The Watershed

3.5 star property

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Photo gallery for The Watershed

Reception
Sun deck
Front of property
Premium bedding, in-room safe, desk, laptop workspace
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
353 Main Ave, Norwalk, CT, 06851
  • Place, The Curb Dog Park
    ‪19 min walk‬
  • Place, Caldor Shopping Center
    ‪3 min drive‬
  • Place, Center Seven Shopping Center
    ‪3 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪31 min drive‬

Room options

Superior Room, 1 King Bed, City View (Superior King)

9.8 out of 10
Exceptional
(36 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed, City View (Deluxe King)

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, City View (Classic Queen)

9.6 out of 10
Exceptional
(32 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, City View (Deluxe Double Double ADA Compliant)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed, Accessible, River View (Studio King ADA Compliant)

  • River view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, River View (Studio King)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, City View (Superior King ADA Compliant)

  • City view
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds, City View (Deluxe Double Double)

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

The Watershed

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site.
The Watershed offers 96 accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Watershed. During your stay, you'll be close to Norwalk Hospital. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Waveny Park and a few minutes from Norwalk Islands
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1200 square feet (111 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly The Watershed. Free self parking is available. A complete renovation of The Watershed was completed in April 2024.

This 3.5-star Norwalk hotel is smoke free.

The Watershed has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (1,200 square foot of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (130 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2013
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zero
Hotel Zero Degrees Norwalk
Hotel Zero Norwalk
Norwalk Hotel Zero
Zero Degrees Hotel Norwalk
Zero Degrees Norwalk
Zero Hotel
Zero Hotel Norwalk
The Watershed Hotel
The Watershed Norwalk
Hotel Zero Degrees Norwalk
The Watershed Hotel Norwalk
The Watershed Formerly Hotel Zero Degrees

The Watershed Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 724 out of 1006 reviews
Rating 8 - Good. 152 out of 1006 reviews
Rating 6 - Okay. 73 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tavar

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and room was clean, spacious and enough for our stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Hotel staff was excellent, good bar/ restaurant
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Room was spacious, comfortable, well appointed. Staff very friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Barbara and Mark

Liked: Cleanliness, amenities
The hotel was gorgeous! Check-in and check-out were so very easy! The staff members were efficient and friendly! The room was very comfortable and spacious!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jeremiah

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good more breakfast options would be nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was great and perfect location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Very cozy, clean, friendly staff. All I needed to wait though the snowstorm.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was so clean and the staff was so kind. I would for sure come back here.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Beautiful hotel!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kumi

Liked: Cleanliness, amenities, property conditions & facilities
Great clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Always a lovely stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Selenia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Katica

Liked: Cleanliness, staff & service, amenities
Beautiful decor, cozy and clean. Great staff.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Shanelee

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room, staff, and amenities. As well as property overall.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Malissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing stay, this is my 5th time here and my family and I are never disappointed. The staff are awesome and accommodating and the hotel is always clean and smells great!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Rooms are spacious and updated. The staff are absolutely wonderful. I highly recommend. The bed was comfy and the bathroom was updated and spotless.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful decor, very quiet during my stay:)
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the the entire experience. Room was fabulous as well as the staff..
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was beautiful!! Very comfortable and clean. The staff is very pleasant. The restaurant next door is also a huge plus. Highly recommended will stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Avonelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, cozy.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rickson

Liked: Cleanliness, property conditions & facilities
Another amazing experience!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Deceiving from the outside. Very nice hotel. Rooms were spacious. Very clean hotel. Staff was very kind.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

regine

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to make sure our stay was great!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place to stay.
Stayed 1 night in Sep 2025