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Syracuse Grand

2.5 star property

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Comfort Studio Suite, Multiple Beds, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, desk, laptop workspace
Indoor pool
Free daily buffet breakfast
Reception
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Place, Hopkins Road County Park
    ‪13 min walk‬
  • Place, Onondaga Lake Park
    ‪2 min drive‬
  • Place, Lake Onondaga
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Refrigerator

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Comfort Studio Suite, Multiple Beds, Refrigerator & Microwave

Comfort Studio Suite, Multiple Beds, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Comfort Studio Suite, Multiple Beds, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free wired internet

View all photos for Comfort Studio Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

Comfort Studio Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Comfort Studio Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Standard Double Room, 2 Queen Beds, Mobility Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About this property

Syracuse Grand

An indoor pool, a 24-hour fitness centre and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Syracuse Grand offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Syracuse Grand gets good marks from our customers. During your stay, you'll be within walking distance of Hopkins Road County Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the breakfast and the clean guestrooms
  • 6 minutes by car from Destiny USA and 8 minutes from Armory Square
  • Cats and dogs welcome for a fee (restrictions apply)
Syracuse Grand offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. The business-friendly Syracuse Grand also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Liverpool hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • No lift
  • Roll-in shower (122 centimetre wide)

More

  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee for check-in between 11:30 AM and 3:00 PM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Liverpool Syracuse & Suites

Syracuse Grand Reviews

Reviews

6.6
Rating 10 - Excellent. 273 out of 1020 reviews
Rating 8 - Good. 231 out of 1020 reviews
Rating 6 - Okay. 196 out of 1020 reviews
Rating 4 - Poor. 151 out of 1020 reviews
Rating 2 - Terrible. 169 out of 1020 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Laurie, Astor

Stayed 1 night in Feb 2026

6/10 Okay

Gary L.

Stayed 3 nights in Feb 2026

10/10 Excellent

Victoria

Stayed 3 nights in Feb 2026

8/10 Good

Alexandrea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very nice. Complimentary breakfast was kinda lame. They were out of most of the food/juice. And the bread/muffins kinda tasted old. Other than that the room was nice, pool was nice and the staff were nice.
Stayed 2 nights in Feb 2026

4/10 Poor

Charlene

Liked: Cleanliness
Disliked: Staff & service
I couldn’t get wifi to work for nothing. Tried calling front desk,phone didn’t work,went to front desk and rang the bell/stood there for 15 minutes no one came. Breakfast was awful. The heater was so loud I couldn’t sleep at all. Room was fine.
Stayed 1 night in Feb 2026

6/10 Okay

Tanner

Stayed 2 nights in Feb 2026

6/10 Okay

Kym

Travelled with family
Liked: Cleanliness
We paid for three people and never got enough towels. There were no towels at the pool. Lots of unaccompanied minors at pool. Lots of food out of stock at breakfast. Not very well-done. We will unlikely return.
Stayed 2 nights in Feb 2026

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and attentive. Pool and hot tub were kept clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Seyed-Shahriar

Stayed 1 night in Feb 2026

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
There were some stains on the sheets and blankets and there were no extra linens for the pull out couch. There was no soap in the bathroom to wash hands after using the toilet.
Stayed 2 nights in Feb 2026

6/10 Okay

Michael

Travelled with family
Liked: Amenities, property conditions & facilities
Front desk Staff was great. Pool/hottub staff was great. Room was never serviced between the two days. No towels available for day 2. Saturday night kids running and screaming in the halls until after midnight
Stayed 2 nights in Feb 2026

4/10 Poor

Mackenzie

Travelled with family
Liked: Staff & service
We asked numerous times for towels, their response was we dont have any. We had no conditioner in our room and asked for some. Someone kept calling our room numerous times throughout the night. I was not impressed at all.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jennell

Liked: Cleanliness, amenities, property conditions & facilities
Very nice also pool was not freezing so was able to get in it and have some fun
Stayed 1 night in Feb 2026

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Mirror had hanprints on it and couple wrappers on the floor but pretty much clean
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Stayed 7 nights in Jan 2026

8/10 Good

Lorenzo

Stayed 1 night in Jan 2026

10/10 Excellent

Cheryl

Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Stayed 1 night in Jan 2026

2/10 Terrible

Jahvier

Liked: Cleanliness
Around 4-5am I needed a room immediately due to being stranded during a snowstorm. I booked the hotel online because I didn’t have my physical card on me. When I arrived, the night shift staff told me I had no choice but to wait until 1–3 PM to check in. I’m a driver and had already been awake for over 24 hours, which made the situation extremely difficult. I had no option but to wait in the dining area after walking 15 minutes through the snow to reach the hotel. When day shift came on around 8 AM, the staff member was incredibly kind, woke me up, and got me checked in right away. I am extremely grateful for the day shift staff for understanding the situation and helping me get into a room as soon as possible, and I hope the night shift staff receives additional training on handling emergency or weather-related situations with more compassion.
Stayed 1 night in Jan 2026

10/10 Excellent

Lorenzo

Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water in the Hot tub looked cloudy but was ok. The water temp. was just right. The pool water temp also was just right. There was a little dirt around the pool and hot tub, hard to see against the dark floor but at eye level ,you could see the floor as dirty. I even noticed two used bandaids( also hard to see as they were clear in color. Sadly , I must report seeing one cockroach in my bathroom .
Stayed 1 night in Jan 2026

8/10 Good

Alana

Nice hotel did have some cosmetic issues and stains on the standing lights but other than that friendly staff
Stayed 1 night in Jan 2026

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was disgusting!!! The pool was so cloudy you could nit even see your legs ... the breakfast supposed to end at 9 abd we where out in lobby at 8:58 ans every thing was already clean abd put away so they clearly shut it down before 9 and the morning staff was rude as hell only good thing about the place was the night staff
Stayed 1 night in Jan 2026

10/10 Excellent

Tashia

Stayed 1 night in Jan 2026

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