Unwind Hotel & Bar Otaru

3.0 star property
VIP Access

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Photo gallery for Unwind Hotel & Bar Otaru

Exterior
Reception
Down duvets, in-room safe, blackout curtains, iron/ironing board
Breakfast and dinner served
Down duvets, in-room safe, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar
  • Laundry room

Explore the area

View in a map
1 Chome-8-25 Ironai, Otaru, Hokkaido, 0470031
  • Place, Otaru Canal
    ‪1 min walk‬
  • Place, Sakaimachi Street
    ‪2 min walk‬
  • Place, Otaru Music Box Museum
    ‪14 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Unwind Loft

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Double

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Similar properties

About this property

Unwind Hotel & Bar Otaru

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and wedding services.
Unwind Hotel & Bar Otaru offers 36 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. This Otaru hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Unwind Hotel & Bar Otaru, you're just a quick walk from Otaru Canal. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at THE BALL
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Steps from Otaru Art Village and Sakaimachi Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a fireplace in the lobby are also featured at Unwind Hotel & Bar Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Otaru hotel is smoke free.

THE BALL – This restaurant specialises in Italian cuisine and serves breakfast and dinner.
BAR IGNIS – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • BAR IGNIS
  • THE BALL

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Dinner is not included in the Half Board rate plan for children age 5 and younger. Dinner is available on request for JPY 1,650 per child, per day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UNWIND BAR OTARU
UNWIND HOTEL & BAR OTARU Hotel
UNWIND HOTEL & BAR OTARU Otaru
UNWIND HOTEL & BAR OTARU Hotel Otaru

Unwind Hotel & Bar Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 436 out of 633 reviews
Rating 8 - Good. 146 out of 633 reviews
Rating 6 - Okay. 30 out of 633 reviews
Rating 4 - Poor. 11 out of 633 reviews
Rating 2 - Terrible. 10 out of 633 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hyunjung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location to the Canal , LeTao and shopping Their breakfast was the highlight!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Lovely art deco style building, extremely helpful staff, free drinks from 5 till 6:30, amazing breakfast and clean comfy rooms made for an amazing stay.
Overnight snowfall
Cosy bar
Delicious breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

WUI KUEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast provided was excellent.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Well appointed room. Excellent dinning experience!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service, amenities
Hotel design was good. Free wine service was a nice touch. Breakfast was yum.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 1930s hotel, very good bar, ideal location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Wanlong

Liked: Cleanliness, staff & service, amenities
Very good staff and breakfast, with nice atmosphere around the hotel. Room is slightly on the smaller side with large luggages
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

george

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, excellent bar and comfortable room. Perfect location.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to most shopping and dining and museums we were interested in, clean, tasty breakfast creatively presented.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The staff was supurb. And Jintaro, at the hotel bar, was the best bartender/cocktail artist I've ever had the pleasure of being served by.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Li Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love their breakfast, truly amazing…
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice place to stay. I enjoyed the breakfast buffet. Free laundry room was convenient!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
This is a really nice place. The building itself is architecturally wonderful.n As soon as you walk in there a calm vibe and the staff are really helpful and so nice. And that calmness permeates into their rooms. The room was clean, nice bed and the shower tub was a decent size. I highly recommend this place if you're in Otaru.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ow Eu Gene

Liked: Cleanliness, property conditions & facilities
Rooms are clean and very comfortable. Check-in was seamless
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hong

Ambience
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ting Fan

Liked: Cleanliness, staff & service, amenities
Average room size and facilities with a few dining options in hotel, but very close to great shopping district. Overall worth the budget for staying in a leisure trip. Friendly staff and surprisingly good high tea style breakfast!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
It was great experience with Unwind. I like the design of the hotel. Room is clean and well designed whereby I found everything I need. The hotel also offers free wine tasting everyday so please don't miss it if staying with the hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5. Super nice staff! Very friendly and serviceminded. Free wine tasting in the afternoon. A big selection of signature coctails. Breakfast was luxurious. The restaurant had great food at a reasonable price. The rooms was cosy. The hotel building is historic and renovated with care.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

ゆうき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We did Unwind

Beautiful place. Excellent food. Bar was fantastic. Service very welcoming.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service
Nice bar and restaurant. Good service.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Su Lynn Sabrina

Liked: Cleanliness, property conditions & facilities
Nice breakfast high tea style. Staff were very helpful. Stayed in the loft room for a family of 5. The loft was half height which was fun for the kids. Overall the room space was a bit tight but sufficient. Washing machine and dryers were pay per use.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

WOOJIN

Liked: Staff & service, room comfort
Soso, only one day stay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a very convenient location, just a few minutes walk from the canal and the famous shopping street. Though it’s small, it’s very cozy and clean. I definitely will stay here again if I go to Otaru in the future.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Tsun Ho William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice location in Otaru. Staff are nice. Neat and tidy. Love the stay! Would recommend to others for sure!
Stayed 2 nights in Mar 2023