Best Western Jacksonville Inn

Property class: 2.5

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Photo gallery for Best Western Jacksonville Inn

An indoor swimming pool with a wooden ceiling, brick walls, and a view of the outside.
A modern living room with a sofa, two armchairs, a coffee table, a TV mounted on the wall, and a decorative vase with flowers.
A lobby with a reception desk, a sofa, a coffee table, and a large window with blinds.
A hotel room with a red sofa, a flat-screen TV, a desk with a lamp, and a sliding door leading to a balcony.
A hotel room with a bed, a red sofa, a dining table, and a small kitchenette.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
1709 W Morton Ave, Jacksonville, IL, 62650
  • Place, Illinois College
    ‪2 min drive‬
  • Place, Morgan County Fairgrounds
    ‪3 min drive‬
  • Place, Governor Duncan Mansion
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(39 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(49 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave and Refrigerator, 37 Inch Lcd Television, High Speed Internet Access

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Jacksonville Inn

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Best Western Jacksonville Inn offers 56 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Jacksonville Inn. During your stay, you'll be within walking distance of Illinois College. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Illinois College and a few minutes from Jacksonville Community Park
  • Dogs welcome for a fee (restrictions apply)
Best Western Jacksonville Inn offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Jacksonville Inn. Free self parking is available.

This Jacksonville hotel is smoke free.

Guests are served a free full breakfast.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Country Hearth Jacksonville
Country Hearth Motel Jacksonville
Best Western Jacksonville Inn
Best Western Jacksonville
Amerihost Inn Jacksonville Hotel Jacksonville
Best Jacksonville Jacksonville
Best Western Jacksonville Inn Hotel
Best Western Jacksonville Inn Jacksonville
Best Western Jacksonville Inn Hotel Jacksonville

Best Western Jacksonville Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 424 out of 838 reviews
Rating 8 - Good. 243 out of 838 reviews
Rating 6 - Okay. 99 out of 838 reviews
Rating 4 - Poor. 40 out of 838 reviews
Rating 2 - Terrible. 32 out of 838 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alaric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is cozy and clean! Employees are nice, breakfast is good 🙂 love the room w pool view
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were extremely clean. Location is convenient from restaurants. Plentiful options in breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
Positive experience, even the bed was comfortable
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Kristy

Staff member friendly and pleasant. Easy parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
great staff, clean rooms, house keeping daily, close to everything always stay here when working in town
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent except for the puny coffee cups offered at the breakfast, size of the little soup cups at the dentist. Come on! Send your guests on the way with a good sized cup of coffee.
Stayed 1 night in May 2026
Verified review

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very safe in the parking lot at night.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive, clean friendly place to sleep.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Best place in Jacksonville
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice pool and a good breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great as usual .. been staying here for about 2 months now for work. Always clean and comfy
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept. Was priced right
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Charise

It was a great location and front desk staff was very friendly
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was Great! Hotel/Room was clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfy spacious rooms. Great staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked me in on the cool scrub top was amazing, I havw Tourette Syndrome which makes it very difficult for me to stay in hotels, she was super sweet and accomadative.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Room was clean, continental breakfast, easy check-in
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was adequate but the room was too small. Some people had to take their food back to their room to eat.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Cleanest hotel I’ve stayed at
Stayed 1 night in Nov 2025
Verified review

8/10 Good

james

Liked: Cleanliness, staff & service, amenities
very good experience, clean, nice staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Jaymie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man at the front desk was nice, this was the first time I have ever seen him, but he was friendly. My husband and I work night shift so our sleep schedule is kinda messed up so we were up most of the night and it was quiet even though it was packed no one was loud. Breakfast could have been a little warmer but it was good. The only issue I had was the AC was blasting when we were trying to get our breakfast lol otherwise amazing as always
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Zona

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, easy, secure access, friendly front desk staff. Breakfast room clean and organized, staff friendly and helpful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay!
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Mary

Liked: Staff & service
Clean sheets nice bed
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little stay
Stayed 1 night in Aug 2025