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Best Western Coach House

2.5 star property

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Photo gallery for Best Western Coach House

Lobby
Fitness facility
Lobby
Premium bedding, pillow-top beds, individually furnished, desk
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
2535 N Glenstone Ave, Springfield, MO, 65803
  • Place, BigShots Golf
    ‪7 min walk‬
  • Place, The Air and Military Museum of the Ozarks
    ‪16 min walk‬
  • Place, Evangel University
    ‪2 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪9 min drive‬

Room options

1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Flat Screen Television

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Flat Screen Television

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillow-top beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(55 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Poolside King Suite

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Corner Jacuzzi In Bedroom

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

Communication Assistance Two Queen Room

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

Free toiletries, hair dryer, towels

1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

View all photos for King Room With Mobility Accessible Bathtub-Non-Smoking

Free toiletries, hair dryer, towels

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Two Queen Room

  • Sleeps 4

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About this property

Best Western Coach House

Family-friendly hotel with outdoor pool, near Evangel University
This hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a seasonal outdoor pool are on-site.
Best Western Coach House offers 126 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Fridges and microwaves are provided.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Coach House. During your stay, you're just a quick walk from BigShots Golf. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Ziggies, a family restaurant that serves American cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the location and the breakfast
  • Just a 2-minute drive from Evangel University and 5 minutes from Ozark Empire Fairgrounds & Events Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Coach House offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 300 square feet (27 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the family-friendly Best Western Coach House. Self parking is free.

Smoking is allowed in designated areas at this Springfield hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Ziggies – This family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Restaurants on site

  • Ziggies

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Coach House
Best Western Coach House Inn
Best Western Plus Coach House
Best Western Plus Coach House Inn
Best Western Plus Coach House Inn Springfield
Best Western Plus Coach House Springfield
Best Western Plus Coach House Hotel Springfield
Best Western Plus Coach House Hotel
Best Western Coach House Hotel Springfield
Best Western Coach Hotel
Best Western Springfield
Best Western Plus Coach House
Best Western Coach House Hotel
Best Western Coach House Springfield
Best Western Coach House Hotel Springfield

Best Western Coach House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1007 reviews
Rating 8 - Good. 230 out of 1007 reviews
Rating 6 - Okay. 90 out of 1007 reviews
Rating 4 - Poor. 67 out of 1007 reviews
Rating 2 - Terrible. 44 out of 1007 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Terry

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We called just after 6pm to let them know we would be a late check in. When we checked in after 11pm. The beds were half stripped. We had to go to the front desk to get sheets and bedding to make the beds. The room was not vacuumed. On the floor there were toenail clippings, dirt from someones shoes all through the room. There was trash on the floor. We were told there were no other rooms we could be moved to.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Great room & Great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

laura

Stayed 1 night in Nov 2025

8/10 Good

Jerrell

Liked: Cleanliness
Clean room, centrally located to all the things we wanted to see and do. Restaurants located so close we could walk to them.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stan

Disliked: Room comfort
Stayed 1 night in Nov 2025

8/10 Good

Jamie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and very comfortable. Though this hotel may be a little dated, I would not hesitate to stay there again. Great breakfast and friendly staff.
Stayed 2 nights in Oct 2025

6/10 Okay

Karyn

Travelled with family
Liked: Amenities
Lady at front desk seemed unhappy. Floor in the room was uneven. Dog haiir in the pullout bed of the couch. Had to ask for extra linen for this bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, the room was clean and comfortable, would stay again if we are in town.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Very friendly staff. Clean and comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
convenient
Stayed 1 night in Oct 2025

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service
Needs updating
Stayed 1 night in Oct 2025

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed
Stayed 2 nights in Oct 2025

10/10 Excellent

Howard

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, property provided exactly what I needed traveling with my dog!
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All read good
Stayed 3 nights in Oct 2025

10/10 Excellent

Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for quiet stay. Thank you for your hospitality.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice place. Quiet and comfortable. Breakfast was very nice.
Stayed 1 night in Oct 2025

4/10 Poor

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I've stayed at many pet friendly places and never been greeted with the overwhelming aroma of urine. My dog wouldn't even sit on the floor. If it's weren't midnight when we checked in after traveling two days straight I would have asked for my money back or a different room. The carpet from the 90s needs to go the stench is terrible.
Stayed 1 night in Oct 2025

2/10 Terrible

Charles

Stayed 2 nights in Oct 2025

4/10 Poor

Ron

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unfriendly

The lady working the front desk was very unfriendly. She acted like we were an inconvenience. We didn't realize the breakfast was free & she didn't bother to tell us, so we went out for breakfast & spent an extra $25. Other than that , it was fine.
Stayed 1 night in Oct 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable but only stayed one night as we were just passing through. But would definitely consider for a longer stay.
Stayed 1 night in Oct 2025

6/10 Okay

Angela

Travelled with partner
It wasn't too bad of a place for the night. It was convenient to get to from the airport. The lady at check in could have been a little friendlier but all in all it wasn't a bad stay.
Stayed 1 night in Oct 2025

4/10 Poor

Alyssa

Travelled with group
Liked: Staff & service
The man at the front counter was polite when we checked in. The room is old and dingy. We did see some bugs in the room. We could hear every word the neighbor was saying in our room. We went out at night and saw a bunch of people wondering the area at night, but the hotel seems far back enough to keep non guest out.
Stayed 1 night in Oct 2025

10/10 Excellent

GRETCHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took a while for the turned off AC to cool off the room was 78 we set at 74. Great amount of pillows.
Stayed 1 night in Oct 2025

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