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DoubleTree by Hilton San Antonio Northwest

4.0 star property

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Photo gallery for DoubleTree by Hilton San Antonio Northwest

Property entrance
Lobby
Lobby
Lobby
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
6809 N Loop 1604 W, San Antonio, TX, 78249
  • Place, University of Texas at San Antonio
    ‪2 min walk‬
  • Place, The Shops of La Cantera
    ‪5 min walk‬
  • Place, Six Flags Fiesta Texas
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Double Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible

  • Sleeps 4

King Mobility/Hearing Accessible with Tub

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 4

King Suite with Hearing Accessible Tub

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Queen Room with Two Queen Beds - Hearing Accessible

  • Sleeps 4

Mobility Hearing Accessible 2 Queen Room with Roll in Shower

  • Sleeps 4

1 King Bed-Oversized Room-Full Size Sofa Bed

  • Sleeps 4

1 King Bed-1 Bedroom Suite-Queen Size Sofabed

  • Sleeps 4

Deluxe Room With 1 King Bed And Sofa-Mobility / Hearing Accessible With Roll In Shower

  • Sleeps 4

Oversized King Room

  • Sleeps 2

King Room

  • Sleeps 2

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Lobby
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3.9 out of 5, Good, 1,000 reviews
The price is €74
includes taxes & fees
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About this property

DoubleTree by Hilton San Antonio Northwest

Hotel with free parking, 4-minute walk to University of Texas at San Antonio
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
DoubleTree by Hilton San Antonio Northwest offers 130 accommodations with a safe and free newspapers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower with a hydromassage showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton San Antonio Northwest. During your stay, you're just a quick walk from University of Texas at San Antonio. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from University of Texas at San Antonio and 14 minutes on foot from The Shops of La Cantera
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton San Antonio Northwest offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 3493 square feet (325 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton San Antonio Northwest. Self parking is free.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Fire & Water – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fire & Water

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,493 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Weight limit: 45 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest
DoubleTree by Hilton San Antonio Northwest

DoubleTree by Hilton San Antonio Northwest Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 543 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jhonatan, Laredo

Stayed 1 night in Oct 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here only overnight for a trip to Fiesta Texas ( which was very close). The beds and pillows were the most comfortable of any hotel I can remember staying in. Our room was clean and quiet. We didn’t partake in any food here so I cannot comment on that. We were warned that if we park outside of the black iron gates that we WILL be towed. We got in around midnight and there was one VERY small spot left to squeeze into. This could be very problematic. I’m not sure what I could have done if there were no spots left. They have Crabtree and Evelyn shower gel, shampoo and conditioner as well as lotion on the wall in dispensers. It was nice. The shower took a while to figure out how to make it hot but eventually I got it. There is a lot of construction near but I didn’t hear any of it. We just had to navigate around the construction near the hotel on the freeways a lot which made finding this hotel a bit difficult but eventually the WAZE app got us here. They allowed me to check in about an hour early. I had overdone it already on roller coasters and really needed to lay down. I very much appreciate that they allowed me to do that. Check out was way, I just handed the lady the key cards and was on my way. I’d definitely stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Kristi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Our room was spacious and lovely, but the service was not great. I normally don’t care about that on vacation, but the breakfast servers got everything wrong, and the front desk people randomly disappeared. I wanted to talk to them before checking out, but there was no one there for a while and a cleaning lady was yelling at me to not walk to the front of the desk where she had just cleaned, so I just left.
Stayed 2 nights in Oct 2025

4/10 Poor

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I was given a rate by Expedia that wasn’t five at checkout. Very disappointed. Price always matters most.
Stayed 1 night in Sep 2025

6/10 Okay

LATOYA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you have a nice car, dont stay here. For this to be in The Rim/ La Canterra area, i was highly disapponted. Gated parking shared in a dmall parking lot of like 4 restaraunts that were after spots for the late night eaters was a huge red flag. Didnt help the srupid gates didnt lock. Swimming pool was big enoigh for 5 people to comfortably be in. The inside of entire hotel was extremely noce, including room and bathroom. Its like the hotel got picked up in a tornado like the Wizard of Oz and dropped in an awful area. I wont return which is very unfortunate cause i love Doubletree properties!
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the warm cookies! Everyone was so friendly and ready to help.
Stayed 4 nights in Sep 2025

10/10 Excellent

LEZLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Leonardo

Stayed 1 night in Jul 2025

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, this hotel is our favorite eveytime we go to San Antonio, super clean, excellent servive and I love the smell. Only this time hair dryer didn’t work.
Stayed 1 night in Sep 2025

10/10 Excellent

Martib

Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Stayed 4 nights in Aug 2025

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience at this DoubleTree. Location is good and near Cantera, The Rim, Six Flags, etc. Staff was excellent, food was good and overall a nice hotel plus don't forget the cookies! I stayed for a week and don't have anything negative other than the pool could have been cleaner. Decent parking as well. Outside the hotel, lots of road/construction work but not too bad. Anyway, totally recommend it.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and was not disappointed the hotel is clean and the staff is friendly, and the rooms are nice. I will say even though it didn’t happen to us a few vehicles were broke into the first night of our stay. I feel like they could have better security for the gated parking lots but that is a risk you take parking over night at hotels.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fernando

Stayed 2 nights in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, smelled good, and staff was incredible. Will definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaiya

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome customer service
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca, Harlingen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel. It is affordable and they even throw in a free breakfast for every day. It is not a buffet, but you get to order off the menu. We were very pleased with our stay at the Doubletree Northwest.
Stayed 5 nights in Jul 2025

6/10 Okay

Eun

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Noise from other room was unbearable
Stayed 1 night in Jul 2025

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