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Best Western Inn

2.5 star property

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Photo gallery for Best Western Inn

Exterior
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Free continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
126 Plymouth St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room) | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Inn

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
A fitness centre, a business centre and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a front desk safe and multilingual staff assistance are on-site.
Best Western Inn offers 28 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 14 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Inn. During your stay, you're just a quick walk from Ocean Street. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and multilingual staff
  • On-site recreation includes a gym
  • Just a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Inn. Self parking is free.

This Santa Cruz hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Best Western Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 349 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 189 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was newly remodeled and it was nice. Breakfast options were decent. Staff was also friendly.
Stayed 1 night in Apr 2025

8/10 Good

Prasad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was OK but not up to the standard we expected of Best Western.
Stayed 1 night in Apr 2025

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WiFi wasn’t working properly
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James, OCEANSIDE

Liked: Cleanliness
Goof
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last night, I will never be returning. Awful experience, rude staff and so loud you could hear everything, especially when anyone walked or knocked on a neighboring door. The area is filled with homeless people, I would not recommend this area, or this property. When I told them about my experience, they were completely dismissive and lied about their cancellation policy (I wanted to cancel my second night there so it went to waste). Save your money, go next door, or really anywhere else.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 3 nights in Apr 2025

8/10 Good

Luz

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was good. Nothing to complain about the room. The only thing
Stayed 2 nights in Mar 2025

10/10 Excellent

Breana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Billiejean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived Friday night & left Sunday morning. My husband woke up sick Saturday so our plans changed. I ended up shopping at Target & the Mall while he slept. The BW staff were understanding & gave us extra items we needed. Would highly recommend & we will be back.
Stayed 2 nights in Feb 2025

8/10 Good

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that location is close to the highway and right across street from denny's
Stayed 2 nights in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very clean and comfortable. Our room was spacious with jet tub. Location was also a plus. Good breakfast. Would book again
Stayed 2 nights in Jan 2025

4/10 Poor

Raul

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

Super noisy area neighbors were up all night power went out because the breaker tripped and they couldn’t find the breaker no Internet
Stayed 1 night in Jan 2025

6/10 Okay

Serina

Travelled with partner
Liked: Cleanliness, amenities
It was a good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

4/10 Poor

Fernando

Disliked: Cleanliness, property conditions & facilities
No TV !! And no WiFi!!
Stayed 2 nights in Dec 2024

8/10 Good

Erin

Stayed 5 nights in Dec 2024

4/10 Poor

Ressa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Dianne

Travelled with family and small children
Disliked: Staff & service
I dont like the fact that my deposit has not been returned. I left the room in good condition. I understood that it should have been returned on my check-out...
Stayed 1 night in Dec 2024

4/10 Poor

Minjie

Stayed 2 nights in Nov 2024