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Aerotel Kuala Lumpur

3.0 star property

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Photo gallery for Aerotel Kuala Lumpur

Front of property
Restaurant
Premium bedding, desk, free WiFi
Hallway
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
Kuala Lumpur International Airport 2, Level 2M, Gateway, Sepang, Selangor, 64000
  • Place, Sultan Abdul Samad Mosque
    ‪6 min drive‬
  • Place, Mitsui Outlet Park Klia Sepang
    ‪7 min drive‬
  • Place, KLIA Jungle Boardwalk
    ‪10 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪6 min drive‬

Room options

View all photos for Solo Plus Room - 12 Hours

Premium bedding, desk, free WiFi

Solo Plus Room - 12 Hours

  • Sleeps 1
  • Free Wi-Fi

View all photos for Double Plus Twin [Nightly]

Premium bedding, desk, free WiFi

Double Plus Twin [Nightly]

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Solo [12 Hours, Room Only]

Premium bedding, desk, free WiFi

Solo [12 Hours, Room Only]

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Solo [Nightly]

Premium bedding, desk, free WiFi

Solo [Nightly]

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room - 12 Hours

Premium bedding, desk, free WiFi

Family Room - 12 Hours

  • Sleeps 4
  • Free Wi-Fi

View all photos for Solo Room (Shared Bathroom) - 12 Hours

Premium bedding, desk, free WiFi

Solo Room (Shared Bathroom) - 12 Hours

  • Sleeps 1
  • Free Wi-Fi

View all photos for Family [12 Hours, Room Only]

Premium bedding, desk, free WiFi

Family [12 Hours, Room Only]

  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family [Nightly]

Premium bedding, desk, free WiFi

Family [Nightly]

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Solo Plus [12 Hours, Room Only]

Premium bedding, desk, free WiFi

Solo Plus [12 Hours, Room Only]

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Solo Plus [Nightly]

Premium bedding, desk, free WiFi

Solo Plus [Nightly]

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Plus Twin [12 Hours, Room Only]

Premium bedding, desk, free WiFi

Double Plus Twin [12 Hours, Room Only]

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Plus Queen [Nightly]

Premium bedding, desk, free WiFi

Double Plus Queen [Nightly]

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Plus Queen [12 Hours, Room Only]

Premium bedding, desk, free WiFi

Double Plus Queen [12 Hours, Room Only]

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Solo Room(6 hours, Room Only) (Day Use Between 9.00 AM to 6.00 PM)

Solo Room(6 hours, Room Only) (Day Use Between 9.00 AM to 6.00 PM) | Premium bedding, desk, free WiFi

Solo Room(6 hours, Room Only) (Day Use Between 9.00 AM to 6.00 PM)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Solo Plus Room(6 hours, Room Only) (Day Use Between 9.00 AM to 6.00 PM)

Solo Plus Room(6 hours, Room Only) (Day Use Between 9.00 AM to 6.00 PM) | Premium bedding, desk, free WiFi

Solo Plus Room(6 hours, Room Only) (Day Use Between 9.00 AM to 6.00 PM)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Plus Queen (6 Hours, Room Only) (Day Use Between 9.00AM to 6.00PM)

Double Plus Queen (6 Hours, Room Only) (Day Use Between 9.00AM to 6.00PM) | Premium bedding, desk, free WiFi

Double Plus Queen (6 Hours, Room Only) (Day Use Between 9.00AM to 6.00PM)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Plus Twin (6 Hours, Room Only) (Day Use Between 9.00AM to 6.00PM)

Premium bedding, desk, free WiFi

Double Plus Twin (6 Hours, Room Only) (Day Use Between 9.00AM to 6.00PM)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (6 Hours, Room Only) (Day Use Between 9.00AM to 6.00PM)

Family Room (6 Hours, Room Only) (Day Use Between 9.00AM to 6.00PM) | Premium bedding, desk, free WiFi

Family Room (6 Hours, Room Only) (Day Use Between 9.00AM to 6.00PM)

  • Sleeps 6
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Aerotel Kuala Lumpur

Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
Aerotel Kuala Lumpur offers 78 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Aerotel Kuala Lumpur. During your stay, you'll be connected to a shopping centre and close to KLIA Jungle Boardwalk. Enjoy features like a restaurant, a bar and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include free newspapers in reception and coffee/tea in a common area
  • 7 minutes by car from Sultan Abdul Samad Mosque and 10 minutes from Mitsui Outlet Park Klia Sepang
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Aerotel Kuala Lumpur also features coffee/tea in common area, complimentary newspapers in the lobby, and express check-out.

This 3-star Sepang hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Aerotel Kuala Lumpur has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: MYR 32 for adults and MYR 32 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aerotel Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MYR 32 for adults and from MYR 32 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Aerotel Kuala Lumpur Airport Hotel gateway@klia2 Sepang
Aerotel Kuala Lumpur Airport Hotel gateway@klia2
Aerotel Kuala Lumpur Airport gateway@klia2 Sepang
Aerotel Kuala Lumpur Airport gateway@klia2
Aerotel Kuala Lumpur gatewayk
Aerotel Kuala Lumpur Hotel
Aerotel Kuala Lumpur Sepang
Aerotel Kuala Lumpur Hotel Sepang
Aerotel Kuala Lumpur (Airport Hotel) gateway@klia2

Aerotel Kuala Lumpur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 267 out of 645 reviews
Rating 8 - Good. 204 out of 645 reviews
Rating 6 - Okay. 95 out of 645 reviews
Rating 4 - Poor. 38 out of 645 reviews
Rating 2 - Terrible. 41 out of 645 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Clean rooms great location for flight next morning
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ahmad Fadhil

Liked: Cleanliness
Excellent room for it's price
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joon Fui

Liked: Cleanliness, amenities, property conditions & facilities
Great location!!! Clean room with great amenities. Walking distance to all eateries and a market.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aimi

Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin and checkout
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom, great location and a comfortable stay with next day early morning
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From main KLIA term 1 you must go to level 1 and take the free shuttle to term 2, then go to level 2m where you will find the hotel. Very courteous staff, room was very clean and quiet.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ranju

Liked: Cleanliness, amenities, property conditions & facilities
Easy access to the airport, shopping and food area.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Laila Abou

Liked: Cleanliness, amenities, property conditions & facilities
The best staff ever! Every helpful
Stayed 1 night in Jan 2026
Verified

8/10 Good

Serina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to airport, part of the shopping mall. Plenty of restaurant options
Stayed 1 night in Aug 2025
Verified

8/10 Good

TONG HAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always like Aerotel coz it's right near Departures, so the convenience is priceless. But the room is a tad small & not all facilities are in good functioning order. Wish the price can be cheaper. But overall I stay there for the convenience.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jonathan

Liked: Amenities, property conditions & facilities
Great place to stay in terminal 2
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to rest while waiting for your next flight. Will stay again
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Eric

Liked: Staff & service, amenities, property conditions & facilities
Ili is the best front desk. She calmed me down when it’s my first time to use hostel. Always smile and professional.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Feng-Ying

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice and simple hotel, great for those looking to stay the night before a flight!
Stayed 1 night in Sep 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it’s located right on KLIA 2 airport.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stop over, very quite rooms
Stayed 1 night in Nov 2024
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel location, a bit pricey for a 12-hour increment stay. Beware you are buying accommodation for a 12-hr (or less) stay from the time you check-in.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for KLIA2 and close to KLIA Express.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Denise

Disliked: Cleanliness, amenities, property conditions & facilities
I canceled my room because my layover was more than 12 hours. I decided to stay outside from the airport. It’s very disappointed that your hotel did not accommodate my change and give me a refund. It is festival season and I’m sure you’re able to rent my room to someone else. I do not think you have satisfactory customer service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ru yu

Liked: Amenities, property conditions & facilities
Very comfortable transit hotel.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Truong

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a short stay at KLIA T2.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Perfect for quick stay in the airport. Not too noisy and very comfortable. Has everything we need
Stayed 1 night in Apr 2025
Verified

8/10 Good

Ambre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for an easy sleep if you have a long layover
Stayed 1 night in Apr 2025
Verified

8/10 Good

Celena

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities. Clean bathroom with shower. Shampoo, conditioner, body lotion, water bottles, AC, tea, coffee, water boiler, TV, clothes handers all provided. The front desk is able to refill your water bottle too. Rooms aren't too small. They just don't have windows. Great service. Smooth check-in
Stayed 1 night in Nov 2025