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The Gould Hotel

3.5 star property

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Photo gallery for The Gould Hotel

Front of property – evening/night
Lounge
Interior entrance
1 bedroom, premium bedding, pillow-top beds, in-room safe
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
108 Falls Street, Seneca Falls, NY, 13148
  • Place, Women's Rights National Historical Park
    ‪2 min walk‬
  • Place, National Women's Hall of Fame
    ‪2 min walk‬
  • Place, It's A Wonderful Life Museum
    ‪3 min walk‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed

8.8 out of 10
Excellent
(31 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Large Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Large Room, 2 Double Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Gould Hotel

Hotel in Seneca Falls with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
The Gould Hotel offers 48 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with digital channels and first-run films.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The Gould Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from National Women's Hall of Fame. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from National Women's Hall of Fame and Seneca Museum of Waterways and Industry
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. The business-friendly The Gould Hotel also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Seneca Falls hotel is smoke free.

The Gould Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gould Hotel Seneca Falls
Gould Hotel
Gould Seneca Falls
The Gould Hotel Hotel
The Gould Hotel Seneca Falls
The Gould Hotel Hotel Seneca Falls

The Gould Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1013 reviews
Rating 8 - Good. 265 out of 1013 reviews
Rating 6 - Okay. 91 out of 1013 reviews
Rating 4 - Poor. 33 out of 1013 reviews
Rating 2 - Terrible. 29 out of 1013 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Stayed 2 nights in Aug 2025

2/10 Terrible

Sharon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location, but that's the only good thing about it. The desk is often unmanned, the lobby and corridors have a strange odor, and nothing could be done to change the temperature in our room (it was freezing). The breakfast was inadequate. The restaurant is never open and their is no live music, although both are advertised on their website. There was a gas leak that caused the hotel to be evacuated while the fire department and gas company responded. Upon reentry, the odor of gas was overwhelming, in the lobby, the corridors and our room. We were told we would be refunded if we chose to check out at that time. The owner refused to follow through with the refund, and the manager quit. AVOID THIS PROPERTY!!
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely older hotel in a great location. I didn't love the remodel (a bit cheap and the modern art does not fit with the history of the property). The tv was impossible to watch due to difficulty figuring out the channels / remote. The hotel is clean and the staff is friendly. Breakfast, not so great.
Stayed 2 nights in Aug 2025

6/10 Okay

Barbara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel is right across the street from the Women's Rights National Historical Park, on the main shopping and dining street of Seneca Falls. The hotel is very clean and well maintained but it is old. Our room was small. It felt like a historical property. No dressers except for 2 drawers hidden in the closet. Breakfast was included but unimpressive. Very low budget operation. Instant oatmeal. Cream cheese was a brick that everyone shared with a common knife. One guest was blowing his nose nearby. This is unacceptable. No orange juice. Milk poured from a common pitcher, very slowly. One person at the front desk who seemed to be doing double duty in the dining room and kitchen, leaving the front desk unattended periodically. They ran out of cups and it took awhile to replace them. The bed was very good. The bathroom was very clean but no counter space to put your toiletries on. There is a pizza restaurant next door and others nearby. Overall, I would have moved on to our next destination that night if I were to plan this trip again.
Stayed 1 night in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Willem, Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in center of town with shops and restaurants at walking distance. As a consequence, there’s quite a bit of street noise. Eat plugs drown it out. Rooms and beds are comfortable. Friendly staff. Good value for money.
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant surprise

The hotel is old but very clean, efficient, and welcoming. The queen bed room wasn't available so we were upgraded to a suite at no extra charge. The only shortcoming was the breakfast. All available was cold cereal and coffee.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lorelei

Liked: Property conditions & facilities

Loved the stay

This “out of the past” hotel has kept its old time charm with wonderful updates. The staff was very helpful and friendly. In a historic area with old world charm. Many restaurants in the area. Would definitely stay again if in the area.
Stayed 1 night in Aug 2025

2/10 Terrible

Prudence

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Ioannis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room's bathroom was with mold on the tiles, the room never fixed by room service until 6pm after that i put "dont disturb" on the door. The breakfast was very poor and at 9 am most of the items was finished and never replaced.
Stayed 2 nights in Aug 2025

8/10 Good

Sabeeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was good. Not as premium as the reviews made it out. But overall good experience.
Stayed 1 night in Aug 2025

6/10 Okay

Kelly

Travelled with partner
Disliked: Amenities, property conditions & facilities
We booked this hotel based on amenities. When we arrived, we were disappointed to find the restaurant and pub closed due to new management. The staff was polite, but there seemed to be one staff member on duty at a time. At times, there was no one at the front desk. The room was clean. We stayed for three nights and had to request a room refresh which was basically just fresh towels. The bed was okay, but outside noise came easily through the old windows. We were kept awake by the beeping sound of the walk/don't walk signal and traffic. The location is a +. We paid in full through Expedia, and the hotel charged my card for the stay as well. I am still trying to get that resolved. I would not recommend this hotel under current circumstances.
Stayed 3 nights in Aug 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value, clean and comfortable

clean, roomy, budget friendly good value. Our new go-to place when we visit FLX.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable beds....great location!
Stayed 1 night in Aug 2025

10/10 Excellent

Hugh

Stayed 1 night in Aug 2025

10/10 Excellent

Millicent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute boutique hotel

Great little boutique hotel in Seneca Falls. Cute comfortable clean rooms. Would have loved a better breakfast but it was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Shealyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ceteral spot in the middle of senneca falls! Hotel was clean and staff was friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this quaint little hotel! Very clean, comfortable bed, quality beddong and towels. Front desk guy was super helpful with suggesting stuff to do in the area. Only downfall, no mini fridge in the room. We will definitely be back! Thanks!
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheers for not being far from the rock show DeLago

Yeah it was alright. Not much of a breakfast option though. However not to far from the del Lago casino and resort to see The Struts perform. Excellent bar restaurant around the block on falls street called the red brick pub kitchen and cocktails. Food was phenomenal!
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

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