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Novotel Sydney Parramatta

4.0 star property

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Photo gallery for Novotel Sydney Parramatta

Exterior
Property amenity
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
350 Church Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪7 min walk‬
  • Rosehill Gardens Racecourse
    ‪3 min drive‬
  • Westmead Hospital
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa) | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Spa)

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

PARKROYAL Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1000)
The price is €138
for 1 room
includes taxes & fees
19 Jun - 20 Jun
PARKROYAL Parramatta

About this property

Novotel Sydney Parramatta

Hotel with a steam room, a quick walk to CommBank Stadium
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a conference centre are on-site. Housekeeping is available on request.
Novotel Sydney Parramatta offers 194 air-conditioned accommodations with a safe and coffee/tea makers. 45-inch LCD televisions come with digital channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
Novotel Sydney Parramatta's great location gets high marks from our customers. During your stay, you're just a quick walk from Parramatta Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Parramatta Park and CommBank Stadium
Novotel Sydney Parramatta offers its guests an outdoor pool, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2583 square feet (240 square metres) and includes a conference centre. The business-friendly Novotel Sydney Parramatta also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This Sydney hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 8:30 AM.
Novotel Sydney Parramatta has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,583 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 35 for adults and from AUD 35 for children
  • Covered self-parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 81 122 720 722

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Novotel Sydney Parramatta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 4 nights in Feb 2025

10/10 Excellent

KIM DIEP

Stayed 1 night in Feb 2025

4/10 Poor

Greno

Disliked: Property conditions & facilities
I intercom are not working, so are the cooling systems, false fire alarms disrupt our sleep for hours
Stayed 1 night in Feb 2025

8/10 Good

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were very accommodating. I requested an early check in and this was met. Only downside of my stay is the facilities at the hotel. Pool was dirty, spa not working and generally, the hotel was run down and in need of repairs.
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Stayed 1 night in Feb 2025

4/10 Poor

Bliss

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our door to the bathroom wouldnt close. The shower floods outside of the bath and on to the floor near the toilet. The air-conditioning works better outside of the room then inside. The pool is so dated and has pieces falling off and the spa is out of order. Places well for dining options and the football stadium but very much in need of an upgrade
Stayed 1 night in Feb 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a scorpion by the pool area and the pool wasn’t operational and they have still booked people in
Stayed 1 night in Feb 2025

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overrated

Too expensive for the poor quality of service.
Stayed 1 night in Feb 2025

8/10 Good

Aaron

Stayed 2 nights in Jan 2025

8/10 Good

Camron

Liked: Cleanliness, amenities, property conditions & facilities
Good accommodation
Stayed 3 nights in Feb 2025

6/10 Okay

haiting

Travelled with family
i have not got my accomdation receipt
Stayed 7 nights in Jan 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved that it was near everything and comfortable. Hotel is a little dated though like the bathrooms. But overall great place to stay
Stayed 2 nights in Jan 2025

6/10 Okay

Luke

Travelled with partner
Liked: Cleanliness
Hotel is old and dated. Front desk staff were not very helpful in explaining anything. Easy spot to get transport and explore on foot.
Stayed 2 nights in Jan 2025

4/10 Poor

Adam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Shower was barely warm. Tv was frustrating to use however staff were very friendly
Stayed 2 nights in Jan 2025

2/10 Terrible

Kathryn

Disliked: Property conditions & facilities

Most disgusting bathrooms ever.

The worst bathrooms in any hotel that I have ever been in, you would think with all the money they make, bathrooms would be upgraded. Showering in a slippery bathtub is not up to standards of even the worse hotels. Bed was ok.
Stayed 2 nights in Jan 2025

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Adequate / average but wouldnt book my honeymoon there..:)
Stayed 3 nights in Jan 2025

8/10 Good

Deanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Henriette

Disliked: Staff & service
Service T the bar is very poor there was no staff to make a coffee we waited 30 minutes
Stayed 3 nights in Jan 2025

8/10 Good

Lance

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience here was great. Good facilities and amenities. The breakfast was great with a good selection to choose from. A small gym but functional and pool to use. In the room it was spacious and well presented. Only concern I had was one staff member was a bit rude and brief when dealing with them. All other staff were fantastic and helpful. I would stay again.
Stayed 4 nights in Jan 2025

6/10 Okay

Rajabu

Travelled with family
Liked: Cleanliness, staff & service
Located at walkable distance to Westfield and it is in a quiet location
Stayed 2 nights in Jan 2025

10/10 Excellent

Raelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Great location
Stayed 2 nights in Jan 2025

6/10 Okay

Maria

Stayed 1 night in Dec 2024

6/10 Okay

Scott

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Best thing is the location, pool needs renovations and spa is not working...hotel quite old,service and buffet is just average....an information book in room would be good being that staff give you no info at all.
Stayed 1 night in Jan 2025