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Ji Hotel Orchard Singapore

3.0 star property

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Photo gallery for Ji Hotel Orchard Singapore

Reception
Gym
Minibar, individually decorated, individually furnished, desk
Front of property
Laundry room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
11 Penang Lane Singapore 238485, Singapore, Singapore, 238485
  • Place, Orchard Road
    ‪12 min walk‬
  • Place, Bugis Street Shopping District
    ‪12 min walk‬
  • Place, Marina Bay Sands Casino
    ‪4 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, individually decorated, individually furnished, desk

Deluxe Double Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, individually decorated, individually furnished, desk

Superior Double Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | City view

Standard Double Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Double Room

Business Double Room | Minibar, individually decorated, individually furnished, desk

Business Double Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ji Hotel Orchard Singapore

Central hotel connected to a shopping centre in Singapore with a fitness centre
Along with a fitness centre, this smoke-free hotel has concierge services and dry cleaning. Additionally, a 24-hour front desk and a vending machine are on-site.
Ji Hotel Orchard Singapore offers 81 air-conditioned accommodations with minibars and complimentary bottles of water. Each accommodation is individually furnished and decorated. 65-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, hairdryers and children's slippers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
With your stay at Ji Hotel Orchard Singapore, you're connected to a shopping centre and just a quick walk from Fort Canning Park. A gym, breakfast (surcharge) and dry cleaning service are available.
  • Free WiFi
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Orchard Road and Bugis Street Shopping District
Ji Hotel Orchard Singapore offers its guests a fitness centre, a vending machine, and concierge services. The front desk is open around the clock.

This 3-star Singapore hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: SGD 10 for adults and SGD 10 for children

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately SGD 10 for adults and from SGD 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ji Hotel Orchard
Ji Orchard Singapore Singapore
Ji Hotel Orchard Singapore Hotel
Ji Hotel Orchard Singapore Singapore
Ji Hotel Orchard Singapore Hotel Singapore

Ji Hotel Orchard Singapore Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 80 out of 150 reviews
Rating 8 - Good. 51 out of 150 reviews
Rating 6 - Okay. 6 out of 150 reviews
Rating 4 - Poor. 10 out of 150 reviews
Rating 2 - Terrible. 3 out of 150 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time and not dissapointed

It was our second time staying at Ji Hotel Singapore. I love this place due to its convenient location, proximity to shopping district and main attractions and at the same time it is far enough from being constantly surrounded by tourists. The staff at the hotel was helpful but not intrusive, we were able to store our luggage before checking in and after checking out. The room was spotless clean and bed exceptionally good. As a bonus, a bar downstairs. Will definitely stay at Ji Hotel during our next visit.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good value for solo and short stay

Great location to shops and multiple MRT. The smallest room is fine for 1 pax for 1 night, maybe 2 as its very functionally laid out so everything you need for a basic stay. Not suitable for many hours of laptop work as no ergonomic chair or work desk. Couch and table fine for short periods or eating.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Mange your expectations

Not all staff can speak English. Be sure to have your towels or toilet paper we'll stocked. Housekeeping response to additional toilet paper will take awhile. Day 1 will have 2 rolls, but subsequent days only 1 roll is provided when they clean your room. Toilets also do not have bidet. Requests for late checkout will be difficult due to demand
Stayed 4 nights in Mar 2025

8/10 Good

kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the area and the customer service was great the room was very small but it was clean and it was comfortable enough.
Stayed 2 nights in May 2024

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the hotel was not bad. There's no safe and microwave oven in the room and no ice maker.
Stayed 5 nights in Apr 2024

8/10 Good

Ho Ka Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice and clean room. Has everything you need for a short stay. Believe aircon control was broken as couldn’t adjust temperature.
Stayed 1 night in Mar 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel, which included tons of buses and the MRT nearby, was excellent. It was a very clean, small-looking room that was comfortable. The strange thing was the bathroom was entirely see-through, and there was no door/separate room for the bathroom and bedroom. Meaning that you could just turn the corner and see someone on the toilet or shower. The biggest letdown was probably the TV. The size was amazing. However, TV has limited channels and restrictions. No Netflix or anything similar. Just a couple of TV channels. The chrome cast did not work. Apparently, if you have a Samsung phone, you can link it to the TV and use Netflix that way.
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Great location, close to Fort Canning Park and Dhoby Ghaut subway station. Nice, clean, modern rooms. If
Stayed 2 nights in Feb 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. I have not 1 bad thing I can say. All staff were amazing. Walking through the Lobby i would be greeted everytime with a happy friendly hello. Even the cleaning and maintenance staff would say hello in passing. Will stay here again on my next trip.
Stayed 14 nights in Feb 2024

6/10 Okay

Donald

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
some staff seemed to be not trained for assistance to patrons,
Stayed 2 nights in Feb 2024

2/10 Terrible

Corina

Disliked: Cleanliness, staff & service, room comfort

Depressing

We were shocked when we arrived, the hotel looks nothing like the photos. We paid an extra night (night 1) so that we could book in when our flight arrived at 6am. They didnt seem to get the message until a day later. The rooms are TINY! The bed is up against the wall & there is no coffee or tea in the room. We had to ask for toilet paper. They take a $100 bond - but we couldnt work out what for. This hotel advertises a restaurant from 6am - they DO NOT serve breakfast. They decided to 'update'the TV channels & 24 hours later there was still no signal - I know you dont go to Singapore to sit in the hotel - but come on! If you're paying for it. We were in room 203 at the end of the hall - all night smokers opening and closing the stairwell door so they can smoke - the smell filtered in our room. Cleaning was average at best. The only thing going for this hotel is the location - however, for the price they charge per night you will find better hotels in the area. We booked based on these reviews & did not speak to one person at the hotel that actually liked it - makes me question the authenticity of some reviews. A final viewing of the room is required to get your bond back.. not sure what for, its not like they supply a mini bar.. Our stay here impacted our holiday, we found it so depressing.
Stayed 5 nights in Jan 2024

4/10 Poor

FANG-CHIA

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
床有异味，尤其枕头，有很重的油垢味！盖了一层也遮不住，棉被也有味道！
Stayed 2 nights in Nov 2023

10/10 Excellent

Emily

Liked: Amenities
High tech, clean, friendly staff and the lobby smells of fragrant tea
Stayed 2 nights in Nov 2023

10/10 Excellent

QUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Manik

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 4 nights in Nov 2023

4/10 Poor

Eileen

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I love the room and the ambiance. But the staff is not helpful at all.
Stayed 2 nights in Oct 2023

8/10 Good

Marisol

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would benefit by having a top sheet instead of a doona.
Stayed 2 nights in Sep 2023

10/10 Excellent

Shurui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above. One fall back...Needs softer matresses.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Very Clean, New, Small Room

Very clean hotel. The furniture and equipment are in excellent condition. Very good location near famous shopping malls and 3 metro lines. The only downside is the small size of the room. Also, the doors of the toilet + shower are partially transperant, so take it into consideration when you decide with whom you share the room.
Stayed 4 nights in Sep 2023

8/10 Good

Jason

Travelled with family
Liked: Staff & service, property conditions & facilities
Well located property close to MRT and Orchard Road. The hotel rooms amenities were satisfactory although we felt that the cleanliness was a bit lacking. Also there is a recurring banging noise within the walls that is a bit intermittent and appears due to some light sensors which does disrupt sleep every now and then. Hopefully that's something that can be fixed. I also wish that they had more hooks to hang clothes or towels as there were none! Otherwise we had a comfortable stay at Ji Hotel. Comfortable bed and pillows.
Stayed 5 nights in Aug 2023

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

2/10 Terrible

David

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The windows were blacked out and other guests could be heard in the corridors. Very small rooms. No breakfast offered. I was told to walk across the road to Plaza Singapura! There are much better hotels in Singapore in the same price range. Don’t pick this one. It was clean, and that was the only thing I can say that was positive.
Stayed 1 night in Aug 2023