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Hotel Capital San Pablo

3.0 star property

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Photo gallery for Hotel Capital San Pablo

Terrace/patio
Interior
Coffee shop
Daily buffet breakfast (USD 10 per person)
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • Parking available
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
San Pablo, 1457, Santiago, Region Metropolitana, 8320000
  • Place, Plaza de Armas
    ‪10 min walk‬
  • Place, Santiago Town Square
    ‪10 min walk‬
  • Place, Palacio de la Moneda
    ‪14 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

View from room

Superior Double Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

In-room safe, free WiFi, bed sheets

Triple Room

  • 36 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Quadruple Room

View from room

Quadruple Room

  • 50 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Triple Room (Twin)

In-room safe, free WiFi, bed sheets

Triple Room (Twin)

  • 36 sq m
  • City view
  • Sleeps 2
  • 3 Large Single Beds

View all photos for Superior Twin Room

Shower, hair dryer, towels

Superior Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Quadruple Room (Twin)

In-room safe, free WiFi, bed sheets

Quadruple Room (Twin)

  • 50 sq m
  • City view
  • Sleeps 2
  • 4 Large Single Beds

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About this property

Hotel Capital San Pablo

Hotel in Santiago with rooftop terrace and 24-hour front desk
An outdoor pool, a restaurant and a rooftop terrace are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre. Limited housekeeping is available.
Hotel Capital San Pablo offers 228 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Santiago hotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is offered on a limited basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Capital San Pablo, you're just a quick walk from Mapocho Cultural Center. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Medical Center Hospital Worker and 6 minutes from Costanera Center
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. A business centre and 5 meeting rooms are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Hotel Capital San Pablo. Parking is available for a fee.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 10 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Capital San Pablo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 30000 per vehicle (one-way)
  • Airport shuttle fee per child: USD 30000 (one-way)
  • Valet parking fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Capital Aparthotel Santiago
Hotel Capital San Pablo Santiago
Capital Santiago
Capital Aparthotel Hotel Santiago
Capital Aparthotel Hotel
Capital San Pablo Santiago
Capital San Pablo
Hotel Capital San Pablo Hotel
Hotel Capital San Pablo Santiago
Hotel Capital San Pablo Hotel Santiago

Hotel Capital San Pablo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 80 out of 265 reviews
Rating 8 - Good. 127 out of 265 reviews
Rating 6 - Okay. 38 out of 265 reviews
Rating 4 - Poor. 11 out of 265 reviews
Rating 2 - Terrible. 9 out of 265 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Judy, Kaiwaka, NZ

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is in need of regurbishment - fittings in the bathroom are old and the tiling in the shower is in need of replacement. The placement of the large screen TV in the room was not safe - one could easily bang one head against it when moving around the room. The closet door would not stay shut because the floor sloped
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
in an area of town which isn’t the greatest neighborhood but there is some new construction going on.
Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff are wonderful. The hotel is very close to downtown and all the shopping and restaurants.
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2020

4/10 Poor

Rodrigo, Sydney, NSW

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Location is pretty bad, you can’t walk on the evening around there because it’s dangerous. When we arrived we had to pay $40 dollars for early check in even with the room available. No air conditioning in the room. The staff is friendly but only one spoke english and only another one spoke Portuguese.
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveller

Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall the property was decent with good size rooms and clean toilets etc. The swimming pool on the roof was small but clean. Breakfast was pretty decent as well. However, the location was average with the area around the hotel quite run down and felt a bit unsafe in evenings and night. Also when we landed up after an exhausting 18 hours flight from Sydney we were left hanging for about 4.5 hours without a room. Understand that our flight was early and we reached hotel at 10.30 which is way early. So we were happy to go around after leaving our heavy bags. But Expedia said the check in time was 2 but we didn't get a room till 3. Normally on request most hotels will give you at least 1 room (we had booking for 2) by 12.30 to 1. But we had to wait till 3. Very disappointing.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The choice of this hotel was the best for me, having my daughter's apartment across the street.
Stayed 3 nights in Jan 2020

8/10 Good

RoseP, Adelaide, South Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good, staff friendly. Rooms clean. Breakfast choice good.
Stayed 1 night in Jan 2020

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable, Convenient!

This hotel was very convenient. I also had a separate kitchenette and sitting area which was very nice. I even had a little balcony. Room was comfortable and clean and the front desk was helpful. Very reasonably priced. I would recommend this hotel or stay here again. I did not get to make use of the pool but it looked refreshing!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Very clean room, comfortable beds. Just stayed one night was good
Stayed 1 night in Dec 2019

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great staff and a good location. We really enjoyed our two night stay at this hotel. We had a great view from the 14th floor off our balcony to see the sunset over the city. The staff were very helpful with getting everything we needed and allowing us to hang out in the lobby after check out while we waited for a late afternoon flight. Service was available in both Spanish and English. The only downside was that the walls were a bit thin and sound seemed to travel through from the hall into the room very easily. This hotel has a great location only a kilometer or two from the main tourist sites in Santiago.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Location is convenient. not very clean.
Stayed 1 night in Nov 2019

8/10 Good

J+L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was near by the center of Santiago. Plenty of transport and next door to the Venezuelan restaurant.
Stayed 7 nights in Oct 2019

8/10 Good

Sofi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and well presented. The staff was friendly and helpful. The location was okay, but always be careful with your belongings in the area.
Stayed 2 nights in Oct 2019

8/10 Good

Sheeba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable hotel and good breakfast and amneties. The wifi was very slow in the room. The neighbourhood was not very nice but inly 10 min walk to Plaza des Armas and 5 min walk to Santa Ana metro. The reception asked for an additional 50 usd for early checkin or late checkout.
Stayed 3 nights in Sep 2019

2/10 Terrible

Ed, San Francisco

Disliked: Staff & service, amenities, property conditions & facilities
THIEF ALERT! Backpack stolen DURING CHECK IN I don't like to trash any businesses online. I'm just stating all the facts here. You travelers can be the judge yourselves. The 1 star I'm giving only goes to both the manager Aldolfo and the bell boy Alexandro. I'll explain below. I checked into Hotel Capital San Pablo around 10:45 pm on a Thursday night. I took out my passport from my backpack for the receptionist and put the backpack on top of my suitcase, which was standing right next to me. I leaned forward over the reception desk to sign a few documents, as requested. In a matter of seconds, my backpack disappeared. The whole incident was caught on the lobby's surveillance camera. I lost all my cash, credit cards (which I cancelled immediately), house keys, electronic devices, sunglasses and my whole wallet. The thieves tried to use my CC within 5 minutes. Luckily I received alerts from all my CC companies. Thank God I had my passport and cellphone with me. Filed a police report but frankly the police wouldn't care less. I wasn't able to get a copy of police report for my travel insurance claim after 4 days (hotel told me it would take 24 hours only). I guess the thousands of losses I suffered are solely on me. My understanding is that this kind of robbery has happened at this hotel before. It's beyond me that there's NO security guard onsite whatsoever! One star to manager Aldolfo as he was being understanding and professional. He comp'ed all my meals,
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous, and there was always someone available to speak English when my own Spanish encountered an unfortunate critical barrier. And the next-morning breakfast was very nice. One downside: to save power, the hotel maintains the ambient temperature a bit too low for my taste.
Stayed 1 night in Jun 2019

8/10 Good

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second stay, no complaints

This was my second stay and everything was excellent again.
Stayed 1 night in Apr 2019

8/10 Good

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay again

According to hotels.com check in is from 2 pm however when I got to the hotel they told me it is from 3 pm. Apart from that my stay was great. My room was clean, and wifi was excellent. It is not located in the best area of Santiago but La Moneda or Plaza de Armas are only a 15 minutes away walk. Anyway Uber or Cabify are cheap as chips in Chile so you can go anywhere you want to go from the hotel.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio muy bueno desayuno excelente cerca de todo y en personal muy amable
Stayed 2 nights in Apr 2019

6/10 Okay

Rafael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check in time

Service was not very friendly from the counter, however the guy who helped me with the luggage was very nice, be careful with the check in time because according to Hotels website is 2pm but the actual check in time is 3pm. Decent room and great location.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like this hotel, location is good, very clean, staff are very friendly，one special person named Marcelos working in the lobby is so wonderful and made our stay at this hotel very very happy and comfotable。highly recommended！
Stayed 1 night in Mar 2019

10/10 Excellent

Sheila, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice choice, special price was amazing!

Very helpful staff, quiet room, nice facilities. Has a restaurant but we didn't try it. A few blocks walk to a subway station (Santa Ana) and a bit further to Plaza des Armas. Hotel has a pool but we didn't have a chance to use it. With special price only $182 for 4 nights! Room had fridge and microwave.
Stayed 4 nights in Feb 2019