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Cicero Grand - Syracuse North

2.5 star property

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Photo gallery for Cicero Grand - Syracuse North

Indoor pool, outdoor pool
Lobby sitting area
Lobby sitting area
Free daily continental breakfast
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5875 Carmenica Drive, Cicero, NY, 13039
  • Place, Paul deLima Roasting Plant & Factory Store
    ‪15 min walk‬
  • Place, Destiny USA
    ‪9 min drive‬
  • Place, Syracuse University
    ‪13 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub | Premium bedding, pillow-top beds, desk, laptop workspace

Superior Suite, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Refrigerator & Microwave

Deluxe Suite, Refrigerator & Microwave | Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Executive Suite, Multiple Beds, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, Multiple Beds, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite, Accessible Bathtub, Refrigerator & Microwave

Standard Suite, Accessible Bathtub, Refrigerator & Microwave | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Suite, Accessible Bathtub, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower

Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Single Room, 1 King Bed with Sofa bed, Roll-in Shower

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Cicero Grand - Syracuse North

Hotel with free breakfast, in the vicinity of Oneida Lake
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Cicero Grand - Syracuse North. During your stay, you're just a quick walk from Paul deLima Roasting Plant & Factory Store. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Oneida Lake and 11 minutes from Destiny USA
  • Pets welcome for a fee (restrictions apply)
Cicero Grand - Syracuse North offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Cicero Grand - Syracuse North. Free self parking is available.

This Cicero hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 1:30 AM and 5:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 1:30 AM and 5:00 AM
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Cicero Grand - Syracuse North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 329 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 111 out of 1002 reviews
Rating 2 - Terrible. 133 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

alfredo

Stayed 2 nights in Oct 2025

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, room comfort
This place appears to be a chain hotel that's recently rebranded. Nice lobby. Room was spacious & clean. Everything worked. However there were signs of neglect. The couch in our room was dilapidated. What may have once been graffiti was now an area of the bathroom door sanded to the core. Even the inside elevator doors were scratched up. All these things would be addressed more competently by a guest-focused management...they reflect poorly on the place.
Stayed 1 night in Oct 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay at this hotel again , we got our room it was never cleaned from the previous guest, the pull out sofa bed had no bedding and the mattress was stained, it broke while my son was on it. DO NOT RECOMMEND THIS HOTEL
Stayed 2 nights in Oct 2025

8/10 Good

Ashleigh

Stayed 1 night in Oct 2025

6/10 Okay

Richoo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The place was fine.
Stayed 1 night in Oct 2025

2/10 Terrible

Amie Lyn

Stayed 1 night in Aug 2025

2/10 Terrible

Kathy

Stayed 2 nights in Oct 2025

4/10 Poor

Jay

Stayed 2 nights in Oct 2025

6/10 Okay

Roshinda

Travelled with partner
Liked: Staff & service, amenities
Clean room ..
Stayed 1 night in Oct 2025

8/10 Good

Dianne, Watertown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We checked it was after midnight. The front desk clerk was helpful and accomodating. In fact, the room she gave us had not been cleaned snd prepared for new occupants. The front desk clerk was apologetic and quickly found another room for us. Breakfast was as expected. It was good but nothing special.was
Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Liked: Staff & service, room comfort
Safe area with friendly staff. Budget friendly
Stayed 2 nights in Oct 2025

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, amenities
The staff was incredible and helpful. So kind. My room had no towels or toiletries. Got them from front desk. The locl on my room was broken i got locked out. You could tell my room and the rrom next to mine had broken locks and hed to be broken into prior to my stay as the wood all around the locks are smashed and broken. They couldnt fix the locknon my room but put meninto anither room that was perfect. Clean comfy hotel. Comfy bed and very roomy inside the rooms. Definitely will stay here agin.
Stayed 2 nights in Oct 2025

8/10 Good

Jake

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Ziv

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience. Avoid at all cost.

We checked into the room and as soon as we got in we encountered horrible smell that was unbearable and the room was dirty. We asked to move to another room and it was exactly the same. It was too much for us and we decided to leave. On the way out, we met another couple at the elevator with the exact same story. They checked in and immediately left because of the room condition. To top it all, when we contacted hotels.com customer service, instead of apologizing for the experience, the property manager refused to refund the room despite the fact we didn’t use the room. Bottom line: save your money and go somewhere else. This hotel is in poor condition and clearly has serious cleanliness and management problems — avoid it at all costs.
Stayed 1 night in Sep 2025

10/10 Excellent

THOMAS

Stayed 1 night in Oct 2025

10/10 Excellent

Deana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, great service. Comfortable beds, the sofa bed was a bit tired but those are typically uncomfortable on a good day. Would highly recommend and I would stay there again!
Stayed 1 night in Oct 2025

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool had a film on it but pool area was clean. The staff was out of the world. The hotel is under construction so there is some questionable things but I’ll give them the benefit of the doubt. The free breakfast wasn’t bad.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best rooms I’ve stayed in in years!
Stayed 1 night in Sep 2025

6/10 Okay

Franklin

Stayed 1 night in Sep 2025

6/10 Okay

Evan

Travelled with family
Liked: Staff & service
The Cicero Grand left something to be desired. It looks like it is in transition and helopefully grander things are on the horizon for them. It wasnt bad but certain things were just off. My wife expected the room to have some sort of hair dryer and when asking the desk they said they had some in a couple rooms and would check if the rooms were available. (We got her a hair dryer instead of using a different room to dry her hair). The room didnt have any usb charging ports which was very surprising. They side table lamps had regular outlets on them but they didnt work either. Few other things here and there too but thats the idea.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. I'd definitely stay there again. The staff was great and the room was modern.
Stayed 1 night in Sep 2025

4/10 Poor

Pattie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They provided us with no pillows for our pull out coach and no towels!! They gave us hand towels only!
Stayed 2 nights in Sep 2025

2/10 Terrible

Anuj

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Stayed 4 nights in Sep 2025

10/10 Excellent

Linda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk clerk. Clean and comfortable bed and pillows.
Stayed 1 night in Sep 2025

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