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SureStay Plus Hotel by Best Western Southern Pines Pinehurst

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, desk, laptop workspace, iron/ironing board
Business centre
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

View in a map
1675 Us Highway 1 S, Southern Pines, NC, 28387
  • Place, Pinecrest Plaza
    ‪3 min drive‬
  • Place, Southern Pines Golf Club
    ‪3 min drive‬
  • Place, Pinehurst No. 9
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub)

Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Bathtub (Bathtub)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.2 out of 10
Good
(22 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(30 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Accessible-1 Double, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Double Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Room With Two Double Beds

  • Sleeps 4

Similar properties

Property amenity
Quality Inn Pinehurst Area
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 398 reviews
The price is €63
includes taxes & fees
28 Dec - 29 Dec
Quality Inn Pinehurst Area

About this property

SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Hotel in Southern Pines with free breakfast and fitness centre
An outdoor pool, a fitness centre and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
SureStay Plus Hotel by Best Western Southern Pines Pinehurst offers 123 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 49-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Southern Pines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Southern Pines Pinehurst. During your stay, you'll be close to Southern Pines Golf Club. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Town of Auberdeen Municipal Building and a few minutes from Weymouth Woods-Sandhills Nature Preserve
  • Dogs welcome for a fee
SureStay Plus Hotel by Best Western Southern Pines Pinehurst offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Southern Pines Pinehurst also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Southern Pines hotel.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pinehurst
Best Western Pinehurst Inn
Best Western Pinehurst Inn Southern Pines
Best Western Pinehurst Southern Pines
Best Western Pinehurst Hotel Southern Pines
Best Western Southern Pines
Southern Pines Best Western
Southern Pines Best Western
Best Western Southern Pines
Best Western Pinehurst Inn

Reviews

SureStay Plus Hotel by Best Western Southern Pines Pinehurst Reviews

7.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 351 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

Reviews

6/10 Okay

Robert, SOUTHAMPTON

Travelled with family
Disliked: Amenities, property conditions & facilities
It was not a great experience
Stayed 1 night in Aug 2025

6/10 Okay

Paul, NC - Pinehurst

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean and comfortable

The bed was very comfortable and clean. Good Internet access. There's a breakfast included. The staff was very polite and helpful. We were very comfortable and will definitely stay they again.
Stayed 1 night in Aug 2025

6/10 Okay

Miranda

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Ok for what you pay.

The room wasn’t awful, but it wasn’t clean. The floors were sticky and turned your feet black, one of the beds had a dirty pillow case. Bathroom was not clean at all. Dirt and hair all on the floors, pretty sure the small back hairs on the wall beside the toilet where hairs from someone’s private area. Beds and everything were comfy. But like I said it wasn’t clean at all.
What appeared to be shaved hair onto the bathroom wall.
Bar of soap was in the shower when we walked in.
Hair
Stayed 1 night in Aug 2025

4/10 Poor

Chad

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was good. The room was worse for the wear. Water damage(ceiling & bathrom), door had been bent such that daylight could be seen. Maintenance is needed.
Stayed 1 night in Jul 2025

6/10 Okay

Bernd

Travelled with partner
Liked: Staff & service, property conditions & facilities
Had to ask for towels , floor in the room were dirty!
Stayed 4 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, very clean and affordable.
Stayed 1 night in Jul 2025

10/10 Excellent

WEIWEI, Flushing

Stayed 4 nights in Jul 2025

2/10 Terrible

Katarina

Stayed 6 nights in Jul 2025

8/10 Good

James, Charlotte

Stayed 1 night in Jul 2025

6/10 Okay

Priscilla

Travelled with family
Liked: Amenities
Property grounds, pool area and room were clean. The breakfast was disappointing. They rationed the bananas, put out 3 at a time. Concerned about sanitation. The lobby restroom did not have any paper towels or hand soap or hand sanitizer. It was evident that they do not clean the gym. Smelled and visibly dirty. I inquired about cleansing spray or cleaning products and I was told they don’t have any. This was disturbing. It was not a terrible stay, just not my best experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been coming for the past few years to this same hotel! And Brittany is the reason ! She is the most nicest and understanding employee! She always has a smile !!!!
Stayed 1 night in Jul 2025

8/10 Good

Jeannine

Stayed 1 night in Jul 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful. Clean. Relaxing. What a great place to start our 2025 vacation!
Stayed 1 night in Jul 2025

6/10 Okay

Cynthia

Disliked: Cleanliness, property conditions & facilities

Sad to see this hotel go down hill.....

There was a day when that hotel was really nice, I'm sure. It is sad to see conditions are not the best. The staff was nice. Our bathroom wall paper had been torn up the wall and had been glued back. Cleanliness is an issue. Breakfast was very disappointing.
Stayed 5 nights in Jun 2025

8/10 Good

Joseph

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Fit my travel needs perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here several times and it is always a good experience. The front desk staff is awesome and the rooms are clean.
Stayed 1 night in May 2025

10/10 Excellent

Ryann

Stayed 1 night in Jun 2025

6/10 Okay

Jasmin

Travelled with family and small children
Liked: Amenities
Loved that the pool was clean and how quick they were able to switch us rooms to better accommodate our needs as first room was dirty and damaged and reeked of smoke. I do feel some of what was advertised is misleading, the rooms are small and are not 350sq ft. You also are NOT allowed to take food from the lobby to your room during breakfast, which is very weird. They threaten to fine you if they find food in your room. Speaking of, it is mostly continental breakfast, the only hot food served is waffles that you make yourself. Every thing else was good especially for the price. I really hope they reconsider that rule as that was a first for us and a disservice to our family of neurodivergents ( 2 young kids) who prefer eating in privacy. Otherwise kids had a blast swimming in pool in between games for softball tournament and location was very convenient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with decent amenities
Stayed 4 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Connie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We stay here right much. Rooms are clean and always smell fresh. The staff are very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Donshay

Stayed 1 night in Jun 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Jun 2025

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