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Best Western Coach House

2.5 star property

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Photo gallery for Best Western Coach House

Lobby
Lobby
Premium bedding, pillow-top beds, individually furnished, desk
Exterior
Sun deck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry

Explore the area

View in a map
2535 N Glenstone Ave, Springfield, MO, 65803
  • Place, Evangel University
    ‪2 min drive‬
  • Place, Ozark Empire Fairgrounds & Events Center
    ‪4 min drive‬
  • Place, Missouri State University
    ‪7 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪11 min drive‬

Room options

1 Queen Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Flat Screen Television

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave And Refrigerator, Flat Screen Television

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillow-top beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(48 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

Poolside King Suite

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Corner Jacuzzi In Bedroom

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

Communication Assistance Two Queen Room

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

Free toiletries, hair dryer, towels

1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

View all photos for King Room With Mobility Accessible Bathtub-Non-Smoking

Premium bedding, pillow-top beds, individually furnished, desk

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Two Queen Room

  • Sleeps 4

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About this property

Best Western Coach House

Family-friendly hotel with free breakfast and fitness centre
This hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a seasonal outdoor pool are on-site.
Best Western Coach House offers 126 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium digital channels. Fridges and microwaves are provided.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Coach House. During your stay, you're just a quick walk from BigShots Golf. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Ziggies, a family restaurant that serves American cuisine
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Evangel University and 5 minutes from Ozark Empire Fairgrounds & Events Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Coach House offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 300 square feet (27 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the family-friendly Best Western Coach House. Self parking is free.

Smoking is allowed in designated areas at this Springfield hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.
Ziggies – This family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Restaurants on site

  • Ziggies

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Coach House
Best Western Coach House Inn
Best Western Plus Coach House
Best Western Plus Coach House Inn
Best Western Plus Coach House Inn Springfield
Best Western Plus Coach House Springfield
Best Western Plus Coach House Hotel Springfield
Best Western Plus Coach House Hotel
Best Western Coach House Hotel Springfield
Best Western Coach Hotel
Best Western Springfield
Best Western Plus Coach House
Best Western Coach House Hotel
Best Western Coach House Springfield
Best Western Coach House Hotel Springfield

Best Western Coach House Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1037 reviews
Rating 8 - Good. 245 out of 1037 reviews
Rating 6 - Okay. 92 out of 1037 reviews
Rating 4 - Poor. 71 out of 1037 reviews
Rating 2 - Terrible. 44 out of 1037 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Anna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room and the lobby had an odor, and after laying down for a 30 minute nap, I was covered in bug bites. I didn’t stay past that.
Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, amenities
This is a very old facility. The smell in the rooms is terrible. Bathroom was clean enough. Air Condition didn’t work. Room stayed at 80+
Stayed 1 night in Jul 2025

10/10 Excellent

Maria Catarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good economic choice to spot by with family when you are on the road
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to Quiet and clean. Staff was very good!
Stayed 1 night in Aug 2025

10/10 Excellent

Jennetta

Stayed 5 nights in Jul 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Victoria

Disliked: Cleanliness, property conditions & facilities, room comfort
I'm not sure why this hotel has high reviews. It’s a literal trap hotel. Outside entry, the locks on the door were so loose, the chair was missing two wheels, everything was old and dirty. Absolutely would not recommend for women traveling
Stayed 1 night in Jul 2025

4/10 Poor

Dana

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel

Very nice clean room. Great location and very friendly staff The bed was a bit hard for my taste but that is a personal preference
Stayed 1 night in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness
Disliked: Property conditions & facilities
I stayed here 4 nights and had to go to the front office each day because my keycard would quit working. This became a hassle. There were 2-3 people at the front desk during the day, but only one in the evening, so I had to wait almost 30 minutes to check in. The door to the room wouldn't close and lock unless you slammed it. It was unpleasant to walk through the plume of smoke from people smoking out front of the room next door. The bed mattress had a huge dip in the middle and needs to be replaced. The rooms themselves were very large.
Stayed 4 nights in Jul 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet rooms

Clean and reasonable price. Great location. Quiet rooms
Stayed 4 nights in Jul 2025

4/10 Poor

Megan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Nileshkumar S, Brampton

Stayed 3 nights in Jul 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pet friendly motel

Great place to stay with pets
Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Fri t desk personnel Were very helpful. Facility was clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alfred

Business traveller
Liked: Cleanliness, amenities
Great customer service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gunther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything met our needs.
Stayed 1 night in Jul 2025

4/10 Poor

Ronald

Disliked: Cleanliness, property conditions & facilities

Don't be Fooled Not a 3 Star Hotel 2 Star at Best!

To be fair the stay wasn't an absolute disaster. Most of the staff was friendly and helpful. The first night I was having trouble getting into their WiFi and every time I called in to the front desk I heard nothing but silence. After a couple of tries I get connected and the clerk tells me that I won't get any faster service by repeatedly calling. The next day I tell the front office and in less than 10minutes I have two new cords to the phone as they were about to come out of the phone, problem solved. I found the room dark and the lights not enough to adequately light up the room. I am handicapped and had a roll-in shower. The problem is the shower curtain didn't keep in the water and after the nonslip part of the shower ended the tile slanted away from the drain. I didn't notice that water went out into the bathroom and almost went down! I then used extra towels to soak up the excess water. The worst part came in the last two days where I had no housekeeping and had to go get towels, garbage bags, and bathroom tissue even after the night clerk put a note on the housekeeping clipboard! The room wasn't close to the front desk and having feet that hurt later in the day the trips were a real task for me. The lack of housekeeping happened on the weekend when the manager wasn't working. On checkout on Monday morning I asked to talk to her but the front desk clerk said he was the manager and a couple of times went into her office to confer with here. Outrageous!!!
Stayed 7 nights in Jul 2025

8/10 Good

KACIE

Liked: Property conditions & facilities, room comfort

I always stay here

Staff is always welcoming and kind. Needs a little updating but it’s in a good location, pool is nice, and breakfast is good.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to airport
Stayed 1 night in Jul 2025