See all properties

Cicero Grand - Syracuse North

2.5 star property

Choose dates to view prices

Photo gallery for Cicero Grand - Syracuse North

Deluxe Suite | Premium bedding, pillow-top beds, desk, laptop workspace
Banquet hall
Indoor pool, outdoor pool
Fitness facility
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

View in a map
5875 Carmenica Drive, Cicero, NY, 13039
  • Destiny USA
    ‪11 min drive‬
  • Syracuse University
    ‪16 min drive‬
  • New York State Fairgrounds
    ‪17 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Suite, 2 Queen Beds, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, 2 Queen Beds, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Suite, Refrigerator & Microwave

Deluxe Suite, Refrigerator & Microwave | Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub | Premium bedding, pillow-top beds, desk, laptop workspace

Superior Suite, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, Accessible Bathtub, Non Smoking

Basic Suite, Accessible Bathtub, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Basic Suite, Accessible Bathtub, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Exterior

Randolph House Hotel, Trademark Collection by Wyndham

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.4 out of 5, 1,002 reviews
The price is €73
includes taxes & fees
22 Sept - 23 Sept
Randolph House Hotel, Trademark Collection by Wyndham

About this property

Cicero Grand - Syracuse North

Hotel with free breakfast, in the vicinity of Oneida Lake
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
Cicero Grand - Syracuse North offers 65 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation has separate sitting areas and is furnished with twin sofa beds. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Cicero Grand - Syracuse North. During your stay, you're just a quick walk from Paul deLima Roasting Plant & Factory Store. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Oneida Lake and 11 minutes from Destiny USA
  • Pets welcome for a fee (restrictions apply)
Cicero Grand - Syracuse North offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Cicero Grand - Syracuse North. Free self parking is available.

This Cicero hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
Cicero Grand
The Cicero Grand
Cicero Grand Syracuse Cicero
Cicero Grand - Syracuse North Hotel
Cicero Grand - Syracuse North Cicero
Comfort Suites Cicero Syracuse North
Cicero Grand - Syracuse North Hotel Cicero

Cicero Grand - Syracuse North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 107 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Brian

Liked: Property conditions & facilities
No sheets no towels or hand towels in the bathroom, extra small pillows, had to ask for sheets.
Stayed 1 night in Jun 2025

8/10 Good

Megan

Stayed 1 night in Jun 2025

4/10 Poor

DEBORAH, LAND O LAKES

Travelled with family
Liked: Cleanliness, property conditions & facilities
There were issues with the Keys, not a big deal, but there was no hot water. That is a big deal. They should have discounted everyone's bill. When you're traveling you want to take a shower. Having hot water is a must.
Stayed 1 night in Jun 2025

2/10 Terrible

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
Just horrible. No hot water in the facility. Room is not cleaned. Had a bunch of food in our refrigerator that wasn't ours. Breakfast. Food was warmed up from yesterday. Etc etc etc
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk customer service. Very nicely decorated hotel for a great price. Free breakfast was a nice perk
Stayed 1 night in May 2025

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Few months ago I traveled without my tiny dog and had a beautiful room and overall I was very satisfied even with the renovation going on. But for this trip, I had my small dog and kids and my room was on the 3rd floor. The room was not as expected. Definitely didn’t look really clean and the worse was the mattresses with huge yellow stains, also the sheets had some black stains. They did smell clean but really gross me out. Also, the box spring cover had huge stains. I really felt uncomfortable to sleep in the bed but I was so tired after driving all day and I arrived in middle of night. So, I just looked for bugs and didn’t see anything. That’s good!!! And tried to get few hours of sleep. The breakfast was ok, not great. Honestly, I am a regular customer for the last 5 years and I really thought with the renovation going through it would have been the perfect stay, but it keeps getting worse. Very disappointing.
Stayed 1 night in May 2025

4/10 Poor

Daniel

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
The pool was very small. Room was rather large however linens, carpets and couch were all in very rough shape with a lot of stains. Over al cleanliness was rather poor. The breakfast was substandard at best. They staff reminded me of a reformatory staff rather than hotel staff.
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The registration team were able to move my arrival date due to an issue that arose on my end. It was so helpful and appreciated.
Stayed 1 night in May 2025

2/10 Terrible

Joetta

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Front desk clerk was very rude, confrontational. The room came with three towels, I asked if I could have Xtras, was told no, although the reservation was for five ppl. The hide away bed had dirty linen on it also the bed didn’t secure properly my grandson’s foot went through it( thought he broke his leg… God’s blessing he didn’t) the beds were VERY uncomfortable The eggs and sausages on the breakfast were cold, coffee tasted old. I was very disappointed over all with my visit here
Stayed 1 night in May 2025

6/10 Okay

Lynn

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Did not know that the hotel was under renovation. Pool and fitness center closed. Rarely saw anyone at desk- had to wait for someone to wander by asking if I needed help to go find staff for check-in. Breakfast first day was ok, but second day variety of offerings was very limited even though I arrived at the same time.
Stayed 2 nights in May 2025

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great place always! Gal at the front desk was amazing. Have seen her for multiple stays and she is great! Can’t remember her name. Maybe management can comment! Stayed May 24-25. She’s there through the evenings into the morning. 10/10
Stayed 1 night in May 2025

8/10 Good

Allen

Stayed 1 night in May 2025

10/10 Excellent

Christine

Stayed 2 nights in Apr 2025

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here!

Stayed 1 night in May 2025

4/10 Poor

Jeff

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was below average for sure. Hardly was there an attendant at the front desk. Every day when returning to the hotel, I had to get a new key card. I was told it is my fault, that i must be leaving it next to my phone or wallet. I travel for a living and i have never had this problem occur. there were other guest that had the same issues. there were dogs in the room next to me that barked the entire night. finally at midnight it got resolved. the next night, there was someone staying next to me that was smoking marijuana. Overall, it was not a relaxing stay.
Stayed 6 nights in May 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close enough to SU

Mary checked us in right away and was very friendly. Trip to visit Syracuse University so it was a quick trip. Free breakfast including a do it yourself waffle station made check out a breeze!
Stayed 1 night in May 2025

8/10 Good

David

Travelled with family and small children
Disliked: Amenities
Wasnt anything special and not worth the inflated price due to graduation at the university,no comparison to my first choice,Hampton
Stayed 1 night in May 2025

4/10 Poor

Michael

Travelled with family and small children, Travelled with partner
Disliked: Amenities
The hotel was not clean. Rooms are outdated, especially the furniture. Our room was not cleaned when checked in and had to wait until someone cleaned it. However, the staff was very friendly and helpful but they are in a bad spot. The hotel needs serious investment in order to be a variable hotel. I was promised a discount but have yet to see it.
Stayed 1 night in May 2025

8/10 Good

Chris

Business traveller
Liked: Amenities
I had issues with other guests’ dog barking and had to move rooms. Then, had to move rooms again for the second night of my stay. All of this was navigated patiently and with priority by the woman who works the night desk. She made it happen at minimal inconvenience to me.
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Stayed 1 night in May 2025

6/10 Okay

Janice

Stayed 1 night in Apr 2025

8/10 Good

Shad

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Property was ok. Need to udate their sodabeds and had to get out own sheets for it.
Stayed 1 night in Apr 2025

10/10 Excellent

Herbert

Stayed 3 nights in Apr 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional.great continental breakfast.would stay again
Stayed 1 night in Apr 2025