. During your stay, you'll be close to Salem Hospital. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 5 minutes by car from Salem Hospital and 5 minutes from Willamette University
  • Dogs welcome for a fee (restrictions apply)
The Hotel Salem offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly The Hotel Salem also features a vending machine, laundry facilities, and a lift. Self parking is free.

This 3-star Salem hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

The Hotel Salem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 785 out of 1181 reviews
Rating 8 - Good. 264 out of 1181 reviews
Rating 6 - Okay. 85 out of 1181 reviews
Rating 4 - Poor. 29 out of 1181 reviews
Rating 2 - Terrible. 18 out of 1181 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

maygon

Business traveller
Liked: Staff & service
Disliked: Room comfort
The hot water ran out before my shower was over and i dont take long showers.
Stayed 1 night in Jan 2026

8/10 Good

Christopher

Stayed 2 nights in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

2/10 Terrible

Griselda

Stayed 1 night in Jan 2026

8/10 Good

Corey

Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Wonderful staff. Clean rooms. Comfortable beds. Nice amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great , very clean and the shower was great , breakfast was awesome and a good variety , the eating area was very clean too, excellent value for the $ , staff were all friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert, Reno

Liked: Cleanliness, amenities, property conditions & facilities
Always an awesome stay at this property!! We usually stay 4-5 times a year!
Stayed 1 night in Jan 2026

2/10 Terrible

Shannon

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Smells of stale smoke, had to come back out of my room because their credit card machine was so delayed and they said I needed to put my card in again. I’m not really sure why this place has such high stars. It’s very old, very musty smelling. Bed was so uncomfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Timothy Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

Rian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jan 2026

8/10 Good

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and we were able to get adjoining rooms so we could spread out but keep the kids close by. The pool was a big attraction, but the water was highly chlorinated and led to some irritation on my youngest grandson who has more sensitive skin. Breakfast was a typical hotel breakfast bar, nothing special, but filled the bill for another day of travel.
Stayed 1 night in Jan 2026

8/10 Good

Kyle

Stayed 3 nights in Jan 2026

10/10 Excellent

Paulina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff . The breakfast was good . Easy parking and lots of places near by to eat .
Stayed 1 night in Dec 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities
Had a quick visit at the Hotel Salem. It was clean, area was safe and staff were friendly.
Stayed 1 night in Jan 2026

8/10 Good

Mia

Travelled with family, Travelled with family and small children
Liked: Amenities
Breakfast staff was friendly (the rest wasn’t unfriendly, just spoke to them more). Hotel was generally clean- I did notice a bar soap left in our shower though. The building seems older and could use a reno (noticed in my aunts room the bathroom door was pretty banged up and ragged lol) but generally am not deterred from staying again:)
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great clean room , I got very sick so only spent a very short time at the hotel but the front desk were so great and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Liliana

Stayed 1 night in Dec 2025

10/10 Excellent

Martha

Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

10/10 Excellent

Jeremy

Stayed 1 night in Jan 2026

10/10 Excellent

kay

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Breakfast had many options. Great area for your pet. All in all we had a great stay!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Asif

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable staying.
Stayed 1 night in Dec 2025