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Holiday Inn Saratoga Springs by IHG

3.0 star property

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Photo gallery for Holiday Inn Saratoga Springs by IHG

Welcome to our hotel lobby, featuring a reception area with a counter and magazine display, a seating area with comfortable chairs and a round table, and a large painting on the wall.
Stroll through the tranquil garden, surrounded by a serene water feature, neatly trimmed hedges, and tall trees.
Welcome to our reception area, featuring two reception desks and a striking artwork of a horse in motion.
Experience the grandeur of our lobby, featuring a long dining table, piano, and stunning artwork.
Relax in a serene outdoor space with a fire pit, lounge chairs, and tables under a shaded area.

Popular amenities

Explore the area

Map
232 Broadway, Saratoga Springs, NY, 12866
  • Saratoga Springs City Center
    ‪14 min walk‬
  • Saratoga Race Course
    ‪18 min walk‬
  • Saratoga Performing Arts Center
    ‪5 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower) | Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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Relax in a welcoming reception area with a counter, bar stools, and comfortable seating options.

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  • Pet-friendly
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includes taxes & fees
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About this property

Holiday Inn Saratoga Springs by IHG

Hotel with free parking, steps from Congress Park
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Saratoga Springs by IHG offers 168 accommodations with minibars and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Saratoga Springs by IHG. During your stay, you're just a quick walk from Congress Park. Free WiFi in public areas, free self-parking and free train pick-up service are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Congress Park and 14 minutes on foot from Saratoga Springs City Center
  • Free train station pick-up, local-area and casino shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Saratoga Springs by IHG offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 8178 square feet (760 square metres) and includes a conference centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Saratoga Springs by IHG. An area shuttle within 5 miles, A casino shuttle and A train station pick-up shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Saratoga Springs hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bookmakers Restaurant – This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 miles
  • Free train station pick-up shuttle from 7:00 AM to 10:30 PM
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 16 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bookmakers Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (8,178 square foot of space)

Outdoors

  • Beach loungers
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 16 for adults and USD 10 to 12 for children
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Saratoga Springs
Holiday Inn Saratoga Springs
Saratoga Springs Holiday Inn
Holiday Inn Saratoga Springs Hotel Saratoga Springs
Holiday Inn Saratoga Springs Hotel

Holiday Inn Saratoga Springs by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1011 reviews
Rating 8 - Good. 294 out of 1011 reviews
Rating 6 - Okay. 101 out of 1011 reviews
Rating 4 - Poor. 53 out of 1011 reviews
Rating 2 - Terrible. 22 out of 1011 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable

Beds were comfortable and the place was clean. It could use a little updating, but it was quiet and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

hannah

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice and very close to town
Stayed 1 night in Apr 2025

8/10 Good

Qazi Abdul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Jennifer

Stayed 2 nights in Apr 2025

6/10 Okay

Erika

Travelled with family
Liked: Staff & service
Was adequate
Stayed 1 night in Apr 2025

6/10 Okay

Kelly

Stayed 1 night in Apr 2025

10/10 Excellent

EDWIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to maindrag
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Excellent property, amazing staff! Great rooms And location!!
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

2.5 out of 5

Hotel staff was excellent. Hotel itself is a bit dated and run down; especially the bathroom in our room. Rooms and bathroom are small. Showerhead wasn’t working properly.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

April, Watervliet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I'll start by saying I feel very cheated for the money that I paid for the suite. Definitely. Not worth it. Did not look like any of the pictures. Nor did the hotel look like any of the pictures. Outdated wore down. My room was dirty. The bathroom The jetted tub was dirty, the shower was dirty. We did not even use those things. Also, somebody came up to us as we walked in restaurant for dinner. And approached us and I quote, he said to me and my husband I have very good drugs if you guys want a party., this person proceeded to go around the bar asking, people trying to sell drugs then sat out in the waiting room, asking, people and nothing was done about this. There was also a call girl in the bar. I will have to say the only nice thing about our stay in this hotel was bookmakers. Food, it was very good. We had dinner and breakfast and there are no complaints about the food nor the staff. Me and my husband were there to celebrate my birthday for a nice break to get away from the home. My whole night was ruined. Nobody helps you in my husband has COPD. I was carrying 3 suitcases. Nobody brought me a cart when I left and checked out. Nobody asked me how my stay was if I had any problems. This is definitely not a family hotel. And it is definitely nothing like the pictures. You should update the pictures for when you pick a room. You actually know what you're getting for over four hundred dollars a night. We literally had to go out and buy a can of febreze with downy for t
Stayed 1 night in Apr 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was, clean, the staff was friendly and efficient. I only spent one night. I appreciated the coffee machine in the room but would have also liked a magnifying mirror.
Stayed 1 night in Apr 2025

10/10 Excellent

Taber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2025

6/10 Okay

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom has an "old" feel and was not as clean as I would like upon arrival. Other than that the room was comfortable and had everything I needed. Front desk staff was very helpful and friendly. Elevator had broken down so we had to walk a ways with my elderly mother which was a bummer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Clean room, property and room.
Stayed 1 night in Mar 2025

10/10 Excellent

Wendell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Shuttle from train station is an added perk. Fantastic staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Santhosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Love the clean space and accessibility to everything around us.
Stayed 1 night in Mar 2025

8/10 Good

Tiffany, Saint Albans

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Article expedition

Elevator was out of order. Widows were old and drafty so the entire place was cold. Especially the pool.
Stayed 1 night in Mar 2025

10/10 Excellent

Dan

Stayed 1 night in Feb 2025