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The Steward, Santa Barbara, a Tribute Portfolio Hotel

4.0 star property

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Photo gallery for The Steward, Santa Barbara, a Tribute Portfolio Hotel

Property amenity
Children’s play area – outdoor
Bar (on property)
Property amenity
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Gym
  • Breakfast available

Explore the area

View in a map
5490 Hollister Ave, Santa Barbara, CA, 93111
  • Place, University of California, Santa Barbara
    ‪2 min drive‬
  • Place, Upper State Street
    ‪4 min drive‬
  • Place, West Beach
    ‪11 min drive‬
  • Airport, Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

55-inch flat-screen TV with digital channels, Netflix

Suite, 1 Bedroom, Non Smoking, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

View from room

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

Outdoor pool, open 7:00 AM to 10:00 PM, free pool cabanas

Suite, 1 Bedroom, Non Smoking, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Hearing Accessible)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Pool View (Hearing Accessible)

  • Sleeps 6
  • 1 Double Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Pool View (Mobility Accessible, Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

The Steward, Santa Barbara, a Tribute Portfolio Hotel

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and Access to hot tub are on-site. Housekeeping is available on request.
The Steward, Santa Barbara, a Tribute Portfolio Hotel offers 87 accommodations, which are accessible via exterior corridors and feature complimentary bathrobes and a hairdryer. This accommodation offers separate dining areas and includes dining tables. 55-inch flat-screen televisions come with digital channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Steward, Santa Barbara, a Tribute Portfolio Hotel. During your stay, you're just a quick walk from Goleta Valley Cottage Hospital. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy Californian cuisine and garden views while dining at Terra
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a terrace, a fireplace at reception and a water dispenser
  • On-site recreation includes a 24-hour gym, complimentary bicycles and yoga classes
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • Just a 4-minute drive from University of California, Santa Barbara and a few minutes from Upper State Street
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of The Steward, Santa Barbara, a Tribute Portfolio Hotel, you'll find an outdoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The Steward, Santa Barbara, a Tribute Portfolio Hotel also features a terrace, a garden, and a picnic area. For a fee, parking is available.

This 4-star Santa Barbara hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Terra – This poolside restaurant specialises in Californian cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Terra

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • Winery release events
  • Yoga classes

Family friendly

  • Dining table
  • Fenced pool
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Dining table
  • Electric kettle
  • Mini-fridge
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 50 (exact amount varies) at checkout

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 7 to 20 for adults and USD 7 to 20 for children
  • Uncovered self-parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 50 (exact amount varies) at checkout.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Pacifica Suites
Pacifica Suites Hotel
Pacifica Suites Hotel Santa Barbara
Pacifica Suites Santa Barbara
Pacifica Suites
The Steward, Santa Barbara, a Tribute Portfolio Hotel Hotel

The Steward, Santa Barbara, a Tribute Portfolio Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 102 out of 195 reviews
Rating 8 - Good. 42 out of 195 reviews
Rating 6 - Okay. 28 out of 195 reviews
Rating 4 - Poor. 15 out of 195 reviews
Rating 2 - Terrible. 8 out of 195 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Central air conditioning system did not work. A portable AC was provided but required maintenance each day. Overall great place to stay at; very clean and spacious rooms, equipped gym, heated pool and great customer service.
Stayed 4 nights in Jul 2025

6/10 Okay

Maheshwari

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nice quiet property and resort. The service was pretty bad. They always run out of towels at pool even though it was not crowded. They had sofa bed which was worst quality. They did not provide extra sheet, pillow or comforter. When asked, they dropped one item and forgot the rest. Even though we were family of four they put limited cups, coffee and other supplies including bathroom items. We would always run out and they won't pick the phone at desk. They had expensive parking and very expensive restaurants on site. Their discount is useless. Not many other options to eat closeby. They charged extra service charges at checkout which was not mentioned on Expedia while booking, however it was not significant amount. Overall experience was just okay. Was expecting a lot based on rating, pics and cost.
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Steward

Property was beautiful, but care was much needed. AC didn’t work, faucet scalded you every time, and the knob in the shower was broken. The most obvious issue was that the staff clearly did not care about their work. Every time the room was cleaned something wasn’t replaced, took 15-20 minutes for get a round of drinks even though the bar had more staff than guests, breakfast was always understaffed and the service reflected it, had to ask the front desk for things multiple times.
Stayed 4 nights in Jul 2025

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness

We used to love it here

We love this hotel, so it’s sad to leave negative feedback. This is the first time we’ve had a negative experience. The shower gel and conditioner bottles were empty, the first room we were given which we were told was a complimentary upgrade because we were celebrating a birthday did not have working AC. The room we were switched to, also didn’t have an AC that was fully functional either. When we turned it on it made a sound like a plane engine and it didn’t cool the room much, so we stuck to just the fan. The living room area tv also didn’t work. We didn’t want to keep calling the front desk, so we just let it go. Luckily our kiddos wanted to spend the majority of the day in the pool, so that was helpful.
Stayed 2 nights in Jul 2025

8/10 Good

Arturo

Stayed 2 nights in Jul 2025

2/10 Terrible

Dr. Greg

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at the Steward- it’s nice to be a ways away from the hectic traffic in Santa Barbara! Rooms are very nice - a bit pricey, but nice! Staff at check in are always super friendly and professional.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Clean and lovely pool and patio areas. Lots of staff they are doing a great job taking care of everyone.
Stayed 3 nights in Jul 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Dina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Jannifer

Stayed 1 night in Jun 2025

8/10 Good

Harry, Crawley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at The Steward, Santa Barbara, and overall, it was a lovely experience. The property is beautifully designed, with a relaxed, boutique vibe and lush landscaping that gives it a peaceful, retreat-like atmosphere. The rooms are spacious, tastefully decorated, and thoughtfully appointed with modern amenities. We especially loved the comfortable bed and stylish furnishings. The staff were friendly and welcoming, and the location is great - both a short drive to both the beach and downtown Santa Barbara while still feeling tucked away. However, we did encounter a significant issue with the air conditioning in our room. The unit was unbelievably loud — loud enough to make sleep nearly impossible. We were told this is a known issue with the newer systems, but unfortunately, there was no real solution offered aside from earplugs or a white noise machine. Since no alternate rooms were available, we had to turn the unit off and deal with the heat, which made for some uncomfortable nights. It’s disappointing that such a well-designed and otherwise high-end property would overlook something so critical to guest comfort. That said, we still enjoyed our stay and appreciate the overall experience. If they can resolve the A/C issue, this hotel would easily be a five-star rating.
Stayed 1 night in Jun 2025

4/10 Poor

Najib

Stayed 1 night in Jun 2025

2/10 Terrible

Francia

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I had an absolutely horrible experience the night before my wedding. Instead of feeling excited and joyful, I was met with frustration and disappointment. My husband’s room had no AC, and all maintenance did was bring a candle. We were told no other rooms were available due to overbooking, so nothing was done to resolve the issue. My room was just as bad—blood stains on the sheets, a leaking bathroom sink, a toilet that wouldn’t flush, and a broken shower. On top of that, I was made to wait at check-in (5:30 PM!) because “VIPs and elite members” had late checkouts and took priority. I felt completely unappreciated and unwelcome. When I addressed all of this with the GM, Robert, he was dismissive, rude, made excuses, and never once apologized. No compensation was offered, and no effort was made to make things right. The customer service was terrible from start to finish. This was supposed to be one of the most special nights of my life. Instead, it was stressful and upsetting. I will never stay with Marriott Bonvoy again.
Stayed 1 night in Jun 2025

4/10 Poor

Carrie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Sadhb

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

tiffani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and secluded. Excellent location. Staff was very accommodating. Would stay again
Stayed 1 night in Jun 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for calm, quiet, elegant setting while being surrounded by greenery, this is your place. A beautiful and calming setting for a relaxing getaway. The rooms are wonderful and the walkable area is very pleasant as well. Big shout out to Gustavo who was extremely helpful in my booking and while on my stay!
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The property is very nice. Room are comfy. Hotel wasn’t very busy and the restaurant and pool service was very slow….
Stayed 3 nights in May 2025

4/10 Poor

Mackenzie

Disliked: Cleanliness, amenities, property conditions & facilities
I got bed bugs and the water was cold to take a shower at night. Also hot tub was full of foam.
Stayed 1 night in Jun 2025

4/10 Poor

Lonnie

Liked: Staff & service
Disliked: Property conditions & facilities
Bath tub would not drain..
Stayed 1 night in Jun 2025

8/10 Good

Brianne

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly close to ucsb
Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service, property conditions & facilities
This facility was very nice, however, the AC in our room did not work the first night. It was very uncomfortable, requiring us to move rooms for the second night of our stay. The staff was very accommodating and helpful.
Stayed 2 nights in May 2025

6/10 Okay

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025