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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

A spacious hallway with a wooden reception desk, a flat-screen TV, and a view of the outdoors through large windows.
A reception area with a wooden reception desk, a mountain mural, and a large sliding glass door leading to a landscaped outdoor area.
A modern restaurant with a central island, seating area, and a wall with travel-themed murals.
A modern office with a desk, computer, and metal handrails.
A hotel room with two beds, a desk, a flat-screen TV, and a window.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Dolly Parton Statue
    ‪2 min drive‬
  • Place, Wilderness at the Smokies
    ‪2 min drive‬
  • Place, Soaky Mountain Waterpark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Accessible-1 King, Mobility Accessible, Bathtub, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Accessibility - 1 King, Bathtub, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a chair, a television, and a door.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(109 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A modern hotel room with a large bed, a bedside table, a nightstand, a window with a view, and a built-in heater.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(84 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a wardrobe, and a window with a view.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A compact hotel room with a bed, a built-in desk with a microwave, a heater, and a window with a view of buildings.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Roll In Shower, Working Desk, Microwave And Refrigerator, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

SureStay Plus Hotel by Best Western Sevierville

Coffee/tea in a common area, a seasonal outdoor pool and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include free breakfast and a vending machine. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
SureStay Plus Hotel by Best Western Sevierville's great location gets high marks from our customers. During your stay, you'll be within walking distance of Wilderness at the Smokies. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute drive from Wilderness at the Smokies and a few minutes from Soaky Mountain Waterpark
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Sevierville. Free self parking is available.

This Sevierville hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 22 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 574 out of 1179 reviews
Rating 8 - Good. 295 out of 1179 reviews
Rating 6 - Okay. 166 out of 1179 reviews
Rating 4 - Poor. 79 out of 1179 reviews
Rating 2 - Terrible. 65 out of 1179 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 21 nights in Feb 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and surprised at how great the stay was.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and the breakfast was good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great staff were very nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place when you need something simple. We stay here at least twice a year.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was as advertised great room for the price responsive staff felt safe
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Porsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location very clean property
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and for the price can’t beat it it was super close to everything and was so easy will be staying there again the very next time I visit
Stayed 3 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, bed was comfortable, staff was friendly, the noise level was low, breakfast was adequate. Just stayed one night as a stopping point on a road trip.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Rooms were clean, breakfast was good and the staff were all kind and courteous!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness
We enjoy our stay everytime we stay here.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Kandi

Liked: Cleanliness, staff & service, amenities
Friendly staff at a convenient location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was very friendly!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carol

The room was beautiful and the staff was very friendly and accommodating
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated. Bed was comfortable. Staff was friendly and professional. There was a great assortment for breakfast, eggs, sausage, waffles, toast, cereals. Parking was great, we had a truck with trailer.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, easy check-in, location was all amazing
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean breakfast was good good choices no bugs
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool wasn't open, but the staff and place was good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were close to our Venue and our room was very comfortable! The staff were great! We did not partake Of the breakfast but it smelled good! Only suggestion would be having charging ports on the desk and between the beds.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, fire alarm kept going off at 3 am though
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always super friendly and the hotel and rooms are very clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff and the continental breakfast was great
Stayed 1 night in Dec 2025

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