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Unwind Hotel & Bar Otaru

3.0 star property
VIP Access

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Photo gallery for Unwind Hotel & Bar Otaru

Exterior
Breakfast and dinner served, Italian cuisine
Lobby
Reception
1 bedroom, down duvets, in-room safe, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

View in a map
1 Chome-8-25 Ironai, Otaru, Hokkaido, 0470031
  • Place, Sakaimachi Street
    ‪2 min walk‬
  • Place, Otaru Canal
    ‪3 min walk‬
  • Place, Shin Nihonkai Ferry
    ‪2 min drive‬
  • Airport, Sapporo (OKD-Okadama)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Unwind Loft

1 bedroom, down duvets, in-room safe, blackout curtains

Unwind Loft

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior King Room

1 bedroom, down duvets, in-room safe, blackout curtains

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Double

8.6 out of 10
Excellent
(15 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, down duvets, in-room safe, blackout curtains

Superior Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

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About this property

Unwind Hotel & Bar Otaru

Hotel with a restaurant, 4-minute walk to Otaru Canal
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and wedding services.
Unwind Hotel & Bar Otaru offers 36 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. This Otaru hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Unwind Hotel & Bar Otaru, you're just a quick walk from Otaru Canal. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at THE BALL
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Steps from Otaru Art Village and Sakaimachi Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a fireplace in the lobby are also featured at Unwind Hotel & Bar Otaru. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Otaru hotel is smoke free.

THE BALL – This restaurant specialises in Italian cuisine and serves breakfast and dinner.
BAR IGNIS – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • BAR IGNIS
  • THE BALL

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Dinner is not included in the Half Board rate plan for children age 5 and younger. Dinner is available on request for JPY 1,650 per child, per day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1500 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UNWIND BAR OTARU
UNWIND HOTEL & BAR OTARU Hotel
UNWIND HOTEL & BAR OTARU Otaru
UNWIND HOTEL & BAR OTARU Hotel Otaru

Unwind Hotel & Bar Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 410 out of 600 reviews
Rating 8 - Good. 141 out of 600 reviews
Rating 6 - Okay. 28 out of 600 reviews
Rating 4 - Poor. 11 out of 600 reviews
Rating 2 - Terrible. 10 out of 600 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Stayed 1 night in Jul 2025

10/10 Excellent

Janelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice place to stay. I enjoyed the breakfast buffet. Free laundry room was convenient!
Stayed 1 night in Jun 2025

10/10 Excellent

Harlan

Stayed 1 night in Jul 2025

8/10 Good

YOOSIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

TENGHSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ow Eu Gene

Liked: Cleanliness, property conditions & facilities
Rooms are clean and very comfortable. Check-in was seamless
Stayed 1 night in Jun 2025

8/10 Good

Emi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
インテリアが素敵でした
Stayed 1 night in Jun 2025

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, excellent bar and comfortable room. Perfect location.
Stayed 2 nights in May 2025

10/10 Excellent

po hung irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We did Unwind

Beautiful place. Excellent food. Bar was fantastic. Service very welcoming.
Stayed 3 nights in May 2025

10/10 Excellent

Tristan Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Gouta

Stayed 1 night in Apr 2025

10/10 Excellent

HYUNWOO

Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely stay in Otaru. Pleasant staff and our room was unexpectedly ready early (rare in Hokkaido). The free wine in the lounge is a lovely perk. Rooms are small but functional with hot water showers. Could use a bit more storage in the bathroom, but we made it work. Staff are all friendly and the breakfasts were massive and delicious. Thanks for the great stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 1930s hotel, very good bar, ideal location
Stayed 1 night in Mar 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Otaru

Greatest !!! Lication service quality all top !!!
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Stayed 2 nights in Feb 2025

8/10 Good

Kim

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy Duyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and peaceful hotel that has modern vibes. There is a free wine hour at the bar that I was able to get. It was really nice to hang out and have a glass of wine to wind down after venturing around and exploring. I also received a free drink ticket. The drinks were limited but I still appreciated getting this "VIP" experience. I loved the vibes of the hotel and my room was very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Fantastic stay. Wonderful staff. Delicious breakfast. Very clean rooms. Only con was only 2 very thin uncomfortable pillows in the room. Front desk staff so helpful to arrange taxis to get to and from Kiroro.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aiko

Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to most shopping and dining and museums we were interested in, clean, tasty breakfast creatively presented.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a very convenient location, just a few minutes walk from the canal and the famous shopping street. Though it’s small, it’s very cozy and clean. I definitely will stay here again if I go to Otaru in the future.
Stayed 1 night in Sep 2024

6/10 Okay

CHIKA

Stayed 1 night in Sep 2024

10/10 Excellent

Ahn

Stayed 1 night in Sep 2024