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Crowne Plaza San Francisco Airport by IHG

3.5 star property

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Photo gallery for Crowne Plaza San Francisco Airport by IHG

Exterior
Bar (on property)
Restaurant
Premium bedding, pillow-top beds, in-room safe, desk
Gym

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
1177 Airport Blvd, Burlingame, CA, 94010
  • Place, Topgolf
    ‪10 min walk‬
  • Place, Bayfront Park
    ‪2 min drive‬
  • Place, Mills-Peninsula Medical Center
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed, Refrigerator (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 Queen Bed, Refrigerator (High Floor)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator

8.4 out of 10
Very good
(113 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Refrigerator (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator (High Floor)

8.2 out of 10
Very good
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Refrigerator

7.6 out of 10
Good
(102 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Refrigerator

8.2 out of 10
Very good
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Transfer Shower (Communication, Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Transfer Shower (Communication, Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Transfer Shower (Mobility, Transfer Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Transfer Shower (Mobility, Transfer Shower)

7.6 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Refrigerator (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds, Refrigerator (High Floor)

7.6 out of 10
Good
(30 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza San Francisco Airport by IHG

Hotel in Burlingame with fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. WiFi in public areas is free. Additionally, a microwave in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Crowne Plaza San Francisco Airport by IHG offers 309 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza San Francisco Airport by IHG. During your stay, you'll be within walking distance of Burlingame Golf Center. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the area's walkability
  • 10 minutes by car from San Francisco Bay and 8 minutes from San Mateo County Event Center
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Crowne Plaza San Francisco Airport by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 11 square feet (1 square metres) and includes conference space. An airport shuttle at scheduled times is available for a fee. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza San Francisco Airport by IHG. Parking is available for a fee.

This 3.5-star Burlingame hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to midnight at scheduled times
  • Parking on site (USD 24 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 100.00 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 24 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 50 per pet, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San International Airport Francisco
Crowne Plaza San Francisco International Airport
Crowne Plaza San Francisco Airport Hotel
Crowne Plaza San Francisco Airport
Crowne Plaza San Francisco Airport - Burlingame Hotel Burlingame
Crowne Plaza Burlingame
Crowne Plaza Hotel Burlingame
Crowne Plaza Francisco By Ihg
Crowne Plaza San Francisco Airport
Crowne Plaza San Francisco Airport by IHG Hotel
Crowne Plaza San Francisco Airport an IHG Hotel
Crowne Plaza San Francisco Airport by IHG Burlingame
Crowne Plaza San Francisco Airport by IHG Hotel Burlingame

Crowne Plaza San Francisco Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1103 out of 2592 reviews
Rating 8 - Good. 597 out of 2592 reviews
Rating 6 - Okay. 443 out of 2592 reviews
Rating 4 - Poor. 212 out of 2592 reviews
Rating 2 - Terrible. 237 out of 2592 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Tejas Rajiv

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, staff & service
There's nothing really bad about this hotel, but it's a little tired. It's not quite the level that I was expecting for a Crown Plaza. I think it's just a heavily used facility, and it shows.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hector

Stayed 1 night in Jul 2025

8/10 Good

Eva

Stayed 1 night in Oct 2025

6/10 Okay

Hilton

Stayed 1 night in Oct 2025

8/10 Good

pekina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff Friendly. Clean rooms.
Stayed 1 night in Oct 2025

4/10 Poor

Yvonne

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Just okay, for the price keep searching

As a bay area native, visiting, I wanted to love this hotel. But all it has going for itself is the location, and even then, it's not all that. Parking is terrible, there aren't enough spaces for the number of rooms. If you arrive too late, you will have to park in the back lot, which isn't necessarily a big deal, except there is minimal lighting. Also, the website I booked through said parking was free, but in fact is $24/day. It’s a reasonable price for the Bay Area, but something to be aware of. Separately, and my biggest point of contention, plan to arrive for the hotel breakfast BEFORE 10am. Yes, the website and signs all say they seve breakfast until 10:30am, but my group and I arrived at 10:10 to find everything cleaned up and a surprised/abnoted wait staff. The woman who I'm guessing is the restaurant manager was curt, bordering on rude to both my party and the 2 other guests that arrived at the same time as us. We were told we could only have ONE thing because the kitchen was already closed, which also didn't make much sense, because room service was supposed to still be available as well. If this was a complimentary breakfast I wouldn't even mention it, but to pay $20 extra per person, on top of $170/night, the least they can do is leave out the spread for the breakfast window. The elevators are terrifying, but the rooms were quiet, and the water pressure was amazing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Stayed 1 night in Oct 2025

10/10 Excellent

Grace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent!!!
Stayed 5 nights in Oct 2025

8/10 Good

Gonzalo

Stayed 1 night in Oct 2025

4/10 Poor

Monique

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every time I got into one of the two working elevators I felt like I was gambling with my life. I was on the 10th floor and had no choice, the elevators don't close completely and are filthy (see grime corners in the pictures). The carpet throughout the hotel is a hazzard with it buckling everywhere (See photos). Rooms are average, equal to a very cheap holiday inn. Basically you get what you pay for, it's cheap which is why I tried it, but next time I'll pay a few more dollars and get a place that's safe, clean and has a comfy bed. OHHHHH AND THE VERY FEW TV CHANNELS ARE HORRIBLE!
Elevator
Elevator
Parking lot
Parking lot
Stayed 3 nights in Oct 2025

4/10 Poor

Janelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty curtains, carpet, and hair on bedding. The floor was wet in one spot and you could feel the water up the wall. The carpet in the hallways was coming up causing ripples and a tripping hazard. Elevators sometimes worked and there were only two available for a 10 story hotel. Parking lot wasn’t “actually” secure, as anyone could push the button to come in and get a parking ticket, you only needed your key card to get out. Short staffed, called front desk several times over the three nights and never once did they answer. Had to go up to the front desk to ask for toilet paper. Staff was friendly and location was convenient, however, we won’t stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

Salvador, Porterville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is average, im sure once it opened it was creme of the crop. Pool was okay, they have a hut tub. Room key never worked to get out of the sorting lot
Stayed 3 nights in Oct 2025

8/10 Good

Ziwei

Stayed 4 nights in Oct 2025

8/10 Good

Bill

Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie

Everything on check in was fast and smooth.
Stayed 1 night in Oct 2025

10/10 Excellent

Abel

Stayed 1 night in Sep 2025

6/10 Okay

Mary Y

The furniture in the room is
Stayed 4 nights in Oct 2025

10/10 Excellent

Michele

Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Stayed 3 nights in Oct 2025

8/10 Good

Eva

Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Erika, Downey

Stayed 1 night in Oct 2025

8/10 Good

Henryk

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The sink in bathroom and tub/shower were sluggish to draintook forever to drain the water. The AC/heat unit couldn’t get the right temperature was too hot or too cold maybe the thermostat I don’t know.
Stayed 1 night in Oct 2025