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Hotel Plaza San Francisco

4.0 star property
VIP Access

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Photo gallery for Hotel Plaza San Francisco

Indoor pool
Property preview
Junior Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe
Bar (on property)
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Alameda 816, Santiago, Region Metropolitana, 8320000
  • Place, Barrio París-Londres
    ‪1 min walk‬
  • Place, Santa Lucia Hill
    ‪6 min walk‬
  • Place, Palacio de la Moneda
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Large Single Beds

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About this property

Hotel Plaza San Francisco

Hotel in Santiago with full-service spa and health club
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Hotel Plaza San Francisco offers 146 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the sightseeing around Hotel Plaza San Francisco. During your stay, you're just a quick walk from Barrio París-Londres. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, massages or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the local sightseeing and the helpful staff
  • 7 minutes by car from Costanera Center and 11 minutes from Parque Arauco Mall
  • Airport shuttle service available for a fee
Hotel Plaza San Francisco offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 16 meeting rooms are available. Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A sauna, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Plaza San Francisco. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Santiago hotel.

Hotel Plaza San Francisco has a restaurant serving breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Plaza San Francisco offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Plaza San Francisco
Hotel Plaza San Francisco Santiago
Plaza San Francisco
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel
Hotel Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel Santiago

Hotel Plaza San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 650 out of 986 reviews
Rating 8 - Good. 252 out of 986 reviews
Rating 6 - Okay. 50 out of 986 reviews
Rating 4 - Poor. 14 out of 986 reviews
Rating 2 - Terrible. 20 out of 986 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff. Claudia the taxi driver was amazing.
Stayed 3 nights in Oct 2025

8/10 Good

Andrew

Stayed 5 nights in Sep 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, good gym and pool, quite ok BF, nice but a bit worbout roo.
Stayed 3 nights in Sep 2025

2/10 Terrible

Jacquelynn

Stayed 3 nights in Sep 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

Location is great for walk tours and precolumbus museum. The walls seemed a bit thin to hear neighbors (baby crying next door)
Stayed 2 nights in Sep 2025

10/10 Excellent

GERMÁN

Stayed 4 nights in Sep 2025

8/10 Good

Diana

Travelled with partner
Liked: Staff & service
The hotel lobby is lovely, old school and charming, breakfast good and the gym was great. Rooms are dated and rather noisy, cleanliness overall was a bit lacking both in rooms and hotel areas. Staff were a bit hit and miss, some fantastic others not so. A nice area to walk around.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most elegant old school hotels in the region.
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and classy
Stayed 6 nights in Jun 2025

8/10 Good

John p

Liked: Staff & service, room comfort
Great hotel lousy service in nice dining room. Too bad because food was good.
Stayed 7 nights in Jun 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and bathrooms, good breakfast, excellent amenities including a nice indoor pool.
Stayed 1 night in May 2025

8/10 Good

RUDY, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Extra friendly staff! Great gym and breakfast
Stayed 5 nights in Jun 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and bathroom, fantastic indoor pool
Stayed 3 nights in May 2025

10/10 Excellent

Yash, Campbell

Stayed 3 nights in May 2025

10/10 Excellent

Emilio Aguirre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well located in Santiago's old downtown area located a few steps from old historic buildings. The hotel is very well maintained and clean. It offers a well varied breakfast option and quiet rooms with beautiful wood finishes. Staff is courteous and polite. We will be recommending this hotel to our snowbird friends and we will be coming back.
Stayed 6 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic and beautiful hotel

This hotel features a classic style. It is cozy and beautiful. Conveniently located near the San Francisco Church, the San Francisco Museum, the París-Londres Barrio, the Universidad de Chile, and the subway station, you must taste the hotel bar's amazing Pisco sour!
Stayed 2 nights in Apr 2025

2/10 Terrible

Thaer

Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

A really friendly staff as well as better than average breakfast... a really nice bar with friendly staff. The check in staff was accommodating and friendly and the porter staff was attentive and helpful. Good location for close (7 minute walk) to some great bars and restaurants as well as pop-up shops.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

maysun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are friendly, and polite
Stayed 4 nights in Mar 2025

8/10 Good

Sebastian Max

Business traveller
Liked: Cleanliness, staff & service, room comfort

Nice but not that nice.

Great restaurant even though it was hot in there. The room was nice but the hot water didn't work one day. Also no cable. Just local tv.
Stayed 2 nights in Mar 2025

8/10 Good

Abdolreza, North Haven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Nice, polite, and friendly staff. Location is awesome. The only thing we noticed was on 11th Floor the smell on the corridor like sewage all over that floor but not in the room! The other thing, SPA facility is very limited and don't expect a professional one! Overall we would definitely recommend to stay here.
Stayed 6 nights in Mar 2025

10/10 Excellent

Zhao Qing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is beautiful. The breakfast is excellent. The room is spacious and clean.
Stayed 2 nights in Mar 2025