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Inn at the Finger Lakes

2.5 star property

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Photo gallery for Inn at the Finger Lakes

Lobby sitting area
Terrace/patio
Meeting facility
In-room safe, desk, iron/ironing board, free cots/infant beds
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Pet-friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
12 Seminary Ave, GPS: 12 John Street, Auburn, NY, 13021
  • Auburn Community Hospital
    ‪18 min walk‬
  • Fingerlakes Mall
    ‪5 min drive‬
  • Emerson Park
    ‪5 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪47 min drive‬

Room options

View all photos for Basic Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds

7.2 out of 10
Good
(35 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Room, 1 Queen Bed, Accessible

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(18 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Room, 1 Queen Bed

7.0 out of 10
Good
(71 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Double Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Inn at the Finger Lakes

Hotel in Auburn with free parking
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Inn at the Finger Lakes offers 77 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Auburn hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Inn at the Finger Lakes's great location. During your stay, you're just a quick walk from Willard Memorial Chapel. Features include free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, luggage storage and a virtual front desk
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • Within a 10-minute walk of Willard Memorial Chapel and Auburn Public Theater
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Inn at the Finger Lakes. Self parking is free.

This Auburn hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Virtual front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: USD 25

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Health club

Access methods

Private entrance

Pets

  • Pets: USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not have a front desk. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Finger Lakes Auburn
Inn Finger Lakes
Finger Lakes Auburn
Inn At The Finger Lakes Hotel Auburn
Inn At The Finger Lakes Auburn, NY
Inn at the Finger Lakes Hotel
Inn at the Finger Lakes Auburn
Inn at the Finger Lakes Hotel Auburn

Inn at the Finger Lakes Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 298 out of 1013 reviews
Rating 8 - Good. 295 out of 1013 reviews
Rating 6 - Okay. 215 out of 1013 reviews
Rating 4 - Poor. 119 out of 1013 reviews
Rating 2 - Terrible. 86 out of 1013 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Lori

Travelled with family, Business traveller
Disliked: Amenities
There were no employees present ever. Virtual check in only and the area around and the hotel itself was rather scary. Refused our refund request for leaving early.
Stayed 2 nights in May 2025

2/10 Terrible

Truman

Stayed 1 night in May 2025

10/10 Excellent

Samanthe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in May 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Microwave was unbalanced
Stayed 1 night in May 2025

6/10 Okay

ROBERT

Don’t stay here

We can say now we really feel as to. It upset the folks. We were disappointed in the overall stay for several reason ps that we can’t say. Room too small, no amenities offered, room condition poor. Updates long overdo. We will not stay here again.
Stayed 2 nights in May 2025

2/10 Terrible

Susette

Disliked: Amenities
My Elderly Mother booked a room for 1 night due to a heat issue at home. After making sure she was settled in I left for the night. My mother proceeded to tell me that three different men walked into her locked room 2 that night and one the next morning. My husband upon finding this out called to complain and the representative said she would call him right back. Still have not received a call back. Some shady stuff happening at this hotel I would advise not staying there.
Stayed 1 night in May 2025

6/10 Okay

Malcolm

Stayed 1 night in May 2025

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice especially for the price

The room was clean and comfortable. The bathroom was clean and the shower had great pressure. Overall nice room.
Stayed 2 nights in May 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Overall, the hotel was clean, but a bit dated. The bed was fine, but the pullout mattress was wore out and thinned out. The microwave and fridge were nicer than most hotels. The towels were clean, but very low-grade and small than typical hotel towels.
Stayed 2 nights in May 2025

8/10 Good

Nicholas

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Blane

Disliked: Amenities
The front desk should be staffed at all times and not just 7am to 3pm.
Stayed 2 nights in May 2025

10/10 Excellent

kellilou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stay here twice a year. It's a convenient location for me. Rooms are always clean. Quiet hotel.
Stayed 1 night in May 2025

10/10 Excellent

Masud

Liked: Amenities
Very good service
Stayed 1 night in Apr 2025

10/10 Excellent

chad

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the room was clean and well lit. check in was different as you do everything on a kiosk and i think you should be told much clearer that you are expected to come out of pocket with an extra 100 dollar deposit before you get there. there were no attendants there which was actually a nice change as they are usually annoying and ask too many questions anyhow. all in all i will be staying there again soon
Stayed 1 night in Apr 2025

10/10 Excellent

Jody

Stayed 1 night in Apr 2025

10/10 Excellent

Karine

Stayed 1 night in Apr 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
I like the hotel rooms are pretty clean snd amazing view
Stayed 1 night in Apr 2025

10/10 Excellent

William, Tinley Park

Stayed 1 night in Apr 2025

2/10 Terrible

RYAN, OZONE PARK

Stayed 3 nights in Apr 2025

2/10 Terrible

curtis

Stayed 2 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic noise, other guests being loud.
Stayed 1 night in Apr 2025

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Always comfortable and affordable. Very clean. Staff is always welcoming and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Lee Potter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay for our visit to the area.
Stayed 1 night in Apr 2025

8/10 Good

Terri

Stayed 8 nights in Mar 2025