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Holiday Inn Express Hotel & Suites Suffolk by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Suffolk by IHG

Lobby
Exterior
Seasonal outdoor pool
1 bedroom, desk, iron/ironing board, cots/infant beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1018 Centerbrooke Ln, Suffolk, VA, 23434
  • Sentara Obici Hospital
    ‪6 min walk‬
  • Obici Hospital
    ‪6 min walk‬
  • Suffolk Visitor Center
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, desk, iron/ironing board, cots/infant beds

Suite, 1 Bedroom

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, desk, iron/ironing board, cots/infant beds

Suite, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | 1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 22 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed (Extra Floor Space)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Suffolk Riverfront

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (819)
The price is €167
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Hilton Garden Inn Suffolk Riverfront

About this property

Holiday Inn Express Hotel & Suites Suffolk by IHG

Hotel in Suffolk with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Suffolk by IHG offers 96 accommodations with coffee/tea makers and an iron/ironing board. LCD televisions come with cable channels. Fridges and microwaves are provided.

This Suffolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Suffolk by IHG. During your stay, you're just a quick walk from Obici Hospital. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Obici Hospital and Sentara Obici Hospital
Holiday Inn Express Hotel & Suites Suffolk by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. Event space at this hotel measures 500 square feet (45 square metres) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites Suffolk by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served a free buffet breakfast.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 500 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Suffolk
Holiday Inn Express Suffolk
Holiday Inn Express Hotel And Suites Suffolk
Holiday Inn Suffolk
Holiday Inn Suffolk
Suffolk Holiday Inn
Suffolk Holiday Inn
Holiday Inn Express Hotel Suites Suffolk

Holiday Inn Express Hotel & Suites Suffolk by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 529 reviews
Rating 8 - Good. 154 out of 529 reviews
Rating 6 - Okay. 53 out of 529 reviews
Rating 4 - Poor. 23 out of 529 reviews
Rating 2 - Terrible. 12 out of 529 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was glad to have several food options in walking distance, so convenient! The property was clean and comfortable. They could have done a little better on the breakfast each morning but it was satisfactory! Over all my stay was wonderful.
Stayed 2 nights in Feb 2025

8/10 Good

Saralee

Stayed 1 night in Feb 2025

6/10 Okay

Chervonda

Stayed 2 nights in Feb 2025

6/10 Okay

Sharon

Stayed 1 night in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort

Check in

The telephone service was superb and the gentleman was very nice and helpful. However, at check in I was not given any information about the amenities, times of check in and check out. I was handed keys and a paper to sign and nothing else. I realize with everything being digital and electronic that the assumption is that all information is available online. However, it would be helpful to have that information given at check in especially if you would like returning customers. First impressions are lasting impressions. The bed and pillow were super comfy.
Stayed 1 night in Feb 2025

2/10 Terrible

Sheila, Centennial

Stayed 1 night in Feb 2025

10/10 Excellent

Jordyn

Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was lovely!
Stayed 2 nights in Feb 2025

10/10 Excellent

Terri

Stayed 2 nights in Feb 2025

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room, minor inconveniences.

The hotel was very accomodating for a midnight check in. Breakfast from 7-9 was problematic for us as we arrived after a 14-hour road trip and barely got up by 9AM. The biggest issue was the TV. The bottom half of the screen was distorted.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lyudmyla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and staff was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ricky

Stayed 2 nights in Jan 2025

8/10 Good

Garry

Stayed 1 night in Jan 2025

10/10 Excellent

Akeene

Stayed 1 night in Jan 2025

2/10 Terrible

Rebecca

Stayed 4 nights in Dec 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Jeanne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty when we checked in. Requested another room. Staff was very accommodating but that room was worse than the first. There were brown dirt stains in the tub. We did not stay. Requested a refund but had to call the manager the next day. He refunded immediately and apologized for the experience.
Stayed 3 nights in Dec 2024

8/10 Good

Kevin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lobby restrooms water pressure was weak. Could barely wash my hands. Toilet was unsafe and wobbly.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the lobby.
Stayed 1 night in Dec 2024

6/10 Okay

Hester

Liked: Staff & service
Issues with water pressure
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 9 nights in Nov 2024