The staff were excellent. The property was in really poor condition. Tile floors were really sticky, even in the room. The carpeted areas looked like they haven't been cleaned in a while. Room felt dirty, saw fingerprints on counters, fridge, lights, desk, etc. Didn't feel like it had been thoroughly cleaned. Thermostat didn't work for air or heat. Hallways were poorly lit and the stairs had even less light. Elevator was working but looked pretty shabby and dirty. Laundry room had really old washer and dryer that looked like even they hadn't been cleaned. Side door didn't latch properly, so property wasn't secured at night. Overall a bad experience for us and probably would not choose this hotel again. Once again, staff was friendly and available when needed, just need to do something about the overall condition of the property.