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Best Western Plus St. Louis West-Westport

2.5 star property

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Photo gallery for Best Western Plus St. Louis West-Westport

Lobby
Lobby
Free daily full breakfast
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
12220 Dorsett Rd, Maryland Heights, MO, 63043
  • Place, Westport Plaza
    ‪16 min walk‬
  • Place, St. Louis Zoo
    ‪17 min drive‬
  • Place, St. Louis Union Station
    ‪22 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(91 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(85 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
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3.6 out of 5, Good, 1,090 reviews
The price is €82
includes taxes & fees
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La Quinta Inn & Suites by Wyndham St. Louis Westport

About this property

Best Western Plus St. Louis West-Westport

Hotel in Maryland Heights with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Plus St. Louis West-Westport offers 125 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

LCD televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Best Western Plus St. Louis West-Westport gets high marks from our customers. During your stay, you'll be within walking distance of Westport Plaza. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Westport Plaza and 9 minutes from Ameristar Casino St. Charles
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus St. Louis West-Westport offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Best Western Plus St. Louis West-Westport also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Maryland Heights hotel is smoke free.

Guests are served a free full breakfast daily. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Drury Inn Westport
Drury Westport
Drury Inn Westport Maryland Heights
Drury Westport Maryland Heights
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Maryland Heights
Drury Inn Suites Westport
Plus St Louis West Westport
Best Western Plus St. Louis West-Westport Hotel
SureStay Plus Hotel by Best Western St. Louis Westport
Best Western Plus St. Louis West-Westport Maryland Heights
Best Western Plus St. Louis West-Westport Hotel Maryland Heights

Best Western Plus St. Louis West-Westport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 475 out of 1023 reviews
Rating 8 - Good. 244 out of 1023 reviews
Rating 6 - Okay. 152 out of 1023 reviews
Rating 4 - Poor. 88 out of 1023 reviews
Rating 2 - Terrible. 64 out of 1023 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Hayley

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was just me and my boyfriend. The overall stay was good. However, when we first arrived to our room, the floor was dirty, the trim was coming off, popcorn & hair was on the bed and under the pillows was a bug. We continued to inspect the room and found a bug in the shower as well, with the shower floor uncleaned as well. We took pictures and showed the front desk. They were shocked and gave us a different room for our stay. The second room was much better and cleaner. Overall the staff, breakfast, and area was good. Just a poor first room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is a diamond!

This hotel is super special. Very comfortable, and the lobby area is updated. I enjoyed a lovely afternoon in the outdoor pool. It was amazing. Room was clean and bed was comfortable. The on demand coffee in the lobby is wonderful. The price was very affordable. Staff was friendly, but some were hard to understand, as English is obviously not their first language. The only improvement I might suggest is variation of breakfast offerings (both mornings we were there the choices were the same). But breakfast was great! Chocolate waffles!!! I really thought we were at a Drury Inn. The only thing missing was an afternoon kickback offering. : )
Stayed 2 nights in Aug 2025

6/10 Okay

Marlene

Stayed 1 night in Aug 2025

10/10 Excellent

Lakeisha

Liked: Cleanliness, amenities
I STAY HERE ALOT ALWAYS A GOOD STAY
Stayed 1 night in Aug 2025

6/10 Okay

Mary

Travelled with family
If you just need a night to sleep its average, clean rooms and bathroom! Free breakfast was ok. Its a convenient location
Stayed 1 night in Aug 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What ever you do please don’t stay at this hotel, I was just there on Aug 22, 2025 I originally paid for a 3 night stay, but once we got there the rooms were dirty and 1 room was full of ants, we were given 3 different rooms and all 3 was dirty! So we asked for a refund! We wasn’t even checked in for 1 hr, and most of that time was spent from going to room to room. The owner would only refund me for 2 nights, not the 1st night and we wasn’t even there for 1hr. BEWARE! The pictures on the website looks nothing like what we walked into and we were given 3 different rooms one full of ants all on the floor and coming from the wall which we took pictures of And showed the young lady at the front desk! I’m highly disappointed! In the lack of customer service that was provided! I will never recommend anyone to stay at this establishment! STAY THERE AT YOUR OWN RISK!
Stayed 3 nights in Aug 2025

8/10 Good

Phoebe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and staff were friendly. The hotel is older but has been cosmetically updated.
Stayed 2 nights in Aug 2025

8/10 Good

Leah

Liked: Staff & service, property conditions & facilities, room comfort

Everyone was polite , real friendly service.

Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Everything was very clean and nice ,pool was very well kept and all the people were very friendly and nice to help with anything. Breakfast was really good to will 💯 be back for sure thank you so much ❤️
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Stayed 1 night in Aug 2025

8/10 Good

Rae Ellen

Stayed 1 night in Aug 2025

2/10 Terrible

Kristine

Disliked: Cleanliness, property conditions & facilities
We discovered bugs in our room shortly after arrival. We don’t do bugs of any kind. Enough said.
Stayed 4 nights in Aug 2025

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very small. The room was not especially clean. The price was low, so, I guess this was one of the “you get what you pay for” situations. The breakfast was decent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eddy

Stayed 1 night in Jul 2025

8/10 Good

LAURA

Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Halid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, remodeled
Stayed 2 nights in Aug 2025

8/10 Good

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great place to stay but you did not tell me that they started to charge $50.00 more. I wish you people about this. Some dont have the extra $50.00. Then they keep the money for days before it gets back into the bank.
Stayed 1 night in Aug 2025

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was nice Room was comfy Bathroom by breakfast room was dirty Smoke detector was torn off our room wall Breakfast was good
Stayed 1 night in Aug 2025

6/10 Okay

Chris

Stayed 3 nights in Aug 2025

4/10 Poor

Crystal

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was tiny. Bath tub was peeling. Charged a $50 additional fee not listed on app or when reserving the room
Stayed 1 night in Aug 2025

6/10 Okay

Makayla, Modesto

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
floor was dirty & bathroom door had to be slammed to be shut
Stayed 1 night in Aug 2025

8/10 Good

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The regular room was small for family of 4 but we made it work.
Stayed 4 nights in Jun 2025

4/10 Poor

Michelle

Disliked: Staff & service, property conditions & facilities

Disappointed

The television wasn't working properly. Instead of moving me to another room they opted to send maintenence and I ended up calling back to say nevermind. The door to enter the room was extremely hard to open and close.
Stayed 1 night in Aug 2025