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Best Western Plus Airport Plaza

2.5 star property

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Photo gallery for Best Western Plus Airport Plaza

Exterior
Lobby
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Pillow-top beds, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping

Explore the area

View in a map
2118 The Alameda, San Jose, CA, 95126
  • PayPal Park
    ‪2 min drive‬
  • Santana Row Shopping Center
    ‪3 min drive‬
  • SAP Center at San Jose
    ‪3 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Airport Plaza

Hotel with free breakfast, a short walk to Santa Clara University
Along with an outdoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Best Western Plus Airport Plaza offers 40 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Airport Plaza. During your stay, you're just a quick walk from Santa Clara University. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 9 minutes by foot from Santa Clara University and a 4-minute drive from SAP Center at San Jose
Best Western Plus Airport Plaza offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. The business-friendly Best Western Plus Airport Plaza also features a vending machine, coffee/tea in common area, and a front desk safe. Self parking is free.

This San Jose hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 May and close on 01 September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Airport Plaza
Best Western Airport Plaza Hotel San Jose
Best Western Airport Plaza San Jose
Best Western Plaza Airport
Best Western Plus Airport Plaza Hotel San Jose
Best Western Plus Airport Plaza Hotel
Best Western Plus Airport Plaza San Jose
Best Western Plus Airport Plaza
Best Western - San Jose Airport Plaza Hotel San Jose
San Jose Best Western
Best Western - San Jose Airport Plaza Hotel
Best Plus Plaza San Jose
Best Western Plus Airport Plaza Hotel
Best Western Plus Airport Plaza San Jose
Best Western Plus Airport Plaza Hotel San Jose

Best Western Plus Airport Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 504 out of 955 reviews
Rating 8 - Good. 316 out of 955 reviews
Rating 6 - Okay. 85 out of 955 reviews
Rating 4 - Poor. 30 out of 955 reviews
Rating 2 - Terrible. 20 out of 955 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gavin, pasco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TD

Wonderful stay. Quiet snd safe area of town. Very friendly services.
Stayed 1 night in May 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Steve

Stayed 2 nights in Apr 2025

6/10 Okay

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom toilet was flushing all night long had to turn the water off
Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Property conditions & facilities
The staff is excellent
Stayed 5 nights in May 2025

8/10 Good

Rich

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

6/10 Okay

Jonathan

Liked: Staff & service, property conditions & facilities
Great staff and breakfast. Pillows were small and uncomfortable. Something on the sheets irritated my wife’s skin
Stayed 1 night in Apr 2025

2/10 Terrible

Dong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had booked a twin-bed room at this hotel for four nights a long time ago because it’s close to the venue where my son was competing. However, when we checked in, the front desk told us that the information they received from Hotels.com showed a king-bed room, not a twin-bed room. They said they only had a twin-bed room available for that first night, but none for the following nights. I was very confused because Hotels.com had never made such an important mistake before. The next morning, another front desk staff member told me that the reservation was indeed for a twin-bed room, but all such rooms were already booked. Since my son is 16 years old, he’s not used to sharing a bed, and getting good sleep is crucial for his competition. On top of that, the hotel’s facilities were outdated—the air conditioning was so noisy it sounded like thunder, the room faced a busy street and was very loud, the space felt cramped, and the breakfast was below the standard of other Western Plus. We quickly decided to move to another Holiday Inn Express near the airport. Thankfully, the new hotel was much better in every way, and it made us forget about the unpleasant experience we had before.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

CHRISTOPHER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My shower had a very slow drain.
Stayed 2 nights in Apr 2025

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for what you pay.
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Stayed 1 night in Apr 2025

8/10 Good

Sarah

Stayed 1 night in Apr 2025

8/10 Good

Cory

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Staff was friendly and accommodating. Beds were a little too firm for my liking, but would still stay here again. Also, one of the best complementary breakfasts. Was expecting some fruit, danishes, and they had a full of breakfast with potatoes, bacon, waffles and more! Great place!
Stayed 1 night in Apr 2025

8/10 Good

Elena

CLEAN AND GOOD SERVICE
Stayed 1 night in Apr 2025

8/10 Good

lanpro

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mellissa

Liked: Cleanliness, property conditions & facilities, room comfort
Reasonably priced hotel near airport , free parking
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean,quiet,free easy parking and breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to airport. Quiet stay with clean comfortable rooms.
Stayed 1 night in Jan 2025