I rented this property on VRBO, and the property is managed by Vacasa. Therefore, I cannot reasonably believe that VRBO is completely responsible. However they are part of the problem. There are many reviews on this cabin that share my same sentiment. One would think the OWNER, Vacasa, and VRBO would take note. Upon arrival (we arrived an hour and a half after the check-in time, 4:00 pm) at 5:30 pm , we were happy to see that the cabin itself, is a beautifully built home. However, as we walked through the home and viewed closely and thoroughly for cleanliness, I was beyond disappointed. The floors were filthy and my sixteen month old daughter’s feet were filthy within the first thirty minutes. I also traveled with my ten year old, a five month old, my husband, and my mother-in-law. As far as cleanliness is concerned, the cabin was extremely dirty in the areas that count the most. The oven, microwave, bathrooms, bed mattresses, upper walls, were dust filled and filthy. There were no cleaning supplies (broom, dustpan, cleaning products)...Long story short, I called Vacasa and spokes to three different representatives. An hour and a half after the first call, an outsourced cleaning crew consisting of two people, came in wearing no masks. Unfortunately, we had a language barrier and the employees had to call their boss to communicate our concerns. My husband spoke to the cleaning supervisor representing the employees and the employees in turn: brought in a soaking wet mop, that they put in the sink and sprayed a substance from a febreeze bottle onto the mop along with continuing to run the mop under the water in order to mop the floor because again, no mop bucket. Whatever was in the febreeze bottle, they also sprayed this substance into the air to freshen because we mentioned the smell of smoke. No cleaning of the bathrooms. One employee attempted to clean the oven and she even took pictures after along with taking pictures of the floor they mopped, the microwave, and stove. My husband and mother in law were both celebrating birthdays and I was beyond embarrassed that I brought them here, especially after paying insanely for our week’s stay. The cleaning crew was gone in less than forty five minutes but we were forced to stay there and watch them clean after our eleven hour road trip from Michigan. Ultimately, the Vacasa reps connected me with a supervisor who offered us another cabin in the same resort but the accommodations didn’t work for us.