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Highland House

3.0 star property

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Photo gallery for Highland House

Front of property – evening/night
Lobby sitting area
Golf
Exterior
Condo | Iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
10 Snowshoe Drive, Building 6, Snowshoe, WV, 26209
  • Place, Western Express Ski Lift
    ‪2 min walk‬
  • Place, Powder Monkey Ski Lift
    ‪3 min walk‬
  • Place, Ball Hooter Ski Lift
    ‪3 min walk‬

Room options

View all photos for Studio

Studio | Iron/ironing board, free WiFi, bed sheets

Studio

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Condo

Condo | Iron/ironing board, free WiFi, bed sheets

Condo

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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includes taxes & fees
9 Jun - 10 Jun
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About this property

Highland House

With direct access to the slopes, Highland House makes guests feel at home with amenities such as a sauna and a hot tub.
Highland House offers 67 air-conditioned accommodations, with an iron/ironing board. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Snowshoe hotel provides complimentary wireless Internet access. Cable televisions are provided.

Recreational amenities at the hotel include ski-in/ski-out access, a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Highland House, you're just a quick walk from Western Express Ski Lift. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a gym, a sauna and ski-in/ski-out access
  • Steps from Western Express Ski Lift and Ball Hooter Ski Lift
After a day on the slopes, relax in the hot tub or enjoy the use of other facilities, including a fitness centre and a sauna. Highland House helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals.

Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Snowshoe hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 19-inch TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property does not have a front desk. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Highland House Condo Snowshoe
Highland House Snowshoe
Highland House Hotel
Highland House Snowshoe
Highland House Hotel Snowshoe

Highland House Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 51 reviews
Rating 8 - Good. 14 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 6 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kate

Very nice, wish there was dish soap. I had a wonderful stay
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience even in the midst of a large, crowded event!
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and the advantage of AT&T cell phone coverage.
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best mountain/ slopes views, right in the Snowshoe village, steps from everywhere, even the shuttle. Cozy apartment, with everything you need.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Clifford

Liked: Property conditions & facilities, room comfort

Ski trip

Ski in ski out, great location. No services offered at the highland house. Must check in at other location.
Stayed 4 nights in Dec 2022
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place overall. Carpet could be replaced, kitchen sink drains slow, small microwave over sink not operating.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Brady

Liked: Cleanliness, amenities
No hot water.Staff not helpful.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Dean

Disliked: Staff & service, property conditions & facilities, room comfort
The trip was to take a ride on the train in Cass . We were there to enjoy a pleasant time with expected accommodations to be appropriate (clean, comfortable and accessible) None of which were available or a person to express our disappointment. We left a day early because of the conditions.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mia J.

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great condo, hotel.com didn’t give any chk in info

The condo itself was lovely. Very clean, comfortable blankets and pillows. We appreciated how nice it was. The issue is that we showed up at 9 o’clock on Friday night and there were no signs, no information on how we were supposed to check in. I ended up wandering the village and I found another couple who told me they had the same experience and let me know where to go. If you’re going to rent out rooms at hotels.com, you need to give better information on what to do when you arrive.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very nice room and property. We had a couple problems with electronic key access (to our room and to the front door). While inconvenient, staff always addressed the problems quickly. Make sure you read the check-in instructions and look over maps so you know where to check, etc. Overall, very nice...we will be back and stay in the Highland House.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. Also there’s no front desk. Check in is at Allegheny springs which is at the end of the village.
Stayed 3 nights in Feb 2022
Verified

4/10 Poor

Verified traveller

Disliked: Amenities
When we arrived we could not get in our building. The place was like a ghost town. Finally found another building that we could get in. Turns out that’s where we were to check in. No information was ever provided to tell us that. No signs either. I called numbers for the Highland house and was told they were closed for the day. It was around 6. You would think phones could be forwarded to the desk in Allegheny where we finally found a person. . Almost everything was closed. We’re unable to take advantage of the amenities. Disappointed.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Great location for ski in/out. Condo was spacious. Check in was easy and efficient.
Stayed 4 nights in Jan 2021
Verified

8/10 Good

Courtney

Liked: Cleanliness, room comfort
Disliked: Communication

Check-In

Check in was awful. There was no direction on where to go for check in. We walked around for an hour before we found someone coming out of the highland house to ask. Overall a great stay! Nice room. Now that I know where to check in at I would book again.
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort

Great room /location

I really enjoyed this property. I will start with one thing that can be improved and move to the rest which is positive. 1. Check-in location is NOT at the highland location. It’s up the street in a separate building. Several attempts to call and find out did not go well. I realized this was an ongoing issue as another family was wondering around trying to find the check-in location. Once I located the check-in location my experience got much better. 2. Unloading the car and finding the room was easy, the room looked amazing (I recommend the 4th floor which is the top floor). 3. The room was warm and had a fireplace and porch/balcony looking over snowshoe. I would recommend getting updated pictures of the property as the property looked much better than what was displayed on Hotels.com (this is a good problem IMO). 4. You get a locker to lockup your snowboarding/ski equipment that’s easily accessible from the slopes. 5. Location was right in the middle of the village which made getting coffee/food easy. 6. Parking is across the street, you get a parking pass. Make sure it’s showing as I noticed a tow truck making its rounds around the property (parking lot). I didn’t see it towing anyone, but it was driving slow looking at each car. My car was just fine as I backed in with the parking pass showing. I took pictures just in case... 7. Checkout was easy by calling and giving your room number and location. Wonderful property!
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
The Highland House is in an excellent location. We needed pillows and other sheets and they were very timely providing them to us.
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Rachel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property is beautiful. Our condo had mouse droppings on the bed and on the dining table. The fold out couch was broken. The heater made a ticking noise that was irritating.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property very thing was convenient and the activities were fun!
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun place.

Great location and cozy accommodations. We will definitely be staying here again. If there's was anything negative to report it would be that checking in process isn't very clear.
Stayed 3 nights in Jan 2018
Verified

6/10 Okay

jessica

Disliked: Cleanliness, property conditions & facilities, room comfort
Our throw pillows and bed skirt was ripped. Extra blankets for pull out sofa was ripped as well. Toilet bowl was stained black! All the walls were marked with black scuff marks, looks like it hasn't been painted in years! A pool is on the amenities list but you have to walk to a different area in the resort to get to pool! No close parking when trying to haul luggage. Beautiful mountain view!
Stayed 2 nights in Jun 2017
Verified

6/10 Okay

Ruby

Disliked: Cleanliness

Nice location

Great location, everything is near by. Only complaint would be the cleanliness of the rooms.
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 1 br condo on the ski slopes

The Highland House was a great place to stay on snowshoe mountain. Great location at the village plaza.
Verified

6/10 Okay

Tim

Liked: Cleanliness
Disliked: Room comfort

Not pleased

This is the perfect place to stay if you enjoy very small spaces. It's small when the foldout sofa isn't open, but when it is, you can barely turn around. Small TV that cannot be viewed from the bed which was on other side of room. Opened the blinds to enjoy the beautiful mountain views only to discover they hadn't been cleaned for a very long time, one of them looked as though something had been spilled on outside and ran all down the window. You check in at a sister hotel (and not until 5 pm!), so there was nowhere to go nearby to make a request or lodge a complaint. To call family members on another floor, couldn't just dial their room number, each room had a long, full-fledged phone number assigned to it. WiFi was only good in your own room, not all over the facility. Hated the entire experience. Will never go back.
Verified

8/10 Good

Beth S.

Liked: Cleanliness, room comfort

Great location

The only real problem we had was check-in. There is no check-in at the facility. We were sent to one location which was closed for summer. Then we had to go to another location to actually get checked-in. Location was in the middle of everything which was nice. Parking across the highway not so convenient.

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