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Crown Spa Hotel Scarborough by Compass Hospitality

4.0 star property

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Photo gallery for Crown Spa Hotel Scarborough by Compass Hospitality

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Daily English breakfast (GBP 14.95 per person)
Deluxe Double or Twin Room, Sea View | Living area | Flat-screen TV
Indoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
The Esplanade, Scarborough, England, YO11 2AG
  • Place, South Bay Beach
    ‪1 min walk‬
  • Place, Scarborough Spa
    ‪3 min walk‬
  • Place, North Bay Beach
    ‪18 min walk‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

8.0 out of 10
Very good
(47 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Sea View

7.4 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Sea View

7.6 out of 10
Good
(4 reviews)
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Beach view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double or Twin Room, Annex Building

Family Double or Twin Room, Annex Building | In-room safe, desk, iron/ironing board, free WiFi

Family Double or Twin Room, Annex Building

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Sea View

7.6 out of 10
Good
(13 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

7.6 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

Crown Spa Hotel Scarborough by Compass Hospitality

On beach with indoor pool, near Scarborough Open Air Theatre
Spend the day relaxing on the beach or pampering yourself at Crown Spa Hotel Scarborough by Compass Hospitality's full-service spa.
Crown Spa Hotel Scarborough by Compass Hospitality offers 115 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crown Spa. Services include facials, body wraps, body scrubs and body treatments. Guests under 16 years old are not allowed in the spa.
Our customers tell us they can't get enough of Crown Spa Hotel Scarborough by Compass Hospitality's great location. During your stay, you're just a quick walk from Rotunda Museum. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, body treatments or body wraps at Crown Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Scarborough Open Air Theatre and 9 minutes from North York Moors National Park
Crown Spa Hotel Scarborough by Compass Hospitality offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. A fitness centre, a sauna, and spa services are also featured at the business-friendly Crown Spa Hotel Scarborough by Compass Hospitality. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Scarborough hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
Taste Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 5 per day)
  • Street parking available
  • Parking on site (GBP 15 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 1845
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 1 cat and 1 dog reside at this property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 9.95 for children
  • Self-parking fee: GBP 15 per night
  • Nearby parking fee: GBP 5 per day (1 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests should know that 1 cat and 1 dog live at this property.
This property has a strict no-smoking policy. Violators will be subject to penalties of GBP 250.
Property Registration Number 05857284
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Spa
Crown Spa
Crown Spa Hotel Scarborough by Compass Hospitality Hotel
Crown Spa Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
The Crown Hotel Scarborough
Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

Crown Spa Hotel Scarborough by Compass Hospitality Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Sarah

Liked: Cleanliness, room comfort
Mediocre stay. Check in staff good but why make everyone sit in the lounge until 3pm to collect keys? Lack of choice at the bar (2 white wines). Beautiful room but no need for the multi coloured LED lighting, made it feel like an Indian restaurant. External decoration needed. Some staff attentive, others more interested in singing along to the loud rap music played in the lounge!
Stayed 1 night in Oct 2025

6/10 Okay

James

Stayed 1 night in Oct 2025

10/10 Excellent

Theodoros

Stayed 2 nights in Sep 2025

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities
We had a lovely large room with a sea view. The location and views are wonderful. We have visted this hotel several times over many years and were sad to see the deterioration in the dining areas. We paid for breakfast for 2 days but cut our losses and went elsewhere the 2nd day. The breakfast area is like a service station cafe. This is not 4 star. Luke warm buffet food, tea in a mug from a machine and a horrible room. Dining in the evening we had a reasonable meal but no sauvignon blanc and we were told the only option had been chardonnay for some time due to supplier failure. Sad to see the decline in a wonderful hotel. We hope some investment and refurbishment is upcoming. On a positive the staff could not have been more friendly and helpful.
Stayed 2 nights in Oct 2025

6/10 Okay

Stephen

Old building but still grand. Nice and quiet, good nights sleep. Convenient for the centre of scarbrough. Pleasant staff.
Stayed 2 nights in Oct 2025

6/10 Okay

Yin Fong Winnie

Travelled with partner
Liked: Staff & service
Seaview perfect. Tv is a bit small. Bedding in the room and settings are old fashioned. Staff are helpful. Never try the spa, seemed like small and strong bleach smell.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Efficient and friendly check in. Staff very courteous and helpful. Our room was a little tired and old fashioned but clean and comfortable. Bathroom facilities very good. Breakfast buffet food was not particularly hot. I suspect the food server heater was inadequate. Evening meal was excellent, again lovely staff and very reasonable prices. The pool and spa is really superb and well worth using. It's the biggest jacuzzi we've ever seen! Overall a very pleasurable stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catriona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good walk uphill back to the hotel
Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Didnt stay was that bad
Stayed 1 night in Oct 2025

8/10 Good

Lorna

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness

Ok

Was a decent hotel. Lack of toilet paper in public toilets and definitely needs some attention to rooms. Taps were a bit dodgy and drains blocked. Room service not so good. Reception staff were outstanding though; super friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Near to amenities and had lovely views. Bed very comfortable
Stayed 2 nights in Oct 2025

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good but one or two minor issues that the quality B&B's in Scarborough do better than this 4 star. Such as quality of breakfast service table service, not buffet and bottled sauces and not sachets difficult or impossible to open & biscuits in room. Rainfall shower with no separate hand shower over bath not suitable with inadequate water pressure to wash off soap. Window in room not able to fully close so wind noise substantial at times. Pre checkin on line not recommended as details need to be clarified as information sent by e-mail incorrect (Experian purported to be problem).
Stayed 2 nights in Oct 2025

4/10 Poor

S.

Liked: Cleanliness
Disliked: Property conditions & facilities
The only 4-star thing about the hotel is the view, and that is spoiled by the dirty windows. I had booked a sea view room which was marred by the dirty windows. The tea/ coffee maker in each room is a kettle and packs of instant coffee and a few tea bags with the tiny biscuits. This all smacks of meanness rather than 4*. I remember when each room had a cafetiere and ground coffee packs and Yorkshire biscuits. You would get a better selection in a half decent B&B. The room was clean and a reasonable size but a bit worn. It’s such a pity they don’t get the windows cleaned outside. My bathroom bin wasn’t emptied after the first night. My mugs were not cleaned properly, twice (I had complained at reception both times) Biscuits weren’t replaced. No proper chef on for my first night so it was just a bar menu. Water glasses were the school glasses type and black pepper was in a pot, and I don’t think they knew what a pepper grinder was (is this 4* dining???) I was charged for a meal I hadn’t had at check out (it was sorted but not good enough). I tried to run a bath one night and the water was luke-warm. I asked for it to be sorted and the shower was nearly scalding the next morning. I was told at reception there was an option of a buffet breakfast – there wasn’t! It’s a pity it is so corporate and nothing is included in the décor or amenities that are local. The staff were a mix of absolutely lovely and helpful and completely useless. All in all, a disappointment and not 4 star
Beautiful sunrise from my window
4 star view almost, pity about the dirty window
Stayed 3 nights in Sep 2025

10/10 Excellent

Charlotte

Stayed 1 night in Oct 2025

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is clean staff are friendly breakfast was good room had a few issues lights were flashing in bathroom heated towel rail didnt always work safe didnt work shower was hot or hot couldn't ajust it properly in entrance would be nice to have a water drinks free as in other hotels near by cumfy bed and pillows
Stayed 3 nights in Sep 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt have a sea view nor did we use the spa.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sheila

Business traveller
Liked: Staff & service, room comfort
Good location . Very friendly & helpful staff
Stayed 1 night in Sep 2025

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is in a lovely position. Staff were friendly and helpful.
Stayed 3 nights in Sep 2025

6/10 Okay

Ryan

Staff really friendly and helpful. Room supposed to be superior I’d hate to see basic! Very tired decor, nothing like images on website, burns on carpet, very creaky floors and shower floor felt like a sponge. Good location if you like walking up steep hills from town or double build from front!
Stayed 2 nights in Sep 2025

6/10 Okay

Harry

Disliked: Cleanliness, property conditions & facilities
Hot water sporadic for 2 days.
Stayed 2 nights in Sep 2025

2/10 Terrible

Gillian

Stayed 7 nights in Sep 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was poor. WIndows dirty pillow cases put on inside out mirror smeared toiletries cannister broken, bed had hole in it and looked as though a dog had pulled it, black marks all over the wall. We were only given one key for room despite being 2 of us.. Eventually we got 2 keys but you would have thought we had asked for the earth.The hotel was not worth what we paid for it.and is probably 1 srar at most and not the advertised 4 stars
Stayed 3 nights in Sep 2025

8/10 Good

malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Overall our stay was good . Our only problem was having paid £50 hotel credit it took 5 visits to reception to having credit open on your system . Would suggest more milk and better quality biscuits other than that stay was good and would currently visit again
Stayed 2 nights in Sep 2025