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Crown Spa Hotel Scarborough by Compass Hospitality

4.0 star property

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Photo gallery for Crown Spa Hotel Scarborough by Compass Hospitality

Exterior
Indoor pool
Deluxe Double or Twin Room, Sea View | Living area | Flat-screen TV
Gym
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
The Esplanade, Scarborough, England, YO11 2AG
  • Place, South Bay Beach
    ‪1 min walk‬
  • Place, Scarborough Spa
    ‪3 min walk‬
  • Place, Scarborough Open Air Theatre
    ‪3 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

8.0 out of 10
Very good
(45 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Sea View

7.4 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room, Sea View

7.6 out of 10
Good
(4 reviews)
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Beach view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double or Twin Room, Annex Building

Family Double or Twin Room, Annex Building | In-room safe, desk, iron/ironing board, free WiFi

Family Double or Twin Room, Annex Building

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Sea View

8.0 out of 10
Very good
(12 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

7.6 out of 10
Good
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

Crown Spa Hotel Scarborough by Compass Hospitality

Beach hotel with full-service spa and fitness centre
Spend the day relaxing on the beach or pampering yourself at Crown Spa Hotel Scarborough by Compass Hospitality's full-service spa.
Crown Spa Hotel Scarborough by Compass Hospitality offers 115 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Crown Spa. Services include facials, body wraps, body scrubs and body treatments. Guests under 16 years old are not allowed in the spa.
Our customers tell us they can't get enough of Crown Spa Hotel Scarborough by Compass Hospitality's great location. During your stay, you're just a quick walk from Spa Cliff Lift. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body wraps, body scrubs or body treatments at Crown Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute drive from Scarborough Open Air Theatre and 8 minutes from North Bay Beach
Crown Spa Hotel Scarborough by Compass Hospitality offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 7 meeting rooms available. A fitness centre, a sauna, and spa services are also featured at the business-friendly Crown Spa Hotel Scarborough by Compass Hospitality. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Scarborough hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
Taste Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 5 per day)
  • Street parking available
  • Parking on site (GBP 15 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Barbecue grill
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 1845
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests should be aware that 1 cat and 1 dog reside at this property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 9.95 for children
  • Self-parking fee: GBP 15 per night
  • Nearby parking fee: GBP 5 per day (1 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests should know that 1 cat and 1 dog live at this property.
This property has a strict no-smoking policy. Violators will be subject to penalties of GBP 250.
Property Registration Number 05857284
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crown Hotel Spa
Crown Spa
Crown Spa Hotel Scarborough by Compass Hospitality Hotel
Crown Spa Hotel Scarborough
Crown Spa Scarborough
Scarborough Hotel Crown
The Crown Hotel Scarborough
Crown Spa Hotel Scarborough by Compass Hospitality Scarborough

Crown Spa Hotel Scarborough by Compass Hospitality Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 408 out of 1005 reviews
Rating 8 - Good. 289 out of 1005 reviews
Rating 6 - Okay. 179 out of 1005 reviews
Rating 4 - Poor. 86 out of 1005 reviews
Rating 2 - Terrible. 43 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely views of the sea

The hotel is in a wonderful location and has wonderful views. It’s very clean and all the staff are very friendly and professional.
Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Facilities were very tired, room was very warm, carpet needs to be replaced. Pool hours are limited for children. Arrived at 6pm and was told children hours were over. Not family friendly.
Stayed 1 night in Jul 2025

6/10 Okay

Sylvana

Disliked: Property conditions & facilities, room comfort

Disappointing

Very disappointed for the amount paid. Dated and tired rooms. No real toiletries, teatray skimpy, breakfast average at best. Would be reluctant to return.
Stayed 2 nights in Jul 2025

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Crown Hotel Scarborough - Superior Twin Room

This was easily one of the most disappointing hotel stays I’ve ever experienced — a far cry from the 4* experience advertised. The hotel is outdated and clearly hasn’t been renovated in years. The online photos are incredibly misleading, showing fresh, modern rooms that look nothing like what we were given. Our “superior” twin room looked tired and worn. It had food remnants by the bed, suggesting it hadn’t been properly cleaned, and it appeared someone had been sitting on the bed when we arrived. The room had been set up as a double despite us booking a twin — we had to request housekeeping to separate the beds after check-in. The bathroom was just as poor: the shower controls were literally hanging off the wall, exposing internal piping, which felt unsafe and unkempt. We also visited the on-site spa, which was advertised as a “serenity retreat.” In reality, it felt more like a dated community leisure centre. The pool was cold, the hot tub barely warm, the steam room wasn’t steaming, and the sauna didn’t reach a proper temperature. Treatments were disappointing too. Breakfast the next morning was frankly appalling. The hot food was rubbery & the “fresh” fruit clearly tinned. We were originally going to dine in the hotel the night before — thank goodness we didn’t. Even our taxi driver warned us not to eat there and confirmed the hotel has significantly declined since COVID. Definitely wouldn’t stay here again or recommend. It might have been #1 before but not now!
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

All the staff were friendly and helpful. Location great for getting to the town centre. The spa facilities excellent.
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like so many hotels in British resorts, it suffers from having been there a long time. However the staff and location more than make up for that. From queries before check in and throughout our stay all the staff, whatever position they held, were exceptional.Beds were super comfortable. Always lot water. Food was fine. So easy to get down to the spa or into town
Stayed 3 nights in Jul 2025

6/10 Okay

Gary

Travelled with group
Disliked: Staff & service
We have stayed here a few years ago, so booked a return visit with no doubts. However, when checking in there was no record of us paying for breakfast, so had to prove what I booked our room with breakfast included. The spa, was ok, but seems to have lost some of its appeal. ( conversation in sauna between 2 local members discussing manufacturing drugs etc) Bar service was very slow and understaffed, we returned from an event which many other guests had been. ,but only 1 guy on the bar . The breakfast experience was a big disappointment. No fresh coffee, only a machine. The breakfast buffet arrived from kitchen on a trolley, but no food was covered. We paid over £200 for our room and feel very let down, I will not return .
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Amenities
Excellent service room excellent food excellent friendly staff
Stayed 2 nights in Jul 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Overall good

Good stay Staff friendly but very slow check in
Stayed 1 night in Jun 2025

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities

A tired hotel

Rooms available but we were not allowed access till 3 which was difficult because we had travelled a long journey and had to change to meet friends for lunch. Breakfast was not 4 star. Tinned fruit and plastic pots of jam are way below standard. Room was much too hot even with windows open. Choice of beer in bar poor
Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

8/10 Good

Christine

Lovely overnight stay
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Keeley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very expensive fo a room for 3 adults which had a small extra bed in, not enough towels or hot drink facilities etc. for 3 adults. Took a deposit from my account which I am still waiting to be refunded 5 days on. A dated hotel, not worth £200 (not including breakfast).
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic sea views and wonderful large room.
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A very pleasant experience. We would recommend staying at the Crown Spa Hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short say mcfly

Fablous everything
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Views and Decent Parking

The hotel is in a perfect location and we managed to get parking close by. Parking was £2.50 for 2 days so considered that a good deal. The hotel is a little tired but comfortable and the pool was lovely. The ice room was amazing but a little disappointed the sauna was closed on the day we went.
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Colin, Highbridge

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I liked the Spa & Gym, the jewel in the crown, ruined by being told that we get towels provided, but not of the same size as those in the rooms (they weren't huge). 1 of 2 lifts were out of order over our 4 night stay.. With a 4 star hotel we expected air conditioning in the rooms, but none. There was air con in the restaurant, so out of the furnace into the very cold dinning room! The room was adequate, not 4 star special. We requested and certainly paid for a sea view room, which was ruined because the outside of the window was filthy ( it could easily have be cleaned safely from inside the room. Poor management. 2nd day breakfast I was appalled that we were sat at a table eating our breakfast but were surrounded by tables that hadn't been cleared. Made worse because on the other side of the room there was a waitress laying up tables where no one else was about. I was getting coffee from the machine when a women guest said to me " I wouldn't do that the coffee is bloody awful from those machines" I tried it she was right, I drank water for the rest of my stay Poor management, no management, 4 star hotel, you must be joking. We had dinner the 1st night, chicken supreme, was lumps of dry chicken pieces dumped on a vegetable risotto (I expected the risotto) but no finesse. We eat elsewhere after that. Very disappointing I paid 4 star price at over £200 per night, worth £50 at best.
Stayed 4 nights in Jun 2025

8/10 Good

Evelyn, Annan

Liked: Cleanliness
Stayed 2 nights in Jul 2025

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Flights

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kristianstad airport