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Grupotel Orquidea

4.0 star property

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Photo gallery for Grupotel Orquidea

Exterior
On the beach, black sand, beach volleyball
Restaurant
Balcony view
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100
  • Place, Bahía Feliz
    ‪1 min walk‬
  • Place, Las Palmas Beaches
    ‪7 min walk‬
  • Place, El Aguila Beach
    ‪12 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪18 min drive‬

Room options

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

9.0 out of 10
Wonderful
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

9.2 out of 10
Wonderful
(15 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

8.0 out of 10
Very good
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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  • Pool
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The price is €91
includes taxes & fees
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About this property

Grupotel Orquidea

Catch some rays at the beach or spend the day relaxing at Grupotel Orquidea's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Grupotel Orquidea offers 255 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include sports massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Grupotel Orquidea, you're just a quick walk from Bahía Feliz. Features include free WiFi in public areas, plus 4 outdoor pools and 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 2 bars/lounges
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to facials, manicures and pedicures or Swedish massages at the spa
  • Amenities include a front desk safe, 2 meeting rooms and laundry facilities
  • On-site recreation includes a gym, a sauna and volleyball
  • 10 minutes by car from English Beach and 12 minutes from Yumbo Shopping Center
Some rates at Grupotel Orquidea are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grupotel Orquidea offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 2 meeting rooms available. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Grupotel Orquidea.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

Grupotel Orquidea has 3 restaurants on site.

All-inclusive details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-33/1/0187
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Grupotel Orquidea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 102 out of 213 reviews
Rating 8 - Good. 86 out of 213 reviews
Rating 6 - Okay. 18 out of 213 reviews
Rating 4 - Poor. 3 out of 213 reviews
Rating 2 - Terrible. 4 out of 213 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

P

Liked: Cleanliness, staff & service, amenities
Good room, staff and amenities
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Vesna

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was excellent.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Namo

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel with good staff. Nice amenities and lovely breakfast. Only downside is that there is no parking - but parking on nearby roads are free. Would stay here again!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

clive

Liked: Cleanliness, staff & service, amenities
Was a nice room very good food nice bar with good snacks available entertainment was great
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
Good family friendly hotel, lovely staff and great food and drink in the all inclusive option. The children’s buffet in the main restaurant is a nice touch and the snack bar is great for feeding hungry little ones throughout the day.
Stayed 10 nights in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
A really good hotel, with helpful staff, clean rooms / facilities and an excellent breakfast. It’s in a nice location near some nice restaurants and shops and a stoney beach , and a short distance from a sandy beach at San Augustin. Pool was fun and easy to get a sun lounger. We only did B&B and only had breakfast in the hotel, but this was a good selection (including plenty of fresh fruit) and considering the number of people was usually well stocked and organised. Separately (not through the hotel) we did an astronomy experience one evening with AstroGC which was amazing, and well worth it if you’re interested in the night sky.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff lovely helpful people. The only fault in my opinion was there was no room at all between sunbeds so you had to climb on from the end.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Lena

Liked: Cleanliness, room comfort
The food was good.
Stayed 7 nights in May 2025
Verified

8/10 Good

Muzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

paul

Child care

Hotel was good. Child care was very good
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Tin Wing

Liked: Cleanliness, amenities
Disliked: Staff & service
Made 2 separate bookings via Hotel.com fo 2 nights, we have informed hotel earlier about that however, the front desk staffs didn’t pick that up and room changes is required
Stayed 1 night in Feb 2026
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and staff very friendly
Stayed 14 nights in Oct 2024
Verified

8/10 Good

Carolina

Liked: Staff & service, property conditions & facilities, room comfort
Bra!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

laima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Everything was great.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was spotless, the food was great and the staff were very helpful.
Stayed 5 nights in May 2019
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Stayed 7 nights in Sep 2024
Verified

8/10 Good

Peter

Liked: Amenities
The room could be much better; there were a few cockroaches in the bathroom, and the mattress had extra padding which slipped, meaning there was risk of falling out of bed if it had moved. The facilities were good but the staff, although pleasant could have been more helpful
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

AnnaMaria

Liked: Cleanliness, staff & service, property conditions & facilities
❤️
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Stanislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy hotel. More than we expected. The beach on the photos does not refer to the hotel as it’s public and nearby beach was rocky. The swimming pool was packed. The restaurant and food were beyond expectations. Brilliant choice and delicious food. Not sure if I’d stay for 1-2 weeks holiday in this property period, but 1 night stay over was fine. Thank you
Stayed 1 night in May 2025
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family orientated. Entertainment was excellent. Room maintenance was very efficient when there was an issue. Negative aspect, dietary requirements of gluten and lactose intolerance, no choice cf fresh cakes or pastries available.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, amenities, property conditions & facilities
Great for kids and parents. My 3 year old loved it. Room were spacious , the mattress weird. No conditionner just shampoo. They could have nespresso machine instead of instant coffee and their mini fridge is not cold if you plan on keeping milk for your toddler, had to use a cooler w ice. They got free apples at reception and there’s a grocery store 2 min walking distance.
Stayed 3 nights in May 2025

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