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The Metro Hotel

Property class: 2.5

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Photo gallery for The Metro Hotel

A set of stone steps leading up to a wooden bench, surrounded by lush greenery and a lattice fence.
A hotel room with two beds, a large abstract painting on the wall, a window with blinds, a desk with a lamp, and a chair.
A room with a dark door, a potted plant, framed artwork, and a small shelf with a lamp.
A room with patterned chairs, a round table with a lamp, and a large abstract painting on the wall.
The exterior of the Metro Hotel with a red door, a neon sign, and a visible room number 319.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
319 Divisadero St, San Francisco, CA, 94117
  • Place, Haight Street
    ‪2 min walk‬
  • Place, Alamo Square
    ‪5 min walk‬
  • Place, University of San Francisco
    ‪14 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Two Queen

A bedroom with a bed, a desk with a lamp, a chair, a window, and artwork on the wall.

Premium Two Queen

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Two Double

A hotel room with two beds, a large abstract painting, a window with curtains, a small table, and a chair.

Standard Two Double

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Two Twin

A hotel room with two beds, a window, and artwork on the wall.

Standard Two Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room

A modern bedroom with a large bed, a headboard, two bedside tables, a chair, and a window.

Standard Single Room

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Full

A bedroom with a large bed, a mirror, a painting, and a window.

Standard Full

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Two Queens

A bedroom with a bed, a desk with a lamp, a chair, a painting on the wall, and a window.

Two Queens

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Two Queens and One Full

A hotel room with two beds, a wooden headboard, a modern painting, and a nightstand with a lamp.

Two Queens and One Full

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for One Queen and One Full

A bedroom with two beds, a canopy bed, a wooden headboard, and a painting on the wall.

One Queen and One Full

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Two Twins

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and artwork on the wall.

Two Twins

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Two Fulls

A hotel room with two beds, a round table with a lamp, and a colorful abstract painting on the wall.

Two Fulls

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Metro Hotel

This smoke-free hotel features a 24-hour front desk, a garden and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Our customers tell us they can't get enough of The Metro Hotel's great location. During your stay, you're just a quick walk from Alamo Square. Features include free WiFi in public areas.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include multilingual staff
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Golden Gate Park and a few minutes from Presidio of San Francisco
The Metro Hotel offers its guests multilingual staff and a garden. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

The Metro Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 251 out of 347 reviews
Rating 8 - Good. 56 out of 347 reviews
Rating 6 - Okay. 28 out of 347 reviews
Rating 4 - Poor. 8 out of 347 reviews
Rating 2 - Terrible. 4 out of 347 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay in heart of SF. Local feel and cool staff. Loved the outdoor area too.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Warren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very clean, the location was great for us, the staff was friendly and helpful and the bed was very comfortable. The room needed some old and better lighting.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with so many food options around. Very walkable area. The staff was super friendly, and the room was super cute with ample space for my family. We would definitely return!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at The Metro Hotel. I picked it because it was close to the Castro Theater and the film festival I was attending, but I was also delighted to find that there were numerous restaurants of all kinds nearby and many shops, even a pet store across the street. The staff was very helpful and friendly and the room always clean. There is no elevator, however, so if you need one, this is not the place for you. This is a charming hotel that makes for a very pleasant stay.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy, super friendly and GREAT location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Walkable!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in a wonderful area to explore in San Francisco. The staff was very friendly and nice and the rooms were clean. One of the best sleeps I’ve had.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel vibe. Amazing artwork everywhere. Staff very friendly and helpful. Small rooms, but quaint. Great neighborhood with lots of good food and lovely houses/architecture. Parking is a challenge, but not so bad once you get used to the area and street rules. Highly recommended.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great room- clean and comfortable!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

shayla

Liked: Cleanliness, staff & service, amenities
We absolutely loved our stay at the metro ! Great neighborhood with amazing coffee shop right next door!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fun neighborhood!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Elizabeth Anne

Liked: Cleanliness, property conditions & facilities
Great service and lovely room!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, spotless room if not a little small. Very comfortable bed and range of pillows. A kettle , tea and coffee in the room would be a welcome addition or is this not a USA norm?
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of an issue, but manageable. Staff was excellent, both at the front desk and throughout the hotel. Don't miss the outdoor garden with the heated seats/bench, a lovely spot. The proximity to so many of the things which make SF special was amazing. Shopping, eats, bars (The Page and Gigis both stand out), Golden Gate Park, the fun SF vibe all made the trip and stay memorable. We'll be back to stay at the Metro!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly people
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with Los Alamos Park, Painted Ladies, Golden Gate Park and great restaurants a short stroll away. Staff great, very safe and friendly vibe. Room was very tiny so if you are wanting to work remotely, there is no desk. Definitely would stay here again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
I loved this hotel, great location very chill
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Convenient friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, amazing staff. Comfy beds. A lil bit noisy due to thin walls. But I’d stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel, artsy, old school in a good way, super friendly staff!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lauri

The staff is extremely friendly and accommodating.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great convenient spot. Bed really comfortable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

Adorable, comfortable, and artsy hotel in an excellent neighborhood. The staff are all super kind and accommodating and I’d absolutely stay here again!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, a light blanket that could be used in place of the too-heavy comforter, and fresh fluffy towels daily.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Cute, original and clean.
Stayed 2 nights in Jan 2026