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Candlewood Suites St Louis St Charles by IHG

2.5 star property

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Photo gallery for Candlewood Suites St Louis St Charles by IHG

Suite, 2 Bedrooms | 1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
BBQ/picnic Area
1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View in a map
1800 Zumbehl Rd, St. Charles, MO, 63303
  • Place, Lindenwood University
    ‪3 min drive‬
  • Place, Ameristar Casino St. Charles
    ‪5 min drive‬
  • Place, St. Louis Union Station
    ‪29 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Fridge, microwave, oven, stovetop

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed

8.2 out of 10
Very good
(26 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Fridge, microwave, oven, stovetop

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites St Louis St Charles by IHG

Hotel in St. Charles with 24-hour fitness centre and 24-hour front desk
A 24-hour fitness centre, a snack bar/deli and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Candlewood Suites St Louis St Charles by IHG offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites St Louis St Charles by IHG. During your stay, you'll be close to Ameristar Casino St. Charles. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Lindenwood University and a few minutes from St Charles Convention Center
  • Pets welcome for a fee
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites St Louis St Charles by IHG. Self parking is free.

Smoking is allowed in designated areas at this St. Charles hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Business services

  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Marriott Hotel St Charles
Towneplace Suites Marriott St Charles
Towneplace Suites Marriott St Charles Hotel
Towneplace Suites Marriott St Hotel
Towneplace Suites Marriott St
Towneplace Suites By Marriott St Charles
Candlewood Suites St Louis St Charles by IHG Hotel
Candlewood Suites St Louis St Charles an IHG Hotel
Candlewood Suites St Louis St Charles by IHG St. Charles
Candlewood Suites St Louis St Charles by IHG Hotel St. Charles

Candlewood Suites St Louis St Charles by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 266 out of 745 reviews
Rating 8 - Good. 224 out of 745 reviews
Rating 6 - Okay. 98 out of 745 reviews
Rating 4 - Poor. 85 out of 745 reviews
Rating 2 - Terrible. 72 out of 745 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty - would never stay again

Dirty, leaking , and overall unsafe. Changed rooms several times, each room was just as bad. Several other guests were also trying to switch rooms. After the 5th dirty room, I left and checked into another hotel. We had two days left at Candlewood which they refused to refund.
Stayed 3 nights in Aug 2025

8/10 Good

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to location of event we were here for and had stayed here many times years ago and have had good experiences. Unfortunately traveling with our dog and now they charge extra.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a fan

The property upon arrival is confusing. There was no signage as to where to enter. The check-in staff, AJ, was very kind. That was the main highlight of our stay. The hotel was quiet, but in very poor condition, especially cleanliness-wise. There was mold on the bathroom exhaust fan. There were stains all over the carpet, both in our room and in the hallways/common areas. The flooring in the kitchen area was peeling up. The hotel also smelled - our room was humid and smelled like feet. The lobby area reeked of smoke, as staff and guests would smoke very near the doors, despite the “100% smoke free property” signs. We were staying with our infant and all of these issues made us uncomfortable.
Stayed 1 night in Aug 2025

4/10 Poor

Jessi

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
I went on a weekend trip with my husband and 3 kids. We were arriving later in the evening. The hotel called at almost 11pm and informed me that the room I booked wasnt going to be available the 1st night. Instead of a room with 2 beds, we were booked into 2 separate rooms. Which would have been fine, except we were charged the same price, even though the rooms book at different prices. We were required to reload our stuff back in our car after the 1st night because our double room wouldnt be available until later that afternoon, but the hotel needed to be able to clean and rebook the single rooms. The second night we got
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Brittney

Disliked: Cleanliness, property conditions & facilities
My AC leaked the carpet in living room area q Was wet, we asked to be moved couldn’t be moved
Stayed 5 nights in Jul 2025

6/10 Okay

Kara, Lees Summit

Disliked: Cleanliness, property conditions & facilities
M
Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 1 night in Jul 2025

4/10 Poor

Robin

Disliked: Property conditions & facilities
On my second day of a nine day stay the carpet was wet as was the comforter due to a leak from the sprinkler head at the foot of the bed. I reported it. The next day they came and cut a large hole in the ceiling and left it open for two days. The hole was large enough for bugs, mice, and rats to have entered the room from the second floor ceiling. They did return to patch the ceiling and left a fan to dry the carpet. Additionally, there is not enough parking. Many spaces are filled by large commercial trucks, flatbed and cable reel trailers, along with wide body trucks and bad parking jobs with even normal cars taking two spaces. Several spaces were taken up by storge lockers. The outside trash cans were overflowing and you had to walk through a lineup of smokers at each entrance.
Stayed 10 nights in Jun 2025

4/10 Poor

Samantha

Travelled with family, Travelled with family and small children
Liked: Amenities
Ants on the counters. Paint all over the floors. Holes in the wall
Stayed 2 nights in Jun 2025

8/10 Good

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Brytaney

Stayed 1 night in Feb 2025

10/10 Excellent

Lucas

Business traveller
Liked: Cleanliness, amenities
Very nice
Stayed 1 night in May 2025

4/10 Poor

andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Run down. Dirty. Hair all over bathroom. Stains all over carpet and couch! I do not want to know what the stains are. Rooms smelled. Bed had decent bedding. Needs to updated and inspected. Maybe reevaluate corporate leadership. Get on those corporate jets and get in field and see what your establishment look like and how they run. Oh and don’t tell them when you visit. Not rocket science.
Stayed 1 night in May 2025

8/10 Good

NICHOLAS

Stayed 1 night in May 2025

8/10 Good

Donald

Stayed 2 nights in Apr 2025

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, comfortable beds. We didn’t get what we originally reserved which was a bummer. Wish they had continental breakfast.
Stayed 1 night in Apr 2025

4/10 Poor

James

Disliked: Amenities, property conditions & facilities
I expected more. It's no better than any other hotel, just more expensive!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Clean and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Venus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

mindy, springfield

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room next door to us was talking until 4 in the morning stopped for a little while and started up again at 7. They where so loud. The room was dirty and missing many items in the kitchen. also, part of the door was coming off that was on the bathroom door.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

It was decent. The area wasnt too bad and there was shopping close by and places to eat. Parking was a little rough and limited but it was fine.
Stayed 3 nights in Mar 2025

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It wasn’t as good as the last time we went due to the AC/Heater not working property and didn’t have pots and pans in the kitchen so we went back to the front desk but the girl said that she didn’t know how to access the kitchen stuff but they did give us some the next day.
Stayed 2 nights in Feb 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Feb 2025