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Holiday Inn Stevenage by IHG

4.0 star property

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Photo gallery for Holiday Inn Stevenage by IHG

Property amenity
Reception
Standard Room, 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
St Georges Way, Fire Station, Stevenage, England, SG1 1HS
  • Place, Gordon Craig Theatre
    ‪6 min walk‬
  • Place, Cineworld Stevenage
    ‪10 min walk‬
  • Place, Lamex Stadium
    ‪17 min walk‬
  • Airport, London (LTN-Luton)
    ‪23 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed

Room amenity

Premium Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed (Walk-In Shower)

8.8 out of 10
Excellent
(16 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Walk-In Shower)

Standard Room, 1 King Bed, Accessible (Walk-In Shower) | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Walk-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Stevenage by IHG
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Business services
4.2 out of 5, Very good, 1,002 reviews
The price is €51
includes taxes & fees
21 Dec - 22 Dec
Holiday Inn Express Stevenage by IHG

About this property

Holiday Inn Stevenage by IHG

Hotel with a restaurant, 6-minute walk to Gordon Craig Theatre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre.
Holiday Inn Stevenage by IHG offers 140 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 26-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Stevenage hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Stevenage by IHG. During your stay, you're just a quick walk from Gordon Craig Theatre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Just a 2-minute drive from Gordon Craig Theatre and 8 minutes from Welwyn Roman Baths
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Stevenage by IHG.

This 4-star Stevenage hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Holiday Inn Stevenage by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 4 August 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel STEVENAGE
Holiday Inn STEVENAGE
STEVENAGE Holiday Inn
Holiday Inn Stevenage Hotel Stevenage
Holiday Inn Stevenage Hotel
Holiday Inn Stevenage
Stevenage By Ihg Stevenage
Holiday Inn Stevenage by IHG Hotel
Holiday Inn Stevenage an IHG Hotel
Holiday Inn Stevenage by IHG Stevenage
Holiday Inn Stevenage by IHG Hotel Stevenage

Holiday Inn Stevenage by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 268 out of 593 reviews
Rating 8 - Good. 193 out of 593 reviews
Rating 6 - Okay. 68 out of 593 reviews
Rating 4 - Poor. 30 out of 593 reviews
Rating 2 - Terrible. 34 out of 593 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stoyan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Nice stay

Nice stay, hotel need to improve on the cleaning side. There was a few areas with dirty red brownish spots, including sheets and dust.
Stayed 1 night in Sep 2025

10/10 Excellent

Ita

Stayed 3 nights in Aug 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean and the staff where very helpful will be going back in the near weeks
Stayed 3 nights in Aug 2025

10/10 Excellent

Vijaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

My checkin was fast & efficient. I was offered an early checkin for a small additional cost & was given a free upgrade. The staff were friendly & welcoming. The room had all the basic amenities but what delighted me was the fact that they not only provided shower gel & shampoo but the best hair conditioner I’ve ever had in a hotel stay. The bed & pillows were comfortable. Convenient location to town & the shops. Mine was a good 1 night stay. Would be happy to stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Embert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Stayed 1 night in Jul 2025

6/10 Okay

Nabil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Martin, Spalding

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Staff were absolutely brilliant.
Stayed 1 night in Aug 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Jul 2025

2/10 Terrible

Andy

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort

Holiday Inn stay.

We usually stay in Premier Inns but decided to stay in Stevenage's Holiday Inn this time. Pros. The building is kept very clean and the room we had was spacious, bed was comfortable and we had a very nice walk-in shower room. The air conditioning was excellent. Room had plenty of storage and a safe for any valuables. The staff were all very friendly and helpful ( especially the young lady who booked us in ) You get two key cards and you need one to activate the electricity in the room...the card holder is just inside the door. The breakfast was extra, £10 for a full English breakfast which was very good. There is very little parking and it costs £12 to park on site overnight but there is a multi-storey car park across the other side of the dual carriageway which is cheaper. Cons. The shower room had a very noisy drain. You could hear loud gurgling when the rooms beside, or above,were using their showers. Walls could have had better sound-proofing perhaps. Apart from those two niggles, we were very impressed. Will book again.
Stayed 1 night in Jul 2025

8/10 Good

Damien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dominic

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, clean hotel, great food. Friendly staff.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First thing on this review I'd like to highlight is the staff. The staff all went above and beyond to help us with the issues we had during our stay. All staff we helpful, polite and welcoming. The room This is where the issue started. After a long day travelling we unpacked and looked forwrds to a nice hot shower. The shower only ran freezing cold. We reported this to reception who sent somebidy immediately to inspect the shower to see if this could be rectified. U unfortunately this could not be fixed and we was asked if we could change rooms. This meant repacking to move. We got into the second room and checked the hot water tap and it was running hot, so we unpacked. My partner got in the shower and notice that the shower fittings around the bath were lose and after a few minutes this shower also ran cold. Again this was reported to reception who were super apologetic. We was moved for the 3rd time this time to an upgraded room with a hot shower. We was also provided with complementary food and drinks for our troubles and a complementary night. The staff really did help the best they could. Check the shower temp before you unpack. I am going on from here, to another holiday inn elsewhere in the country and got to say I'm a little apprehensive.
Stayed 3 nights in Jul 2025

6/10 Okay

aliakber

Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Connor

Stayed 1 night in Jul 2025

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning didn't work on one of the hottest nights of the year . Reported it to reception on returning from a family celebration at11.30 pm and was told to give it time to work. The lovely girl on reception on checkout apologised and said he should have rebooted it . The bed and the pillows were also really hard . Had an uncomfortable night even though we were given a fan.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Miles

Stayed 2 nights in Jul 2025

10/10 Excellent

Olubunmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are absolutely fantastic. They are polite helpful and professional. They were willing to do their best to make our stay seamless. I highly recommend.
Stayed 1 night in Jul 2025