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Hotel Infanta Isabel

3.0 star property

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Photo gallery for Hotel Infanta Isabel

Superior Room, City View | In-room safe, desk, soundproofing, free WiFi
Terrace/patio
Reception
Lobby sitting area
Daily buffet breakfast (EUR 10.50 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Plaza Mayor, 12, Segovia, Segovia, 40001
  • Place, Segovia Cathedral
    ‪1 min walk‬
  • Place, Alcazar of Segovia
    ‪8 min walk‬
  • Place, Segovia Aqueduct
    ‪8 min walk‬

Room options

View all photos for Superior Room, City View

Superior Room, City View | In-room safe, desk, soundproofing, free WiFi

Superior Room, City View

10.0 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room (Deluxe)

Superior Double Room (Deluxe) | Deep-soaking bathtub

Superior Double Room (Deluxe)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, free WiFi

Standard Room

8.6 out of 10
Excellent
(39 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, free WiFi

Family Room

10.0 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Double Room, City View

Double Room, City View | In-room safe, desk, soundproofing, free WiFi

Double Room, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, soundproofing, free WiFi

Triple Room

9.6 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | In-room safe, desk, soundproofing, free WiFi

Standard Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

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includes taxes & fees
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About this property

Hotel Infanta Isabel

Hotel in Segovia with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library and express check-in are on-site.
Hotel Infanta Isabel offers 40 air-conditioned accommodations, with a safe. This Segovia hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Infanta Isabel's great location. During your stay, you're just a quick walk from Plaza Mayor. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Steps from Plaza Mayor and Juan Bravo Theater
  • Airport shuttle service available for a fee
As a guest of Hotel Infanta Isabel, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Infanta Isabel also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 3-star Segovia hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 16 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 10.50 per person

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • No lift

More

  • 5 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property's valet parking is available from 8 AM-11 PM and is available on a first-come, first-served basis. Reservations for valet parking are available.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.50 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way)
  • Nearby parking fee: EUR 16 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Infanta Isabel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Infanta Isabel
Sercotel Infanta Isabel
Sercotel Infanta Isabel Hotel
Sercotel Infanta Isabel Hotel Segovia
Sercotel Infanta Isabel Segovia
Hotel Sercotel Infanta Isabel Segovia
Hotel Sercotel Infanta Isabel
Hotel Infanta Isabel Segovia
Infanta Isabel Segovia
Hotel Infanta Isabel Hotel
Hotel Infanta Isabel Segovia
Hotel Infanta Isabel Hotel Segovia

Hotel Infanta Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Evry, HIALEAH

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
While I do appreciate the courteous service at check-in and during breakfast, the rest of my experience was extremely disappointing. There was a failure in the cold water supply line, which I was informed originated from a city-wide issue. However, this situation made it impossible to use the bathroom at all—neither for showering nor for any basic hygiene needs—from the night of my arrival until at least 9:30 a.m. the next morning. I understand that technical issues can happen unexpectedly and may be out of your direct control. However, this does not absolve the hotel of responsibility. At no point was a formal apology offered, and no alternatives or gestures of consideration were provided. Upon checkout, there was no inquiry about how my stay was or any expression of empathy regarding the incident. What I experienced falls far below the standards of hospitality I expected when booking with your hotel. I paid for a habitable room and a minimum level of service, which was clearly not delivered.
Stayed 1 night in Jul 2025

10/10 Excellent

Fabian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Highly recommended!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and beautiful rooms. The hotel is in Plaza Mayor oposite the cathedral so stepping out in the morning you are walking out on a stunning vista. The staff were really attentive and helpful. Would absolutely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Valet parking on arrival and the room and staff were wonderful! Fantastic central location and walking distance to the sites in the area! Wonderful stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Amenities, property conditions & facilities
El hotel estuvo muy cómodo para mi familia de 4 personas, nos dieron un “early check in “ todo muy limpio y organizado. Muy buena hubicacion al frente de la catedral y con distancias caminables a todo lugar. Altamente recomendado
Stayed 1 night in Jun 2025

10/10 Excellent

Yohandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

arsenio

Center of the town
Stayed 1 night in Jun 2025

10/10 Excellent

Lily, Houston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! We were on the 4th floor, right in front of the main plaza in Segovis. Couldn't have asked for a better view. It was magnificent. Staff wonderful and great breakfast. Will be back.
Stayed 1 night in Jun 2025

8/10 Good

GEORGETA

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Great location and service. Spacious accommodations.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yoonseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

WALTER, Weston

Basico
Stayed 1 night in Jun 2025

10/10 Excellent

ma cristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great location
Stayed 1 night in Jun 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Segovia is beautiful! I’ve visited several times and always wanted to stay in this hotel as it is in such a vibrant area but away from the large number of tourists around the aquaduct.
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of plaza
Stayed 1 night in Jun 2025

8/10 Good

Mike

Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Stayed 1 night in Jun 2025

10/10 Excellent

jin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, on the center of the town.
Stayed 2 nights in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in May 2025

10/10 Excellent

Juan Carlos

Stayed 1 night in May 2025

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Very nice staff Nice rooms Will come back
Stayed 1 night in May 2025

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 1 night in May 2025

6/10 Okay

Amanda, WASHIN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Small, comfortable and spacious room and conveniently located. Hotel is outdated. Be ready for a tiny elevator (2 people at the time or 1 person with 1 big suitcase and 1 carry on max). Thin walls and extremely narrow hallways (1 person wide).
Stayed 3 nights in May 2025