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Best Western Plus Hill Country Suites

2.5 star property

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Lobby
Standard Apartment, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually furnished
1 bedroom, premium bedding, in-room safe, individually furnished
Exterior
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18555 US Highway 281 North, San Antonio, TX, 78258
  • Place, Regal Northwoods
    ‪12 min walk‬
  • Place, Methodist Hospital Stone Oak
    ‪14 min walk‬
  • Place, Ice & Golf Center at Northwoods
    ‪14 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

8.8 out of 10
Excellent
(72 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed) | 1 bedroom, premium bedding, in-room safe, individually furnished

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking

Standard Apartment, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Apartment, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds

Suite-1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Whirlpool Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator, Sofabed

  • Sleeps 3

Suite-2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator, Sofabed

  • Sleeps 5

Suite-2 Queen Beds, Non-Smoking, High Speed Internet Access, Oversized Suite, Full Kitchen, Sofabed

  • Sleeps 5

Suite-1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

Suite-2 Queen Beds, Mobility Accessible, Communication Assistance, Bathtub, Sofabed, Kitchen, Non-Smoking

  • Sleeps 5

Suite-1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Sofabed, Kitchen, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jacuzzi, High Speed Internet Access, Sofabed, Microwave, Refrigerator

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Oversized Suite, Full Kitchen, Sofabed

  • Sleeps 4

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 5

King Suite-Non-Smoking

  • Sleeps 4

Apartment-2 Room 3 Beds, Non-Smoking, 1 King 2 Queens, Full Kitchen, High Speed Internet Access

  • Sleeps 4

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About this property

Best Western Plus Hill Country Suites

Along with an outdoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a hot tub and a microwave in a common area.
Best Western Plus Hill Country Suites offers 77 accommodations with a safe and free newspapers. This individually furnished accommodation has separate sitting areas and includes twin sofa beds. Beds feature premium bedding. 46-inch LED televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Hill Country Suites. During your stay, you'll be within walking distance of Methodist Hospital Stone Oak. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by car from San Antonio Zoo and Aquarium and 15 minutes from Six Flags Fiesta Texas
Best Western Plus Hill Country Suites offers its guests an outdoor pool, a hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 720 square feet (67 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hill Country Suites. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 720 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hill Country
Best Western Hill Country Suites
Best Western Plus Hill Country
Best Western Plus Hill Country Suites
Best Western Plus Hill Country Suites Hotel
Best Western Plus Hill Country Suites Hotel San Antonio
Best Western Plus Hill Country Suites San Antonio
Best Western Plus Hill Country Hotel San Antonio
Best Plus Hill Suites Antonio
Best Western Plus Hill Country Suites Hotel
Best Western Plus Hill Country Suites San Antonio
Best Western Plus Hill Country Suites Hotel San Antonio

Best Western Plus Hill Country Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 545 out of 1007 reviews
Rating 8 - Good. 213 out of 1007 reviews
Rating 6 - Okay. 112 out of 1007 reviews
Rating 4 - Poor. 66 out of 1007 reviews
Rating 2 - Terrible. 71 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ivan

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Heater and refrigerator were extremely loud. Our stay was during the icey storm weekend days in San Antonio and RN my wife had to work at the hospital next morning so we got a room here instead of driving w/ ice on the road. We noticed around midnight that both heater and fridge were loud. They hindered our rest which was the whole point of us buying a night here. Management never got back to me on this either. Customer service isn’t there.
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff. Overall very. Satisfied with my stay
Stayed 1 night in Jan 2026

10/10 Excellent

Leslie

Stayed 1 night in Jan 2026

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Randy

Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Stayed 6 nights in Jan 2026

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was fantastic. The room.was clean, good pillows and water pressure
Stayed 2 nights in Jan 2026

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk and housekeeping staff were polite and helpful. The weekend breakfast chef was gracious and the eggs were scrambled perfectly. However, the weekday breakfast cook (who wore his shoulder length hair down the entire first week of my stay) micromanaged my movements, curtly correcting me if I didn't adhere to his protocol while I filled my plate and even accused me of using the yogurt machine incorrectly, which I did not. This continued throughout my stay, and the environment became increasingly more hostile until this morning when he told me to use tongs to grab my own piece of bread to toast it. He also shouted at me to "have manners" as he stalked away into the lobby area. I have now canceled the four day extension of my stay at this beautiful property. What a shame.
Stayed 2 nights in Dec 2025

6/10 Okay

Al

Travelled with family
Liked: Cleanliness
Bathroom needed to be cleaned better.
Stayed 1 night in Dec 2025

10/10 Excellent

Precious

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such nice workers
Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff was courteous and helpful
Stayed 4 nights in Dec 2025

10/10 Excellent

Nicole

Stayed 5 nights in Dec 2025

8/10 Good

Jesús Alberto

Liked: Staff & service, property conditions & facilities
Buenas instalaciones, personal amable pero escaso. Solo hicieron el aseo de la habitación en 1 ocasión, al parecer por falta de personal o al menos eso decian
Stayed 5 nights in Dec 2025

8/10 Good

Trazarious, New Braunfels

Travelled with partner
Had a roach in my room but other than that it wasn’t bad
Stayed 1 night in Dec 2025

6/10 Okay

Stacey

Stayed 2 nights in Dec 2025

10/10 Excellent

Morquisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 6 nights in Dec 2025

10/10 Excellent

Dillon

Stayed 1 night in Nov 2025

2/10 Terrible

Manuel, Chicago

Disliked: Cleanliness, property conditions & facilities
Room. We had to leave. We arrived to the room and overall it looked cleaned. We spend a bit of time at the end of the bed. As we moved toward the top of the bed we became thirsty and I went to get the bottles of water we had brought with us. When I went to lay on the bed I noticed a stain almost under the pillows. It was a red stain. It looked like blood (I took picture). I know we had not reached that high part of the bed but just in case I continued to look at the stain and realized it was dry. I touched it and it was dry. So the stain was there from who knows who. If it was washed it should not have been put back- if it wasn’t washed that’s disgusting. We called to tell the lobby gentleman and he just very relaxed said he can have someone asked for someone to remove change sheet. At that point it was already a hygiene issue.
Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

8/10 Good

Constance

Stayed 4 nights in Dec 2025

10/10 Excellent

Gustavo

Stayed 1 night in Nov 2025

4/10 Poor

Jeffrey, Crofton

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping needs serious improvement
Stayed 2 nights in Dec 2025

10/10 Excellent

Heidi

Stayed 2 nights in Dec 2025

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