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The Mill Hotel

3.0 star property

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Photo gallery for The Mill Hotel

Rooftop terrace
Garden views, serves lunch and dinner
Desk, iron/ironing board, free cots/infant beds, free WiFi
Front of property
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Walnut Tree Lane, Sudbury, England, CO10 1BD
  • Place, Gainsborough's House
    ‪6 min walk‬
  • Place, Sudbury Water Meadows
    ‪9 min walk‬
  • Place, Ipswich Waterfront
    ‪42 min drive‬
  • Airport, London (STN-Stansted)
    ‪43 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Double Room

8.0 out of 10
Very good
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Twin Room

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Interior
The Bull Hotel Long Melford by Greene King Inns
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, 357 reviews
The price is €79
includes taxes & fees
7 Feb - 8 Feb
The Bull Hotel Long Melford by Greene King Inns

About this property

The Mill Hotel

Riverside hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and a 24-hour front desk.
The Mill Hotel offers 62 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Sudbury hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of The Mill Hotel's great location. During your stay, you're just a quick walk from Gainsborough's House. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at The Mill
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Gainsborough's House and 9 minutes on foot from Sudbury Water Meadows
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1672 square feet (155 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Mill Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Sudbury hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
The Mill – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Mill Bar – Overlooking the garden, this bar specialises in Regional cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mill Bar
  • The Mill

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,672 square feet of conference space

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Legacy Mill Hotel
Legacy Mill Hotel Sudbury
Legacy Mill Sudbury
Elizabeth Hotel Mill Riverside
Mill Hotel Sudbury
Mill Sudbury
The Legacy Mill Hotel Sudbury, Suffolk
Mill Hotel
The Mill Hotel Sudbury, Suffolk
The Mill Hotel Hotel
The Mill Hotel Sudbury
The Mill Hotel Hotel Sudbury

The Mill Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 244 out of 634 reviews
Rating 8 - Good. 228 out of 634 reviews
Rating 6 - Okay. 98 out of 634 reviews
Rating 4 - Poor. 37 out of 634 reviews
Rating 2 - Terrible. 27 out of 634 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Kirsi

Disliked: Staff & service
The room was very small, with no proper place for bags and the bathroom could use some upgrading. The staff at the bar and breakfast were excellent but unfortunately, the same cannot be said about the reception staff, especially the young girl with dark hair and glasses. The reception staff could learn about customer service from the bar staff. We were not made feel welcome and it felt like we were inconvenience both at check-in and check-out by the same person.
Stayed 2 nights in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay comfy and tasty breakfast
Stayed 1 night in Oct 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My room was adequate but quite sparse. It was clean and warm. I would have liked a bedside cabinet. There was nothing by the bedside. The view was lovely.
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher, Randwick

Stayed 1 night in Oct 2025

10/10 Excellent

Melvyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great, staff we're lovely and the setting excellent. A great stay we will be back.
Stayed 1 night in Oct 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much improved since our visit about 2 years ago. Bar staff Friday supper helpful & friendly, v good. Breakfast Sunday, good service and good food.
Stayed 2 nights in Oct 2025

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a single woman I hate it when a receptionist openly states my room number for anyone to hear. Then inadequate signage in a series of corridors, a broken step, missing carpet treads, an uncomfortable mattress, rock hard pillows and a very poor shower all convinced me I will never return to this hotel. A shame because its location, the mill wheel and views are superb.
Stayed 1 night in Oct 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very picturesque area and view from my room,easy walking distance in to the town and great for local walks
Stayed 1 night in Oct 2025

10/10 Excellent

kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice very helpful front desk helped us get a taxi after phoning round many!
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel, felt nothing was too much troible, from the welcome on reception, to the dining room staff. Our room was ample size and had all you would expect, including extras like a coffee machine and biscuits. The views from the room were a bonus too
Stayed 1 night in Oct 2025

6/10 Okay

Annette

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff very good. Try hard to be helpful. Had to move rooms after one night with no heating. Second room had broken toilet seat and tv not working properly. Room maintainance very poor. Hotel in nice location by fields and river.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

6/10 Okay

Lynn

Liked: Room comfort
Surprised that no connection to Reception from room - a long walk for a couple with arthritis and dementia. Also no room service- trying to take food back to our room would be extremely difficult.
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

80th birthday stay

We thoroughly enjoyed the trip. The hotel was very comfortable and the position of the hotel is lovely
Stayed 1 night in Sep 2025

8/10 Good

Francesca

Stayed 1 night in Sep 2025

8/10 Good

amera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is in a lovely location, surrounded by nature, shops, and restaurants, which makes it very convenient. The staff were friendly and welcoming, the receptionist even offered to help carry our luggage, which we really appreciated. That said, the hotel could benefit from some refurbishment. There is no lift, which makes it difficult when carrying luggage to higher floors. Our room, located on the second floor, was very warm despite the heating being off. We had to keep the windows open, and unfortunately, that meant a few spiders found their way inside. The bathroom was quite small and heated up quickly. I also found the tap a little stiff to use, and it broke while I was trying to open it. We had a family room with a sofa bed, but unfortunately, it wasn’t comfortable, the mattress was uneven, creaked loudly, and caused us two sleepless nights. When we asked about alternatives, we were told the only option was a zip bed, which didn’t sound like a significant improvement. Breakfast was good and had all the basics, but it would have been helpful if staff mentioned that different styles of eggs could be requested, we only found out afterwards, and the scrambled eggs didn’t appeal to us. Overall, this hotel is fine for a short stay, especially if you value the location and friendly service. For longer family stays, however, comfort may be an issue, particularly with the sofa bed.
Stayed 2 nights in Sep 2025

8/10 Good

Micaela

Business traveller
Liked: Staff & service

Poor accomodation but excellent service and food

I was allocated a room in the annex. It would have been helpful to have had a map or better instructions on how to find the door /room or better still walk customers to the door! The room was cosy and basic but the shower room was not clean. The shower had residue on the tiles (I didn't use it!). The bed was hard as were the pillows. Bar staff were incredibly helpful and the food was incredible.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking
Stayed 1 night in Sep 2025

6/10 Okay

John

Travelled with group
Liked: Cleanliness

Not value for money

Hotel rooms very small. Tv couldn’t tune in. Shower was feeble to say the least. Needs updating
Stayed 1 night in Sep 2025

4/10 Poor

Graham

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Dining room quiet but had to wait extended time for meal as seemingly more important guests being served elsewhere. Eventually given some complementary free bread but only at second time of complaining. Suggest better training in customer service required.
Stayed 1 night in Sep 2025