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Hotel Paradox, Autograph Collection

4.0 star property

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Breakfast, lunch, dinner served; American cuisine
Property video
Bar (on property)
Bar (on property)
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
611 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪6 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪19 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪58 min drive‬

Room options

View all photos for 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed

9.4 out of 10
Exceptional
(65 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

2 Queen Beds | Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Queen Beds

8.6 out of 10
Excellent
(68 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Pool View

View from room

1 King Bed, Pool View

8.2 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Pool View

2 Queen Beds, Pool View | Hypo-allergenic bedding, down duvets, in-room safe, desk

2 Queen Beds, Pool View

8.2 out of 10
Very good
(19 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

1 King Bed | Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed

1 Queen Bed | Hypo-allergenic bedding, down duvets, in-room safe, desk

1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Hotel Paradox, Autograph Collection

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature down duvets. 37-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at Hotel Paradox, Autograph Collection. During your stay, you're just a quick walk from Ocean Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Solaire Restaurant + Bar
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Santa Cruz Wharf and a few minutes from Santa Cruz Beach Boardwalk
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Paradox, Autograph Collection offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 4934 square feet (458 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Paradox, Autograph Collection. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Solaire Restaurant + Bar – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 28 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 21 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,934 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1969
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self-parking fee: USD 28 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Hotel Paradox, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 759 out of 1220 reviews
Rating 8 - Good. 225 out of 1220 reviews
Rating 6 - Okay. 120 out of 1220 reviews
Rating 4 - Poor. 58 out of 1220 reviews
Rating 2 - Terrible. 58 out of 1220 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Devree Ann

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Cute atmosphere! Nice room and great service!
Stayed 1 night in Nov 2025

10/10 Excellent

Li-Wei

Stayed 1 night in Nov 2025

10/10 Excellent

Delsie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great stay, nice amenities, courteous staff, restaurant food fresh and tasty!
Stayed 1 night in Nov 2025

4/10 Poor

Marc

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The reception staff were awesome upon arrival. Room was comfortable until we noticed we had ants on our floor in the morning in our trainers. Spoke to receptionist and was told I’d like to speak to a manager . Took me a few tries to get ahold of “Christian Rivera” who assured me he would sort this out and it’s something they take seriously - never heard from him again, no reply to emails no reply to a further call to the hotel
Stayed 1 night in Nov 2025

6/10 Okay

Arthur

Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Stayed 1 night in Nov 2025

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

6/10 Okay

Kamishita

Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A surprisingly wonderful stay. We will def stay here again. We didn't know what to expect but we loved it.
Stayed 1 night in Nov 2025

10/10 Excellent

jorge

Stayed 1 night in Nov 2025

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Nov 2025

6/10 Okay

Rabbit

Travelled with partner
Liked: Staff & service
I would really would have to give it some serious thought to staying at Hotel Paradox again. When we first checked in our room was pretty dirty. There was a thick layer of dust all over the tables and on the headboards of the beds. It was kind of gross to be honest. We had to ask for the cleaning staff to come to our room a couple times before they finally showed up and really did very little to clean up the dust. Then we found out that the toilet was broken. It was pretty disgusting. They sent a maintenance crew to help fix it and it didn't really do anything. At that point we were pretty fed up and asked to be moved. The staff was happy to get us a new room, which was great, but the room they put us in had a broken outlet near the bed, which isn't great, because I use a CPAP machine. The room's phone doesn't work, because it isn't charged? We've got torn bedsheets, and what is up with those closets? They all look like their built by high school students just trying to make buck. I don't know much about carpentry, but I know enough to say I could do a better job. The one bright spot about this hotel is that the staff is really nice and understanding and have done their best to apologize and accommodate us when needed. The location can't be beat if you love downtown Santa Cruz and just having nice parks to walk to. It's super coinvent, so no complaints there. Overall, I'd really be cautious if you're consider booking here. Think about if the positives outweigh the negatives.
Stayed 4 nights in Nov 2025

10/10 Excellent

Valerie

Stayed 1 night in Nov 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities
Loved the room and the atmosphere in the lounge great bar service. Definitely worth the stay
Stayed 1 night in Nov 2025

8/10 Good

Mette

Stayed 1 night in Nov 2025

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, amenities
This is quickly becoming my favorite hotel. The staff was kind and the room is comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our favorite places to stay in Santa Cruz from the pool to a nice rooms and the first floor fire pits you stayed many times and will continue to do so!
Stayed 2 nights in Nov 2025

10/10 Excellent

Corrie

Stayed 2 nights in Nov 2025

10/10 Excellent

Yuchen

Stayed 1 night in Nov 2025

10/10 Excellent

Heidi

Stayed 1 night in Oct 2025

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities
Some of the furniture in the room was stained but the lobby area was great and staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Hotel paradox is such a fun hotel. The vibe is friendly and I enjoyed my stay as a solo female. Location is great, you can easily walk downtown to shops, restaurants, and coffee in minutes. You can also walk to the beach in about 20 minutes. There are also city bikes on the property to rent. The rooms were modern and clean and the bed was very comfortable. The lobby is nice to hang out in and uniquely decorated. The pool felt like a vacation resort complete with cabanas, hot tub, pool, food and beverage service, fire pit and games. It is a kid/family and dog friendly hotel. There were literally dogs sitting at the table eating from owners plates and kids all over in the hot tub and pool. If this isn’t your vibe don’t say you weren’t warned. That being said, it usually isn’t my vibe but I actually enjoyed all of it and they do a great job maintaining the cleanliness of everything. Every room is pet friendly and they reached out to me personally to let me know this since I requested a room where there were no pets because of allergies. I still opted to stay there and they did an extra deep cleaning for me and I didn’t have any issues with allergies. All in all I would stay again and recommend. It’s a nice place.
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room as well and easy check out.
Stayed 1 night in Nov 2025