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The Watershed

3.5 star property

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Photo gallery for The Watershed

Lobby sitting area
Reception
Meeting facility
Sun deck
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
353 Main Ave, Norwalk, CT, 06851
  • Place, The Curb Dog Park
    ‪16 min walk‬
  • Place, Center Seven Shopping Center
    ‪2 min drive‬
  • Place, Caldor Shopping Center
    ‪2 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪26 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View (Superior King)

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View (Superior King)

9.8 out of 10
Exceptional
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King)

Deluxe Room, 1 King Bed, City View (Deluxe King) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View (Deluxe King)

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View (Classic Queen)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, City View (Classic Queen)

9.8 out of 10
Exceptional
(25 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Deluxe Double Double ADA Compliant)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (Deluxe Double Double ADA Compliant)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, River View (Studio King ADA Compliant)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, River View (Studio King ADA Compliant)

  • 37 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, River View (Studio King)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, River View (Studio King)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, City View (Superior King ADA Compliant)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Superior King ADA Compliant)

  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View (Deluxe Double Double)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, City View (Deluxe Double Double)

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Watershed

Riverside hotel with 24-hour fitness centre and rooftop terrace
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site.
The Watershed offers 96 accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Watershed. During your stay, you'll be close to Center Seven Shopping Center. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Caldor Shopping Center and a few minutes from Center Seven Shopping Center
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1200 square feet (111 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly The Watershed. Free self parking is available. A complete renovation of The Watershed was completed in April 2024.

This 3.5-star Norwalk hotel is smoke free.

The Watershed has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (1,200 square foot of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (130 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2013
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zero
Hotel Zero Degrees Norwalk
Hotel Zero Norwalk
Norwalk Hotel Zero
Zero Degrees Hotel Norwalk
Zero Degrees Norwalk
Zero Hotel
Zero Hotel Norwalk
The Watershed Hotel
The Watershed Norwalk
Hotel Zero Degrees Norwalk
The Watershed Hotel Norwalk
The Watershed Formerly Hotel Zero Degrees

Reviews

The Watershed Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 662 out of 1020 reviews
Rating 8 - Good. 192 out of 1020 reviews
Rating 6 - Okay. 90 out of 1020 reviews
Rating 4 - Poor. 31 out of 1020 reviews
Rating 2 - Terrible. 45 out of 1020 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay again. One issue was that there was no hot water at breakfast. Room was clean and crisp. Staff was efficient. Price was great.
Stayed 1 night in Sep 2025

4/10 Poor

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed. Moved my daughter into college and picked this hotel because I chose a hot tub filter, no hot tub. The app needs to update this hotel has no pool and no hot tub.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking place at a great location
Stayed 1 night in Jul 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Great service.
Stayed 1 night in Aug 2025

10/10 Excellent

laura

Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and the staff was wonderful. The decor in the lobby, on the rooftop deck and in the rooms is great. However, advertising as a riverfront hotel is somewhat deceptive as you can barely see the river and most of it is dried up :( This is a city hotel, but a lovely one.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and modern. We enjoyed the restaurant, Siena. Food was delicious and the drinks were awesome! The staff in both the hotel and the restaurant were fantastic! The rooftop terrace was our favorite place to hang out. The location was perfect as well. Walkable to many stores and restaurants and a 15 minute drive to a beautiful beach and park. We will return in the future.
View from lobby
Siena
Calf pasture and Shady beach
Calf pasture and shady beach
Stayed 3 nights in Aug 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Martha

Striking design - very pleasant environment, especially the lobby and breakfast area which overlook a peaceful stream. Rooftop deck is amazing. We’d go out of our way to stay here if we return to CT.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rowena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Stayed 1 night in Aug 2025

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service
Pleasant but very noisy in the lobby and train in the back .
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful.
Stayed 1 night in Aug 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Deirdre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, a very comfortable and aesthetic room. Disagree with charging for bottle of water in room.
Stayed 1 night in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Branislav

Stayed 1 night in Aug 2025

10/10 Excellent

Gisela, bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars

Nice staff, easy check in/out, very clean and great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonia, Peekskill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, and the staff were very pleasant. The cocktails and food at the restaurant, Siena, were great. We were disappointed that there was no rooftop bar. This amenity listed on the website was misleading; however, it is a beautiful space.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Francine

Disliked: Cleanliness, staff & service, amenities
Ladies beware!! A few hours after my departure from this hotel, I received an email notification of permanently damaged linens which would equate to $100+ fee. After promptly requesting the evidence, I was sent images of UNWASHED towels, pillowcases and a robe— they reflected moderate makeup residue. After seeking the proof that the makeup could not be removed with machine wash, I was told by management that such images were not available. I travel extensively and have never experienced this type of hotel feedback or outrageous charges. Also, I have white linens at my home and the very same makeup residue is seamlessly removed with a single machine wash. This seems to be a tactic to overcharge patrons. By the way, they also attempted to charge me for the hotel receptionist transferred phone call to the onsite restaurant. I would think that if the hotel has unreasonable concerns about makeup on linens, etc., they would simply add brown face towels for makeup wearing patrons!
Stayed 4 nights in Jun 2025

6/10 Okay

Janice

Liked: Property conditions & facilities
Bed comfort
Stayed 1 night in Aug 2025