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Best Western Garden Inn

Property class: 2.5

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Photo gallery for Best Western Garden Inn

Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, blackout curtains, iron/ironing board
Fitness facility
Reception
Outdoor pool, open 9:00 AM to 11:00 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11939 I-H 35 N, San Antonio, TX, 78233
  • Place, Methodist Hospital Northeast
    ‪1 min drive‬
  • Place, Morgan's Wonderland
    ‪3 min drive‬
  • Place, North Star Mall
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(48 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(61 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein
Live Oak
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
2.8 out of 5, 1,500 reviews
The price is €56
includes taxes & fees
20 Apr - 21 Apr
La Quinta Inn by Wyndham San Antonio I-35 N at Toepperwein

About this property

Best Western Garden Inn

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Best Western Garden Inn offers 68 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 37-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Garden Inn. During your stay, you'll be within walking distance of Methodist Hospital Northeast. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by car from San Antonio Zoo and Aquarium and 10 minutes from North Star Mall
Best Western Garden Inn offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at Best Western Garden Inn. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Garden
Best Western Garden Inn
Best Western Garden Inn San Antonio
Best Western Garden San Antonio
Best Western Garden Inn Hotel
Best Western Garden Inn San Antonio
Best Western Garden Inn Hotel San Antonio

Best Western Garden Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 83 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

6/10 Okay

Dwayne

Stayed 1 night in Jan 2026

8/10 Good

NIDIA

Stayed 1 night in Jan 2026

6/10 Okay

Robyn

Stayed 4 nights in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Jan 2026

10/10 Excellent

Magdalena

Stayed 1 night in Jan 2026

4/10 Poor

Priyojit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast time was 6.30-8.30. considering out of state long driver travellers this little tight window was not enough to grab any food at all. We skipped breakfast
Stayed 1 night in Dec 2025

8/10 Good

Angel

Stayed 1 night in Dec 2025

8/10 Good

Jeff

Stayed 1 night in Dec 2025

10/10 Excellent

Josue, Blue Springs

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Dec 2025

2/10 Terrible

Logan

Business traveller
Disliked: Cleanliness, staff & service, amenities
Never received my deposit back. Lied to about their “better rate” — demanded an early checkin fee when I was already checked in. Dirty rooms. Outdated equipment and linens. Old furniture. Squeaky beds.
Stayed 1 night in Dec 2025

2/10 Terrible

Logan

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, amenities
Never received my deposit back. The rooms are not as advertised. And be aware it’s outside door access. Not interior hall. The owner will find every single thing he can to try to charge you for something. What blew my mind was being checked in already from the prior day. Had rented two rooms. Extended the stay, and was demanded to pay an early check in fee. I was already checked in. In the rooms. Not needing house keeping. Absurd. The attitude that came along with it was astounding. He was mad that I booked through hotels. Said he would give me a better rate. So I tried that. Unbeknownst to me, I was charged 39$ over the original rate that hotels gave. And charged an additional 50$ deposit. That never came back. I was told it would be back in 3-5 days. I waited to review until that timeframe. Well. No return. Bad review. And all the bs laid out so others can be warned. The rooms are also sub par cleaned. Had to clean the bathrooms myself. Towels are hard crusty disasters. Just another establishment squeezing Pennie’s out of people. I’ll be contacting best western corporate for my deposit and to file a complaint
Stayed 1 night in Dec 2025

10/10 Excellent

Olga

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities
Customer service is excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Treasa

Liked: Cleanliness, staff & service, amenities
Service at the hotel was great!! The construction not so much we were blocked from being able to get to the hotel because the roads were blocked. Other than that I will be coming back to the Best Western locati
Stayed 1 night in Nov 2025

10/10 Excellent

Jessi

Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2025

8/10 Good

miguel

Stayed 1 night in Dec 2025

10/10 Excellent

Santanna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Older building but staff is intentional about keeping things clean and stocked. Everyone I interacted with was friendly and professional, including the Manager and breakfast staff. I felt safe, no issues.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

GAY

Stayed 1 night in Dec 2025

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , the room was very clean and the bathroom. At night the construction on hwy was cumbersome to get back to hotel but managed
Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Stayed 1 night in Nov 2025

10/10 Excellent

Freddie

Stayed 5 nights in Nov 2025

10/10 Excellent

Hipolita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesomeness!!!
Stayed 1 night in Nov 2025