Crowne Plaza San Antonio Airport by IHG

3.5 star property

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Photo gallery for Crowne Plaza San Antonio Airport by IHG

Lobby sitting area
Property amenity
1 bedroom, premium bedding, in-room safe, desk
Interior
Lobby sitting area

Popular amenities

  • Hot tub
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
1111 NE Loop 410, San Antonio, TX, 78209
  • North Star Mall
    ‪3 min drive‬
  • San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • River Walk
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(77 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

8.4 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(42 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed (Top Floor)

7.2 out of 10
Good
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About this property

Crowne Plaza San Antonio Airport by IHG

Suburban hotel with free airport shuttle and health club
A restaurant, a health club and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a conference centre, Access to hot tub and a business centre. Housekeeping is available on request.
Crowne Plaza San Antonio Airport by IHG offers 224 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club and Access to hot tub.
Our customers tell us that they can't get enough of the comfortable beds at Crowne Plaza San Antonio Airport by IHG. During your stay, you'll be close to San Antonio Zoo and Aquarium. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from North Star Mall and 7 minutes from San Antonio Zoo and Aquarium
  • Free airport shuttle service
Crowne Plaza San Antonio Airport by IHG offers its guests a health club and Access to hot tub. There's a restaurant on site. Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A library, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
O-Nine Eats and Drinks – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Hot tub
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (5,000 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 753 out of 1315 reviews
Rating 8 - Good. 252 out of 1315 reviews
Rating 6 - Okay. 134 out of 1315 reviews
Rating 4 - Poor. 78 out of 1315 reviews
Rating 2 - Terrible. 98 out of 1315 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It was one of the worst experience I had!, they did not do our room one night so no soap, no shampoo, no clean towels and they did not do the room! Is this a Crowne Plaza Hotel??? Very bad experience!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

GUILLERMO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
uff
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often but this time the bed was very uncomfortable.
Stayed 1 night in Apr 2025

8/10 Good

Tonya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I Loved the staff here they were really helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great, everything was in good condition, employees were very helpful, location it’s great
Stayed 5 nights in Apr 2025

2/10 Terrible

Anita

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ramon

Liked: Amenities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location to Army base and food was convenient. The bed was comfortable, stayed 5 days visiting son in Navy Medical School. The pool was cold to me being from Florida and hot tub was perfect. Easy access to get into parking lot and they have covered and non covered parking. They have snack choices and restaurant on site
Stayed 4 nights in Apr 2025

6/10 Okay

Kimberly

Liked: Staff & service
It is an old building. The rooms are not the best and the bathroom is outdated and grimy.
Stayed 3 nights in Apr 2025

8/10 Good

Ivan

Business traveller
Liked: Staff & service, room comfort

Ok needs more cleaning

Property is "OK" but public areas in the room floors requires cleaning. Rooms Ok, but not really clean. Outside facilities look really outdated.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and kind staff, very clean, and breakfast waitress Karen made us feel at home each morning.
Stayed 3 nights in Apr 2025

10/10 Excellent

Briston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Chelsea, Worland

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I had no hot water in my room had to wait for a maintenance man. Also the property did NOT match to the pictures on Expedia. Looked like those were old pictures and the property had been run down
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to airport. Nice facility. Will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Dellina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience. Airport shuttle.
Stayed 1 night in Apr 2025

10/10 Excellent

Violeta

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Midge

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

Jeff

Business traveller
Disliked: Property conditions & facilities
The property is old, but still relevant. Understaffed and the front desk attendant placed another guest in my room after I was already in it, and they walked in on me. Also, there is no chocolate in the not well stocked concession area. Breakfast was great, rooms were clean.
Stayed 1 night in Apr 2025