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Hilton Garden Inn Auburn

3.0 star property

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Photo gallery for Hilton Garden Inn Auburn

Lobby
Exterior
Reception
Meeting facility
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Pet-friendly
  • Bar
  • Laundry

Explore the area

View in a map
74 State St, Auburn, NY, 13021
  • Harriet Tubman Home
    ‪3 min drive‬
  • Fingerlakes Mall
    ‪4 min drive‬
  • Emerson Park
    ‪6 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪48 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, 1 King Bed (Drinks & Snacks)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

Two Queen Beds | In-room safe, desk, free cots/infant beds, free rollaway beds

Two Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Living area | 37-inch flat-screen TV with premium TV channels, TV, MP3 dock

Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite One King Bed

In-room safe, desk, free cots/infant beds, free rollaway beds

Junior Suite One King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Room | In-room safe, desk, free cots/infant beds, free rollaway beds

Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Room, Accessible | In-room safe, desk, free cots/infant beds, free rollaway beds

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | In-room safe, desk, free cots/infant beds, free rollaway beds

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

In-room safe, desk, free cots/infant beds, free rollaway beds

One King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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4.0 out of 5, Very good, 710 reviews
The price is €124
includes taxes & fees
30 Sept - 1 Oct
Holiday Inn Auburn-Finger Lakes Region by IHG

About this property

Hilton Garden Inn Auburn

Hotel with 2 restaurants, near Harriet Tubman Home
This hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Hilton Garden Inn Auburn offers 92 accommodations with MP3 docking stations and a safe. Flat-screen televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Auburn. During your stay, you're just a quick walk from Auburn Public Theater. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Harriet Tubman Home and a few minutes from Fingerlakes Mall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Hilton Garden Inn Auburn offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. The business-friendly Hilton Garden Inn Auburn also features a garden, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Refinery Modern Fare – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Garden Grille – This restaurant only serves breakfast. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 14 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Garden Grille
  • Refinery Modern Fare

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.00 to 14.00 per person
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auburn Hilton Garden Inn
Hilton Garden Inn Auburn
Hilton Garden Inn Hotel Auburn
Hilton Garden Inn Auburn Finger Lakes, NY
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Finger Lakes
Hilton Garn Inn Auburn Hotel
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Auburn
Hilton Garden Inn Auburn Hotel Auburn

Hilton Garden Inn Auburn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 526 out of 765 reviews
Rating 8 - Good. 160 out of 765 reviews
Rating 6 - Okay. 44 out of 765 reviews
Rating 4 - Poor. 20 out of 765 reviews
Rating 2 - Terrible. 15 out of 765 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed at Hilton Garden Inns before. The stay was wonderful, but bathrooms need to be updated.
Stayed 2 nights in Jun 2025

6/10 Okay

Jasmine Thao, University place

Liked: Cleanliness, property conditions & facilities
Iron table was broke Body wash was empty No amenities
Stayed 2 nights in May 2025

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Nice, quiet hotel - poor maintenance

Couldn't shave since sink stopper didn't work. Said they would fix it, but didn't. Instead they made it look like it worked. Desk staff were awesome.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Renovated Room

Easy check in. Had a room that had just been renovated. Very very clean.
Stayed 5 nights in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Good place where to stay
Stayed 2 nights in May 2025

10/10 Excellent

Jonah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and the breakfast had great options
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

linda

Stayed 2 nights in Apr 2025

2/10 Terrible

Mark

Stayed 1 night in Apr 2025

2/10 Terrible

Dorian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The person at the front desk checking us out was absolutely terrible. Competent staff is a must. I’ve never had such experience ever at a Hilton
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated room, convenient location, and a restful stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in Moriah was so accommodating and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Enoree

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa M, Endicott

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came up from Binghamton to attend a prom reboot fundraiser for Cayuga Health Network & stayed over. Everything was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a night with my granddaughter. She enjoyed the pool and we had a nice dinner
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel in Auburn, hands down. Clean modern room. Decent meal at The Refinery. Very friendly staff, every employee we encountered gave us their full attention. Pool was “off”.. hard to describe but we love to swim and we both felt the smell was off and didn't feel well after taking a short dip.
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia, Marcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Stayed 2 nights in Jan 2025

10/10 Excellent

Corynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the most genuinely pleasant front desk staff I've encountered! Truly welcoming, thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

scott

Stayed 1 night in Jan 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Dec 2024