Best Western Garden Inn

2.5 star property

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Photo gallery for Best Western Garden Inn

Exterior
Fitness facility
Outdoor pool, open 9:00 AM to 11:00 PM, pool loungers
Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, blackout curtains, iron/ironing board
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11939 I-H 35 N, San Antonio, TX, 78233
  • Place, Methodist Hospital Northeast
    ‪1 min drive‬
  • Place, Morgan's Wonderland
    ‪3 min drive‬
  • Place, North Star Mall
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(45 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(59 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Garden Inn

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Best Western Garden Inn offers 68 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 37-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Garden Inn. During your stay, you'll be within walking distance of Methodist Hospital Northeast. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by car from San Antonio Zoo and Aquarium and 13 minutes from Frost Bank Center
Best Western Garden Inn offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at Best Western Garden Inn. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Up to 2 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Garden
Best Western Garden Inn
Best Western Garden Inn San Antonio
Best Western Garden San Antonio
Best Western Garden Inn Hotel
Best Western Garden Inn San Antonio
Best Western Garden Inn Hotel San Antonio

Best Western Garden Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 515 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 81 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Marisol

Liked: Cleanliness, property conditions & facilities
The room was clean, the bed was comfortable.. the only downfall were the pillows, they were the kind that when you lay on them they deflate leaving you almost flat in the bed. They could update their pillows, other than that everything was nice
Stayed 1 night in Nov 2025

8/10 Good

Robyn

Stayed 2 nights in Nov 2025

8/10 Good

Robyn

Liked: Cleanliness, property conditions & facilities
Clean room, friendly and helpful staff.
Stayed 1 night in Nov 2025

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

gilbertson

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

10/10 Excellent

Denise

Stayed 1 night in Nov 2025

2/10 Terrible

Eduardo

Business traveller
Disliked: Staff & service, amenities
As soon as I walked in the way she looked at me and all she said was “can I help you” with a unpleasant look… I didn’t feel welcomed.
Stayed 1 night in Nov 2025

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Bed sheets were dirty, cockroach on bathroom towels, bad smell
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

8/10 Good

Brad

Stayed 1 night in Nov 2025

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Jorge for the great hospitality. You’re the Best… Keep up the great work God Bless
Stayed 2 nights in Nov 2025

6/10 Okay

eugene

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Stayed 1 night in Nov 2025

8/10 Good

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Jasen

Stayed 1 night in Nov 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very friendly
Stayed 1 night in Oct 2025

8/10 Good

Diane

Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Great hotel. Clean. Easy check in. Room had all the basics.
Stayed 2 nights in Oct 2025

10/10 Excellent

GERARDO

Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities
Great value!!! The best room ever? No. But it was clean, comfortable, and quiet. Definitely worth the price.
Stayed 4 nights in Oct 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room with all the typical Medvedev
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was very clean. Towels were fresh as was the bedding. Front desk was very professional & approachable.
Stayed 1 night in Nov 2025

10/10 Excellent

Marcos

Liked: Staff & service, amenities, property conditions & facilities
Wasn’t impressed with breakfast ..room was nice and quiet and clean
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Stayed 3 nights in Oct 2025