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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Reception
Lobby sitting area
Terrace/patio
Free daily continental breakfast
Indoor pool, open 6:00 AM to midnight, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪14 min walk‬
  • Place, Temple Square
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(161 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Family Double Queen, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted bathtub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

King Bar, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard King, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free breakfast, near Salt Palace Convention Center
Along with an indoor pool, this smoke-free hotel has a fitness centre and a sauna. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, Access to hot tub and a business centre. Housekeeping is available on request.
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with a safe and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Crystal Inn Hotel & Suites Salt Lake City gets high marks from our customers. During your stay, you're just a quick walk from Pioneer Park. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the overall comfort and comfy beds to the spaciousness and cleanliness
  • Within a 15-minute walk of Salt Palace Convention Center and Delta Center
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
As a guest of Crystal Inn Hotel & Suites Salt Lake City, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2508 square feet (233 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crystal Inn Hotel & Suites Salt Lake City. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Salt Lake City hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6 AM to 9:00 AM and at the weekend from 7 AM to 10 AM.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 116.32 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites Salt Lake City.

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2380 out of 3333 reviews
Rating 8 - Good. 651 out of 3333 reviews
Rating 6 - Okay. 200 out of 3333 reviews
Rating 4 - Poor. 58 out of 3333 reviews
Rating 2 - Terrible. 44 out of 3333 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jamie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Kinda run down and dirty.

This hotel was busy busy. There is a constant non stop fan in the bathrooms that you cannot not shut off. It’s very noisy along with the bending and ice machines. The halls are hot and stuffy with no ventilation and the hotel is not clean. Our room was extremely dusty and had garbage stuffed behind the night stand and old protest signs stashed on top the closets. Although breakfast is free, there isn’t adequate seating to enjoy your meal. I told the front desk our room was dirty and he said they were short staffed and he would make a note. One of the elevators next to our room was also broken.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Stayed 1 night in May 2025

8/10 Good

Denise

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Stayed 2 nights in Jun 2025

8/10 Good

Agnes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was small and dark, could use some updates. Breakfast was okay. Could hear the guest on floor above walking around. Stayed for only one night.
Stayed 1 night in Jun 2025

6/10 Okay

Kristi

Travelled with partner
The jetted tub was a plus. We were woken up to a worker slamming open our door and yelling “luggage”. Luckily we had our safety lock on but it was a jolt at 7am.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Easy check-in. The in room spa was a nice touch.
Stayed 1 night in May 2025

10/10 Excellent

Helga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location within walking distance of many restaurants and the convention center.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay!

Another great stay here, staff are kind, room is nice, clean and quiet. And the breakfast buffet is amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff and a nice room. Easy to walk to Main Street for dining.
Stayed 1 night in Jun 2025

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
I had a room with a jetted tub so off the bat I cannot hate this place, the tub was massive and just what I needed! I did struggle with the wifi, where I got it to work on my phone but not my computer. The complimentary breakfast is nice because the area isn't terribly walkable so I'm not sure where I would have had breakfast if they didn't offer it. They didn't give me a parking pass (despite me giving them my car info and specifically asking about where to park) so I got a parking ticket, but they said they would void it. If you stay here, be sure to get the slip of paper from them, as they may forget to give it to you.
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and staff was friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Lindsey

Business traveller
Liked: Staff & service
It was rather run down, the sheets were really rough,
Stayed 3 nights in Jun 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had a wonderful experience. I really appreciate them making the accommodation for me to check in early it made all the difference for my day Rooms and lobby are clean, beds are comfy, AC works / truly an excellent place to stay, I will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great. Staff was super friendly and the breakfast had many healthy choices. You can tell the staff takes great pride in making guests feel at home. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Leia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and accommodating!
Stayed 1 night in Jun 2025

8/10 Good

maria

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel was okay at best. It need updating, and it could be a little bit cleaner. The way that breakfast is setup, you eat across from the main welcome desk. I felt as though the hosts were staring at us eating, which felt a little unsettling. Also, the parking lot for the hotel was very crowded, and the area around the hotel did not feel very safe, even though the hotel itself seemed fine. There were no convenient stores other than a vape store across the street. There was a LGBTQ festival that weekend, and the whole area was extremely overcrowded, so maybe we were feeling some of this chaos around us. Overall, I wasn't completely disappointed, but I might try to find a suburb outside of Salt Lake City to stay if I visit again one day.
Stayed 2 nights in Jun 2025

8/10 Good

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby and hall ways were very hot! Thankfully the ac in our room worked wonderful!
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Stayed 1 night in Jun 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Earl

Stayed 3 nights in Jun 2025

10/10 Excellent

Andrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is low-key by has a great sauna pool and a hot tub to unwind. The breakfast was actually all cooked in the house so it actually tasted great. Overall happy with our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good service. Convenient and quiet location close to downtown. Complementary breakfast is very good.
Stayed 1 night in Jun 2025