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Candlewood Suites HAZLETON by IHG

2.5 star property

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Photo gallery for Candlewood Suites HAZLETON by IHG

Exterior
In-room safe, free WiFi, bed sheets
Room amenity
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
9 Bowmans Mill Rd, Sugarloaf, PA, 18202
  • Place, Penn State Hazleton
    ‪16 min walk‬
  • Place, Laurel Mall
    ‪2 min drive‬
  • Place, Whispering Willows Park
    ‪4 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

In-room safe, free WiFi, bed sheets

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | In-room safe, free WiFi, bed sheets

Studio Suite, 2 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, free WiFi, bed sheets

Studio Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(23 reviews)
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, free WiFi, bed sheets

Studio Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible) | In-room safe, free WiFi, bed sheets

Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Roll-in Shower (Mobility Accessible)

In-room safe, free WiFi, bed sheets

Studio Suite, 2 Double Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Candlewood Suites HAZLETON by IHG

Hotel in Sugarloaf with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Candlewood Suites HAZLETON by IHG offers 124 air-conditioned accommodations with a safe and complimentary bottles of water. This Sugarloaf hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include baths or showers.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites HAZLETON by IHG. During your stay, you'll be within walking distance of Sugarloaf Massacre Park. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Penn State Hazleton and a few minutes from Laurel Mall
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. A fitness centre, a terrace, and barbecue grills are also featured at Candlewood Suites HAZLETON by IHG. Self parking is free.

This Sugarloaf hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Freezer
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood HAZLETON
Candlewood Suites HAZLETON
Candlewood Suites Hotel HAZLETON
Candlewood Suites Hazleton Hotel Hazleton
Candlewood Suites HAZLETON Hotel
Candlewood Suites HAZLETON
Candlewood Suites HAZLETON by IHG Hotel
Candlewood Suites HAZLETON an IHG Hotel
Candlewood Suites HAZLETON by IHG Sugarloaf
Candlewood Suites HAZLETON by IHG Hotel Sugarloaf

Candlewood Suites HAZLETON by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 958 reviews
Rating 8 - Good. 267 out of 958 reviews
Rating 6 - Okay. 84 out of 958 reviews
Rating 4 - Poor. 30 out of 958 reviews
Rating 2 - Terrible. 46 out of 958 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute trip

Clean room, comfortable bed, roomy, great shower even though it was a tub to step into.
Stayed 2 nights in Oct 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities
y
Stayed 1 night in Oct 2025

2/10 Terrible

John

Travelled with partner
Disliked: Staff & service, property conditions & facilities
KICKED OUT OF CANDLEWOOD SUITES IN HAZELTON, PA FOR LIFE SAFETY COMPLAINT Kathy and I checked in about 4:30 pm on October 6. Our room was on the lower level. I think it was 104. I walked the wrong way down the corridor when I got off the elevator. I noticed that the Fire Sprinkler Test Room Door was open to the outside (see photo). I figured the staff was actively working. It's a bad safety practice to leave hotel or dormitory doors open to the outside, unattended. It leaves the floor open to violent criminals or vandals. In a Test Room, opening the wrong sprinkler valve will activate the fire alarm and empty the hotel. So vandals are a concern. Around 5:30 we went to supper. I re-checked the Test Room and it was still open to the outside. This time I took photos. There was nobody in the corridor and nobody outside. We took the elevator to the Main Desk and I told the Assistant General Manager (A.G., I think?) the story. He said that a crew was working in the area. I explained that I looked all around and nobody was there at 5:30 and the floor was wide open to the back yard. (photos) I said I want this filed as a complaint and I request my room be compensated. A.G. said he had to check in with the General Manager (J.D.). This prompted several calls back to me as A.G. spoke to the General Manager and relayed his orders. They called the Police and kicked us out. (Full story on my Facebook.)
Sprinkler Test Room open to the outside and lower room corridor. No security.
Sprinkler Test Room. Gasoline storage below occupied space.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities
Very clean good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Angel

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Edward

Stayed 3 nights in Sep 2025

10/10 Excellent

Oreidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place
Stayed 1 night in Sep 2025

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Room smelled bad

Room smelled bad, hair in tub, bed side table only on one side of bed was weird.
Stayed 1 night in Aug 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean andsi many amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacinta

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Page

Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The recent improvements, interior do-overs, and upgrades really dressed up the facility and made our stay more enjoyable. The AC fan appeared to be louder than normal, although it did not interfere with our ability to get a good nights sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night sleep, heard no noise outside of room all night. AC fan seemed louder than normal, but didn’t seem to effect our ability to sleep well.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We booked this at the last minute, and it was more than satisfactory.
Stayed 1 night in Aug 2025

8/10 Good

Raymond L

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay. Everything was as expected. But only decaf coffee supplied in the room.
Stayed 1 night in Aug 2025

6/10 Okay

Leydi

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
The lamp in the room was moldy and the bathroom was not very clean but spacious room and pet friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

don

Liked: Cleanliness, staff & service

Could be nice with a few tweaks.

It was a very noisy room. Heard every toilet flush from rooms beside us as well as the noisy highway right outside our window. The bed felt like you were sleeping upside down. It also leaned towards the middle.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Place was nice, and staff friendly. Only negative was the room had a stale oder masked by air deodorants.
Stayed 1 night in Aug 2025

6/10 Okay

Eric

To be fair for this review I did not stay at the Candlewood Suites that night. However I did briefly walk into the room for inspection and it was fine. But what bothered me the most it was on the "lower level" floor with no easy emergency exit in sight. I would have to take an elevator to get on the main level and exit. I immediately felt very claustrophobic. In case of an emergency evacuation I needed to see a convenient way out! And I realized the chances of this happening were practical till, but I just knew I would not have rested well at all. Thankfully the receptionist understood and tried to find an alternative room. That was unsuccessful. I was not charged for my stay and again appreciated the staffs co-operation. I left and was able to find an alternative stay. This was more of a personal issue than a property one. Eric E
Stayed 1 night in Jul 2025