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Palm Beach Singer Island Resort & Spa Luxury Suites

4.5 star property

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Photo gallery for Palm Beach Singer Island Resort & Spa Luxury Suites

Outdoor dining
Creator video
2 outdoor pools, free pool cabanas, pool umbrellas
Outdoor wedding area
Reception

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Spa

Explore the area

Map
3800 North Ocean Drive, Singer Island, FL, 33404
  • Riviera Beach
    ‪3 min walk‬
  • Sailfish Marina
    ‪12 min walk‬
  • Port of Palm Beach
    ‪7 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪20 min drive‬

Room options

View all photos for 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Bathrooms: 2, Intracoastal view, Balcony

2 bedrooms, premium bedding, pillow-top beds, in-room safe

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Bathrooms: 2, Intracoastal view, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 122 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Luxury Suite, 1 King, Sofa Bed, Ocean View, Balcony

1 Bedroom Luxury Suite, 1 King, Sofa Bed, Ocean View, Balcony | 2 bedrooms, premium bedding, pillow-top beds, in-room safe

1 Bedroom Luxury Suite, 1 King, Sofa Bed, Ocean View, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony | 2 bedrooms, premium bedding, pillow-top beds, in-room safe

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 131 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony | 2 bedrooms, premium bedding, pillow-top beds, in-room safe

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony | 2 bedrooms, premium bedding, pillow-top beds, in-room safe

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony | 2 bedrooms, premium bedding, pillow-top beds, in-room safe

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 122 sq m
  • Partial ocean view
  • Sleeps 6
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Bathrooms: 2, Ocean view, Balcony

2 bedrooms, premium bedding, pillow-top beds, in-room safe

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Bathrooms: 2, Ocean view, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 105 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony | 2 bedrooms, premium bedding, pillow-top beds, in-room safe

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 131 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Luxury Suite, 1 King, Sofa Bed, Resort View, Balcony

2 bedrooms, premium bedding, pillow-top beds, in-room safe

1 Bedroom Luxury Suite, 1 King, Sofa Bed, Resort View, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 80 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 129.8 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Larger, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Larger, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony | 2 bedrooms, premium bedding, pillow-top beds, in-room safe

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 125 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Larger, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Larger, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 130 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony | 2 bedrooms, premium bedding, pillow-top beds, in-room safe

1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

8.0 out of 10
Very good
(1 review)
  • 81 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

2 bedrooms, premium bedding, pillow-top beds, in-room safe

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 125 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Presidential Penthouse Suite, Bedroom1: 1 King, Bedroom2: 1 King, Theater: 1 Queen, Balconies: 2

Presidential Penthouse Suite, Bedroom1: 1 King, Bedroom2: 1 King, Theater: 1 Queen, Balconies: 2 | Living area | 50-inch Smart TV with cable channels, TV, Netflix

Presidential Penthouse Suite, Bedroom1: 1 King, Bedroom2: 1 King, Theater: 1 Queen, Balconies: 2

  • 263 sq m
  • Ocean view
  • Sleeps 11
  • 2 King Beds, 1 Queen Bed and 2 Double Beds

View all photos for 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

2 bedrooms, premium bedding, pillow-top beds, in-room safe

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Bathrooms: 2, Intracoastal view, Balcony

  • 122 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Murphy Bed

View all photos for 1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

2 bedrooms, premium bedding, pillow-top beds, in-room safe

1 Bedroom Luxury Suite, 1 King, Sofa bed, Ocean view, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony | 2 bedrooms, premium bedding, pillow-top beds, in-room safe

Premium, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double, Baths: 2, Ocean view, Balcony

  • 131 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Similar properties

Exterior

The Singer Oceanfront Resort, Curio Collection by Hilton

  • On private beach
  • Pool
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (663)
The price is €243
for 1 room
includes taxes & fees
5 Aug - 6 Aug
The Singer Oceanfront Resort, Curio Collection by Hilton

About this property

Palm Beach Singer Island Resort & Spa Luxury Suites

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on Palm Beach Singer Island Resort & Spa Luxury Suites's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Palm Beach Singer Island Resort & Spa Luxury Suites offers 46 accommodations with washers/dryers and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature premium bedding. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers. 50-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

A private beach and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Palm Beach Singer Island Resort & Spa Luxury Suites, you're just a quick walk from Ocean Reef Park. Features include free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, 2 poolside bars and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with body treatments, aromatherapy or facials at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a steam room
  • Just a 3-minute drive from Peanut Island and 8 minutes from Port of Palm Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. At Palm Beach Singer Island Resort & Spa Luxury Suites, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a health club and a hot tub. Parking is available for a fee.

This 4.5-star Singer Island hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Palm Beach Singer Island Resort & Spa Luxury Suites has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 25 to 35 per person
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Canoeing
  • Children's club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Kayaking
  • Mini golf
  • Sauna
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,597 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 21 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Dryer
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 to 35 per person
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Palm Beach Singer Island Resort Luxury Suites
Palm Resort Luxury Suites
Palm Beach Singer Island Luxury Suites
Palm Singer & Suites Singer
Palm Beach Singer Island Resort & Spa Luxury Suites Hotel

Palm Beach Singer Island Resort & Spa Luxury Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 126 out of 246 reviews
Rating 8 - Good. 35 out of 246 reviews
Rating 6 - Okay. 29 out of 246 reviews
Rating 4 - Poor. 20 out of 246 reviews
Rating 2 - Terrible. 36 out of 246 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kiana

Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay as always! We will be back!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tina M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

VANESSA

Stayed 3 nights in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Harry David

Travelled with family
Liked: Cleanliness, staff & service
Unit we rented needed new furniture- ripped backer’s tools in the kitchen and sagging bed
Stayed 4 nights in Mar 2025

4/10 Poor

Rob

Travelled with family
Disliked: Cleanliness, staff & service

A poor Marriott affiliated place - don't go

There's a lot I can say about this place but rule #1 - don't book through a third party, the hotel treats you like a second class citizen. Booking directly might have bumped my rating up one notch. Rule #2 - don't eat at the restaurant...it was tasteless and reminded me of cafeteria food. Rule #3 - 90% of the staff there had an attitude problem. I found this to be the biggest complaint when re-thiniing about this place which I never want to think about again. Positives were the pool was nice, good water slide, good pool/bar food and the guys that set up your chairs were cool but misleading information (kids area is not free) and the valet fees trump this and you end up spending way more than you should for an average place
Stayed 4 nights in Feb 2025

10/10 Excellent

Helen, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Nice pool and beach area.
Stayed 1 night in Sep 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

robert

Travelled with family, Travelled with family and small children
Disliked: Staff & service
No ocean view, phones didn’t work in the room, toilets were backed up, no hot water entire stay. Showers wouldn’t drain. Was told by marriot to contact “luxury suites” with issues . It wasn’t a marriot problem…we called with no response.
Stayed 6 nights in Feb 2025

10/10 Excellent

Eileen

Stayed 4 nights in Feb 2025

2/10 Terrible

scott

Travelled with family
Disliked: Staff & service
Terrible rude staff at the front desk and beach staff. All extremely rude not helpful terrible service all around. Will never stay here again
Stayed 7 nights in Feb 2025

8/10 Good

Leigh

Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Maor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Sunny

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel terrible stuff
Stayed 1 night in Feb 2025

6/10 Okay

Donna, Saint Cloud

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff and food were excellent. Limited menu and only one restaurant open. No water for 7 hours and no hot water in shower. Somewhat dated decor.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel clean quiet helpful staff fine dining
Stayed 7 nights in Jan 2025

8/10 Good

Dzovig

Liked: Amenities
Disliked: Staff & service
I loved the beach and the pools.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey, oneonta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Valerie

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Had a lot of issues with this booking. First, the hotel couldn’t even find my booking on the day of our reservation. Second, our room did not look like the picture. Third, there was no soap or shampoo or conditioner in the showers and when I called Room service to assist they said because it was a privately owned unit that the owner was supposed to provide that and we’re very reluctant to bring some up for us to shower. Generally speaking, the staff was not very helpful overall because they kept saying the unit was privately owned. I’m sorry, but this unit is under the umbrella of Marriott and Marriott needs to take full responsibility for maintaining the unit as well as Taking care of the customer.
Stayed 1 night in Nov 2024

2/10 Terrible

Laura

Travelled with family

Worst place ever

Supposed to be a fancy good place. The worst place I have stayed ever. Found cockroaches everywhere. Literally everywhere. Teeth retainer from someone else in the floor. Trash on carpet, as soon as you enter the room smells like mold and humidity. Didn’t want to bring extra bed blankets even though there were no sheets for pull out couch. Receptionist were very very rude. They all made excuses saying they don’t own the room. Do not book anything from hotels.com ever again, Worst customer service ever. Worst room ever.
Stayed 2 nights in Nov 2024

6/10 Okay

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice, spacious and very clean. Everyone was nice. They didn’t have the standard set up for the kitchen such as a sponge or hand soap. No laundry detergent either which we normally get when we book rooms like this. No creamer and sugar but tons of coffee. The other thing I didn’t like was the undisclosed mandatory valet parking fee for $40 a day. We have kids and have a bunch of stuff and like access to our car so this did not work. I wouldn’t have booked if i knew this. Plus they work for tips so it’s like every time you want to get your car they’re expecting something. Overall, it was a nice place, but the parking valet should be optional.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family , lots of things to do :)
Stayed 1 night in Oct 2024