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The Metro Hotel

2.5 star property

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Photo gallery for The Metro Hotel

Garden
Lobby
Signature Double Room | Free WiFi, bed sheets
Front of property
Standard Studio | Free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
319 Divisadero St, San Francisco, CA, 94117
  • Place, University of San Francisco
    ‪14 min walk‬
  • Place, Kaiser Permanente Medical Center
    ‪16 min walk‬
  • Place, Golden Gate Park
    ‪20 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Studio Suite

Royal Studio Suite | Free WiFi, bed sheets

Royal Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Superior Studio Suite | Free WiFi, bed sheets

Superior Studio Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for City Double or Twin Room

City Double or Twin Room | Free WiFi, bed sheets

City Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Double Room

Signature Double Room | Free WiFi, bed sheets

Signature Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

The Metro Hotel

Hotel with a 24-hour front desk, near Golden Gate Park
This smoke-free hotel features a 24-hour front desk, a garden and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Our customers tell us they can't get enough of The Metro Hotel's great location. During your stay, you're just a quick walk from Haight Street. Features include free WiFi in public areas.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Golden Gate Park and a few minutes from Presidio of San Francisco
The Metro Hotel offers its guests multilingual staff and a garden. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

The Metro Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 276 reviews
Rating 8 - Good. 44 out of 276 reviews
Rating 6 - Okay. 22 out of 276 reviews
Rating 4 - Poor. 5 out of 276 reviews
Rating 2 - Terrible. 2 out of 276 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Tommy welcomed us like we were friends. The location is amazing and the hotel rooms are super chic. It’s possible to walk to Golden Gate Park. The walk is 3 miles and through cool neighborhoods. I was happy I stayed here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A slice of Europe in San Fran

Lovely, European style hotel with great art, comfortable beds, and in a fun and upbeat location. A special thank you for wonderful service delivered to a road weary traveler.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - centrally located

Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
I loved this hotel, great location very chill
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Loud and bright

Thin walls, very loud, the blinds do not block any light when closed. The staff was great though
Stayed 1 night in Jul 2025

8/10 Good

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely decorated. Lots of stairs and narrow hallways due to building age.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the eclectic vibe of this cute boutique hotel. The decor was fun and the beds are so comfy, definitely in the top 5 of all properties I’ve stayed in. Will definitely be staying here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quaint, with a helpful staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Casi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, excellent location, very helpful staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and secure. Nice location for bars and restaurants and walkable to good neighborhoods. Thought it was excellent value.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine boutique hotel!

Great location, great history, great people. We will be back!
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Liked: Cleanliness
This hotel iis a gem.
Stayed 1 night in Jun 2025

10/10 Excellent

Grey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, very clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at this hotel! The staff was super nice and helpful - they held on to our bags for us before check-in and after check-out while we explored the city. They even offered for us to keep anything we didn’t need but didn’t want to leave in the car overnight so we didn’t have to lug our big bags upstairs. Loved the decor and character in the lobby and room. The only thing that was a bit of bummer is website says you park on the street in the neighborhood but there are strict limits to this during the week so we ended up having to park in a pricey garage. Imagine this wouldn’t be an issue if you’re there over the weekend but would just keep that in mind if you’re visiting on a weekday. Overall though really enjoyed staying here and would definitely recommend!
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk woman was so kind and accomodating!
Stayed 1 night in Apr 2025

10/10 Excellent

Asia Briana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really cute!
Stayed 3 nights in Mar 2025

8/10 Good

Mackensie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Metro Hotel is a colorful and vibrant boutique hotel in the Divisadero neighborhood. We truly enjoyed our stay here and felt safe on the property. The location is excellent and the restaurants in the area are very very good. The room itself was cozy and would be good for a short stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

warren

Liked: Staff & service, property conditions & facilities
Staff was great……very helpful. We would stay here again and will recommend to my friends. Warren
Stayed 1 night in Apr 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We enjoyed the hotel. Comfy, clean and a good location. We would recommend to friends and family
Stayed 1 night in Apr 2025