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Crown Spa Hotel Scarborough by Compass Hospitality

4.0 star property

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Photo gallery for Crown Spa Hotel Scarborough by Compass Hospitality

Exterior
Indoor pool
Beach/ocean view
Standard Double Room, Sea View | City view
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

View in a map
The Esplanade, Scarborough, England, YO11 2AG
  • Place, South Bay Beach
    ‪1 min walk‬
  • Place, Scarborough Spa
    ‪3 min walk‬
  • Place, North Bay Beach
    ‪18 min walk‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

8.0 out of 10
Very good
(46 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Sea View

7.4 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Sea View

7.6 out of 10
Good
(4 reviews)
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Beach view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double or Twin Room, Annex Building

Family Double or Twin Room, Annex Building | In-room safe, desk, iron/ironing board, free WiFi

Family Double or Twin Room, Annex Building

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Sea View

7.6 out of 10
Good
(13 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

7.6 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

Crown Spa Hotel Scarborough by Compass Hospitality

On beach with indoor pool, near Scarborough Open Air Theatre
Spend the day relaxing on the beach or pampering yourself at Crown Spa Hotel Scarborough by Compass Hospitality's full-service spa.
Crown Spa Hotel Scarborough by Compass Hospitality offers 115 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crown Spa. Services include facials, body wraps, body scrubs and body treatments. Guests under 16 years old are not allowed in the spa.
Our customers tell us they can't get enough of Crown Spa Hotel Scarborough by Compass Hospitality's great location. During your stay, you're just a quick walk from Spa Cliff Lift. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body treatments, facials or body scrubs at Crown Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Scarborough Open Air Theatre and 9 minutes from North York Moors National Park
Crown Spa Hotel Scarborough by Compass Hospitality offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. A fitness centre, a sauna, and spa services are also featured at the business-friendly Crown Spa Hotel Scarborough by Compass Hospitality. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Scarborough hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
Taste Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 5 per day)
  • Street parking available
  • Parking on site (GBP 15 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 1845
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 1 cat and 1 dog reside at this property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 9.95 for children
  • Self-parking fee: GBP 15 per night
  • Nearby parking fee: GBP 5 per day (1 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests should know that 1 cat and 1 dog live at this property.
This property has a strict no-smoking policy. Violators will be subject to penalties of GBP 250.
Property Registration Number 05857284
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Spa
Crown Spa
Crown Spa Hotel Scarborough by Compass Hospitality Hotel
Crown Spa Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
The Crown Hotel Scarborough
Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

Reviews

Crown Spa Hotel Scarborough by Compass Hospitality Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 410 out of 1008 reviews
Rating 8 - Good. 289 out of 1008 reviews
Rating 6 - Okay. 181 out of 1008 reviews
Rating 4 - Poor. 85 out of 1008 reviews
Rating 2 - Terrible. 43 out of 1008 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

An average hotel needs a little bit of love

The reception area of the hotel is smart and a pleasure to lounge in. Our room felt quite basic and small. We’d paid for a sea view but you couldn’t see much of the sea as the window was so grubby. The main light switch didn’t work, the card holder for the lights fell off, one curtain was almost hanging off, the toilet made an awful ear piercing sound after flushing and everything just felt a little tired and old. However, the bed was very comfortable. Breakfast was ok. Staff were really friendly. An average stay but we would have been better in a premier inn 😬
Stayed 1 night in Aug 2025

2/10 Terrible

Petra

Travelled with group
Disliked: Property conditions & facilities, room comfort
I booked a room with a balcony. When I checked in I was informed that I could not access the balcony due to health and safety. I couldn't even open the balcony door more than an inch as they had attached a safety latch. I asked for a partial refund which was not granted. I wrote to the GM of the hotel and never got a reply. The hotel and spa facilities are tired and very old fashioned, and the breakfast is rather sad. The bar staff was very inefficient and the service in the restaurant very slow. I would not recommend this hotel to anybody.
Stayed 3 nights in Jul 2025

6/10 Okay

Ben

Liked: Cleanliness, staff & service, property conditions & facilities

A wonderful hotel, but far too hot!!

This is a wonderful hotel with fantastic rooms, excellent spa and restaurant facilities and lovely staff. However, our room, 501 was far too hot. Fans were provided but this didnt fully resolve the problem and we had a very uncomfortable night's sleep and tried to minimise the time we spent in the room. We reported this to reception and disappointingly, a lack of care was shown and no effort was made to compensate this.
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Spa hotel

Great stay at hotel. Lovely room and reception was great. Easy check-in. Very polite and friendly. Use of spa facilities was brilliant. Loved our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Kathy

Business traveller
Liked: Staff & service

One Night in Scarborough

Room was more dated than imagined, there is a sigh to say who cleaned your room - the cups were dirty on the service tray I had a single room, the bed was big and comfy, the bath was huge and great to have ambient lighting It was red hot but there wasn’t any AC or a fan available The recieptionist who checked me if was exceptional (around 7pm on Saturday 9th August) Disappointed that the swimming pool etc closed early on a Saturday, the only night I stayed Thank-you
Stayed 1 night in Aug 2025

10/10 Excellent

Amjad

Stayed 2 nights in Aug 2025

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spa luxury hotel

The pool was a great touch to our holiday, but the jacuzzi spa pool was too enclosed & had a really strong smell of chlorine which stung peoples eyes! The breakfast was expensive for what we got & a little cold, but we did go a little late!
Stayed 2 nights in Jul 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Scarborough

Although a little dated the rooms were very spacious and well kept. The food was very good and internet access also good. Parking was awkward maybe due to the season. The Spa facilities were also very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely views of the sea

The hotel is in a wonderful location and has wonderful views. It’s very clean and all the staff are very friendly and professional.
Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Facilities were very tired, room was very warm, carpet needs to be replaced. Pool hours are limited for children. Arrived at 6pm and was told children hours were over. Not family friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Sylvana

Disliked: Property conditions & facilities, room comfort

Disappointing

Very disappointed for the amount paid. Dated and tired rooms. No real toiletries, teatray skimpy, breakfast average at best. Would be reluctant to return.
Stayed 2 nights in Jul 2025

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Crown Hotel Scarborough - Superior Twin Room

This was easily one of the most disappointing hotel stays I’ve ever experienced — a far cry from the 4* experience advertised. The hotel is outdated and clearly hasn’t been renovated in years. The online photos are incredibly misleading, showing fresh, modern rooms that look nothing like what we were given. Our “superior” twin room looked tired and worn. It had food remnants by the bed, suggesting it hadn’t been properly cleaned, and it appeared someone had been sitting on the bed when we arrived. The room had been set up as a double despite us booking a twin — we had to request housekeeping to separate the beds after check-in. The bathroom was just as poor: the shower controls were literally hanging off the wall, exposing internal piping, which felt unsafe and unkempt. We also visited the on-site spa, which was advertised as a “serenity retreat.” In reality, it felt more like a dated community leisure centre. The pool was cold, the hot tub barely warm, the steam room wasn’t steaming, and the sauna didn’t reach a proper temperature. Treatments were disappointing too. Breakfast the next morning was frankly appalling. The hot food was rubbery & the “fresh” fruit clearly tinned. We were originally going to dine in the hotel the night before — thank goodness we didn’t. Even our taxi driver warned us not to eat there and confirmed the hotel has significantly declined since COVID. Definitely wouldn’t stay here again or recommend. It might have been #1 before but not now!
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

All the staff were friendly and helpful. Location great for getting to the town centre. The spa facilities excellent.
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like so many hotels in British resorts, it suffers from having been there a long time. However the staff and location more than make up for that. From queries before check in and throughout our stay all the staff, whatever position they held, were exceptional.Beds were super comfortable. Always lot water. Food was fine. So easy to get down to the spa or into town
Stayed 3 nights in Jul 2025

6/10 Okay

Gary

Travelled with group
Disliked: Staff & service
We have stayed here a few years ago, so booked a return visit with no doubts. However, when checking in there was no record of us paying for breakfast, so had to prove what I booked our room with breakfast included. The spa, was ok, but seems to have lost some of its appeal. ( conversation in sauna between 2 local members discussing manufacturing drugs etc) Bar service was very slow and understaffed, we returned from an event which many other guests had been. ,but only 1 guy on the bar . The breakfast experience was a big disappointment. No fresh coffee, only a machine. The breakfast buffet arrived from kitchen on a trolley, but no food was covered. We paid over £200 for our room and feel very let down, I will not return .
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Amenities
Excellent service room excellent food excellent friendly staff
Stayed 2 nights in Jul 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Overall good

Good stay Staff friendly but very slow check in
Stayed 1 night in Jun 2025

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities

A tired hotel

Rooms available but we were not allowed access till 3 which was difficult because we had travelled a long journey and had to change to meet friends for lunch. Breakfast was not 4 star. Tinned fruit and plastic pots of jam are way below standard. Room was much too hot even with windows open. Choice of beer in bar poor
Stayed 2 nights in Jul 2025

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