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Holiday Inn Express Syracuse Airport by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Syracuse Airport by IHG

A modern hotel lobby with a reception desk, seating area, and a dining space in the background.
A Holiday Inn Express hotel with a covered entrance, multiple floors, and a well-lit facade.
A hotel room with two beds, a desk, a chair, a window with a view, and a wall-mounted TV.
A swimming pool with blue and orange lounge chairs, large windows, and a potted plant.
A white van parked in front of a building with a large entrance and columns.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5418 South Bay Road, North Syracuse, NY, 13212
  • Place, Hopkins Road County Park
    ‪3 min drive‬
  • Place, Destiny USA
    ‪5 min drive‬
  • Place, Onondaga Lake Park
    ‪5 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

A modern shower area with a glass door, a handheld showerhead, a handheld shower attachment, and a small shelf with toiletries.

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(62 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, a window with a view, and a lamp.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A bathroom with a toilet, sink, and a mirror reflecting a shower area.

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

A hotel room with a bed, a desk with a chair, a microwave, a coffee maker, and a window with a view of trees.

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

A shower area with a grab bar, a handheld showerhead, and a white curtain.

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a sofa, a bed, a desk, and a chair.

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

A hotel room with a sofa, a bed, a desk, and a chair.

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 2 Queen Standard

Premium bedding, desk, blackout curtains, iron/ironing board

2 Queen Standard

  • 6 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
Liverpool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 3,050 reviews
The price is €73
includes taxes & fees
13 Sept - 14 Sept
Super 8 by Wyndham Liverpool/Syracuse North Airport

About this property

Holiday Inn Express Syracuse Airport by IHG

This hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area.
Holiday Inn Express Syracuse Airport by IHG offers 95 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Syracuse Airport by IHG. During your stay, you'll be within walking distance of North Medical Family Practice. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the proximity to the airport
  • 6 minutes by car from Onondaga Lake Park and 6 minutes from Destiny USA
  • Free airport shuttle service
Holiday Inn Express Syracuse Airport by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 324 square feet (30 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Holiday Inn Express Syracuse Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express Syracuse Airport by IHG was completed in December 2024.

Guests are served a free buffet breakfast on weekdays from 5:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 16.20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:30 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 324 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - December 2024

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 1.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 16.20 per night
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Syracuse Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property does not provide extended parking. Parking is limited to the duration of the guest's stay.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Express Syracuse By Ihg
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport by IHG Hotel
Holiday Inn Express Syracuse Airport an IHG Hotel
Holiday Inn Express Syracuse Airport by IHG North Syracuse
Holiday Inn Express Syracuse Airport by IHG Hotel North Syracuse

Holiday Inn Express Syracuse Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 508 out of 1006 reviews
Rating 8 - Good. 237 out of 1006 reviews
Rating 6 - Okay. 107 out of 1006 reviews
Rating 4 - Poor. 79 out of 1006 reviews
Rating 2 - Terrible. 75 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Seimiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient hotel I have ever stayed！
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Emily

Liked: Cleanliness
Perfect for overnight stay when flying out of the airport.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and convenient for an overnight stay due to proximity to the airport. The free airport shuttle was a definite bonus.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Rooms and common areas were clean. Breakfast was as expected - basic and perfectly good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Great people and very clean
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and efficient
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness
Disliked: Amenities
Could use better breakfast.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent, friendly and competent.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location just 5 minutes from airport.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The staff was great. And the shuttle to and from the airport was amazing and on time.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Koji

Liked: Cleanliness, amenities, property conditions & facilities
We ,family have spent 2 nights at holiday inn Syracuse while the vacation to Oswego which is the shore Ontario lake. Our room has been clean and tidy all times. I would say this is the best hotel when tripping to Ontario lake and around there.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and their airport shuttle was right on time.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot is clear
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, highly recommended.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room. The staff were very friendly and helpful. Good selection for breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. It was clean and the pool was wonderful. They were helpful when we had a clogged shower drain and fixed it right away. Their breakfast bar was delicious. It seemed to have something for everyone (including hard boiled eggs for me because I’m picky about my scrambled eggs). The room was very clean and the temperature was easily controlled. My family will stay there again if we travel back to the area.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I an recommend is a sign out on the road It is tucked behind other buildings
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have breakfast. Shuttle to airport was very prompt!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities
Very nice staff and rooms were nice… great pillows.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Pool. Easy access to hotel
Stayed 1 night in Mar 2026

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