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Best Western Plus St. Louis West-Westport

2.5 star property

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Photo gallery for Best Western Plus St. Louis West-Westport

Lobby
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily full breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12220 Dorsett Rd, Maryland Heights, MO, 63043
  • Place, Westport Plaza
    ‪16 min walk‬
  • Place, St. Louis Union Station
    ‪22 min drive‬
  • Place, Busch Stadium
    ‪23 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(93 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(85 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby
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3.4 out of 5, 1,002 reviews
The price is €82
includes taxes & fees
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About this property

Best Western Plus St. Louis West-Westport

Hotel in Maryland Heights with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Plus St. Louis West-Westport offers 125 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

LCD televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Best Western Plus St. Louis West-Westport gets high marks from our customers. During your stay, you'll be within walking distance of Westport Plaza. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Westport Plaza and 9 minutes from Ameristar Casino St. Charles
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus St. Louis West-Westport offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Best Western Plus St. Louis West-Westport also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Maryland Heights hotel is smoke free.

Guests are served a free full breakfast daily. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Drury Inn Westport
Drury Westport
Drury Inn Westport Maryland Heights
Drury Westport Maryland Heights
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Maryland Heights
Drury Inn Suites Westport
Plus St Louis West Westport
Best Western Plus St. Louis West-Westport Hotel
SureStay Plus Hotel by Best Western St. Louis Westport
Best Western Plus St. Louis West-Westport Maryland Heights
Best Western Plus St. Louis West-Westport Hotel Maryland Heights

Best Western Plus St. Louis West-Westport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 478 out of 1032 reviews
Rating 8 - Good. 243 out of 1032 reviews
Rating 6 - Okay. 157 out of 1032 reviews
Rating 4 - Poor. 89 out of 1032 reviews
Rating 2 - Terrible. 65 out of 1032 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Cody

Liked: Cleanliness, property conditions & facilities, room comfort
Young lady handling breakfast was not keeping up. Older gentleman had to step in an take over.
Stayed 1 night in Oct 2025

4/10 Poor

Harlee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, bed sheets stained with makeup, giant hair clump in the bathroom when we walked in. Dirt all on the floors. Tv had no family channels to watch. Breakfast was empty at 9am. The lobby looks nice but rooms are subpar
Stayed 1 night in Oct 2025

4/10 Poor

JESSICA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was helpful and friendly. Smelled of smoke in our room and doorways to outside. People standing directly outside the door smoking. You could hear other people all around inside the room. Our sink leaked and maintenance was not available (not completely the staff’s fault.) was not very clean in hallways and elevators. I would not stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay and staff

Parking was great. The breakfast attendant was very friendly and personable. Front desk attendants were friendly as well.
Stayed 1 night in Oct 2025

8/10 Good

Mohamed

Clean good stuff
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Good for St. Louis

The room was clean and the place was quiet.
Stayed 1 night in Oct 2025

6/10 Okay

Roman

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not filthy but not clean, felt like when you ask your teenager if there room is clean and they say it’s not that bad and you go in there and it no where near meets your standards. Needs a deep cleaning.
Stayed 1 night in Oct 2025

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service
Key cards had to be reprogrammed 3 out of 4 days. Shower curtain rod loose. Could keep it closed.
Stayed 4 nights in Oct 2025

4/10 Poor

Robert

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were superb! The hotel? Not so much. Our lamp flickered nonstop, the AC whistled and screamed all night, and the beds were far from comfortable. It was a tad noisy but the hotel appeared to be packed as well. This is a pet friendly hotel, but there are not a lot of spaces for pet relief. It's also right next to what appears to be a popular bus station.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was incredibly clean and seems to be updated recently to keep up with modern times. Staff was incredibly nice and accommodating to our single issue we encountered. My only downside to this hotel, was the size was on the smaller side and only one elevator, which made going back to my room a longer process due to the traffic in the morning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gilbert, Colorado Springs

Great
Stayed 1 night in Oct 2025

10/10 Excellent

Rene

Stayed 1 night in Sep 2025

8/10 Good

Sanjay

Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Reasonably pleasant place. Good for dog.
Stayed 1 night in Oct 2025

4/10 Poor

Aaron

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We did not end up staying here. When we got to the room, it smelled funky. My husband went to the ac unit and pulled out the filters and they were FULL. When he went to the bathroom to empty them into the trash, he discovered there was black mold in on the ceiling where there appeared to be water damage. The shower/bathtub was yellowing. Overall it just wasnt great. He went downstairs and they offered a different room. That rooms AC wasnt working. SO we just got a refund and found somewhere else to stay.
Stayed 1 night in Oct 2025

4/10 Poor

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a gross hotel. The chair in the room was stained. The floor felt sticky
Stayed 3 nights in Oct 2025

4/10 Poor

Patricia

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Rating: poor

I could not comfortably use my laptop to attend to business matters. The piece of furniture used for a desk in the rooms is not at desk height and the chair could not be raised high enough to use it. I looked all over the property for a comfortable alternative and there was none. There was no place to hang business clothes, and the iron was too dirty to use. The carpet in the hallways was not vacuumed well at all. Debris along edges and corners. Dog poop on the first floor when getting off the elevator sat for most of day before getting cleaned up. Room was not serviced the entirety of our stay. The 'gazebo' area was disgusting and the furniture completely worn out and terribly uncomfortable. Property seemed safe enough, except for when we found an exit door propped open with a rock one night. Bath/shower very unsafe! Safety bars are needed for even an able-bodied person because of the slick marble walls and floor. I sat on the side chair in the room and one of the legs came off. Further inspection looked like the leg was being used as a prop and was not attached to the chair. The hotels.com site rated this hotel an 8, which is why I booked it. I will report to hotels.com that it most definitely is not an 8.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Cassie

Travelled with family
The stay was your average stay at a hotel. It did what we needed it to. There were just a few things that could have been better maintained. The pool seemed green so we didn’t even attempt to swim in it. Our beds were clean and neat however the bathroom sink had a huge crusted up something on the faucet and that was not great to see and the shower had hair on the wall. The floor could have used some cleaning and our mirror was filthy with markings all over the glass.
Stayed 1 night in Sep 2025

10/10 Excellent

Colleen, Eureka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always clean and the staff is always friendly and helpful. There are many different restaurants in the area plus two grocery stores. Because it's located near I-270, it's easy to go to various shopping malls and areas.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodney

Stayed 3 nights in Sep 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kapra

Stayed 1 night in Sep 2025