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Quality Inn At the Mall - Valdosta

2.5 star property

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Photo gallery for Quality Inn At the Mall - Valdosta

Free daily continental breakfast
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Seasonal outdoor pool
Reception

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1705 Gornto Rd, Valdosta, GA, 31601
  • Place, Valdosta Mall
    ‪4 min walk‬
  • Place, Martin Stadium
    ‪12 min walk‬
  • Place, Bland Park
    ‪3 min drive‬
  • Airport, Valdosta, GA (VLD-Valdosta Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Double Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Refrigerator & Microwave

Room, 1 Queen Bed, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 Queen Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn At the Mall - Valdosta

Pet-friendly hotel connected to a shopping centre in Valdosta with free breakfast
This hotel features coffee/tea in a common area, a seasonal outdoor pool and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a TV in a common area are on-site. Housekeeping is available on request.
Quality Inn At the Mall - Valdosta offers 100 air-conditioned accommodations, which are accessible via exterior corridors, and features free newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Valdosta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

With your stay at Quality Inn At the Mall - Valdosta, you're connected to a shopping centre and just a quick walk from Valdosta Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include coffee/tea in a common area and TV in a common area
  • Within a 15-minute walk of Valdosta Mall and Martin Stadium
  • Cats and dogs welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Quality Inn At the Mall - Valdosta also features a seasonal outdoor pool, coffee/tea in common area, and dry cleaning/laundry services. Self parking is free.
Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crescent Inn Mall
Crescent Inn Mall Valdosta
Crescent Mall Valdosta
Quality Inn Mall Valdosta
Quality Mall Valdosta
Quality At The Mall Valdosta
Quality Inn At the Mall - Valdosta Hotel
Quality Inn At the Mall - Valdosta Valdosta
Quality Inn At the Mall - Valdosta Hotel Valdosta

Quality Inn At the Mall - Valdosta Reviews

Reviews

6.4
Rating 10 - Excellent. 217 out of 954 reviews
Rating 8 - Good. 253 out of 954 reviews
Rating 6 - Okay. 161 out of 954 reviews
Rating 4 - Poor. 129 out of 954 reviews
Rating 2 - Terrible. 194 out of 954 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Out, Not Quality Inn

If you’re looking for a place that redefines disappointment, look no further than this so-called “Quality Inn.” From the moment I stepped into the room, it was clear that cleanliness was optional. The bathroom was grimy, the floors were dirty, and the air conditioning unit was missing its cover — rattling like a freight train every time it kicked on. There was no fire alarm in the room. Let that sink in. A basic safety feature — completely absent. Breakfast was a comedy of errors. I had to ask for cups just to pour coffee, and bread for toast wasn’t even out. No plates, just bowls — which made eating stale cereal feel like a survival exercise. The staff? Unfriendly and glued to their phones, seemingly annoyed by the presence of guests. They claim the place is being remodeled. If that’s true, it must be happening in an alternate dimension, because nothing about this property suggests improvement. It’s not a renovation — it’s a slow decay. This isn’t a Quality Inn. It’s a Quality Out. Save yourself the headache and book literally anywhere else.
Stayed 1 night in Aug 2025

2/10 Terrible

Naderge

Disliked: Cleanliness, staff & service, property conditions & facilities
We had to check out. Room smelled like mold
Stayed 1 night in Aug 2025

2/10 Terrible

Liely Beth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms that was provided was dirty and a lot of things were broken. I think that property was under renovation. However breakfast was good.
Stayed 1 night in Jun 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertisement

There was no remote in two of the three rooms that I booked. All of the floors were dirty. One of the beds looked as if it had been slept in already. There was no trash can or coffee maker in one room as well. Another room had terrible water pressure. There was a lamp shade that I had to attach in one room. The pictures looked absolutely nothing like the actual hotel. The only reason we stayed was because we were so exhausted from an all day trip to an amusement park and because I had prepaid and booked prior to leaving for our trip. I have reached out to the hotel but no response from anyone there. There seemed to not be a lot of concern for guests comfort just from the experience we had. Also, I booked three rooms and they were all separated from each other all over the hotel.
Bed that looked slept in.
Dirty floor that clearly hadn’t been cleaned. There was someone’s lost earring in sight that could have been vacuumed or picked up.
Another part of the dirty floor.
Stayed 1 night in Jul 2025

2/10 Terrible

Mara, Waynesboro

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was terrible. Bed stinks, one soap bar, i don't recommend.
Stayed 1 night in Jul 2025

2/10 Terrible

Gaylene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to mall
Stayed 2 nights in Jul 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay here

Air conditioner barely worked, sheets dirty,bathroom dirty,mold on tbe celing in bathroom, last persons food left in refrigerator, carpet not vacuumed, no phone in the room
Stayed 1 night in Jul 2025

2/10 Terrible

Megan

Business traveller
Disliked: Cleanliness, property conditions & facilities
I needed a place to sleep but didn’t want to touch anything. Sheets were wrong size and no mattress pad/protector. Holes in walls. Door had repair signs of being broken into.
Stayed 1 night in Jul 2025

4/10 Poor

Blanca

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Tiara

Travelled with family
Disliked: Property conditions & facilities

Disappointed

Took forever for a Tv no microwave, beds were really wobbly and uncomfortable 1 roll of tolit paper and no extra towels when asked for them, but the breaking point check in was supposed to be at 4pm but was told to come back around 5:30 after traveling all day. Water pressure in shower was weak also, very disappointed.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Room smellled musty, bugs crawling on the bed, the beds headboard fell off and there was trash ledt behind the bed. Terrible...
Stayed 1 night in Jul 2025

2/10 Terrible

Carolyn

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go there!!

The service was on the bottom of the scale. Not professional at all. The room was horrible. The door lock was barely hanging on the door and didn’t lock! The next morning after not sleeping at all- the staff wanted to argue with me about the bill that showed a credit (within parentheses) and she said that definitely shows a charge. Then they at first didn’t want to give me a refund!!
Stayed 7 nights in Jun 2025

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing was great was the feeling of the shower. This hotel has really went down. Every time I go to Valdosta this was our go to hotel, but not anymore it’s gotten worse. Not only that Customer Service was horrible. Receptionist was very rude. There wasn’t any housekeeping not enough towels and I had a 2 bed hotel room. I had to change rooms and the pictures are proof of why. I have a video of the AC making a loud noise like as if maintenance was trying to fix it and didn’t put the cover back on all the way. Next time we come back this hotel will not be the one.
Stayed 2 nights in Jun 2025

2/10 Terrible

Charles

Travelled with partner
1) Room snelles like ab ashtray though it was bib-smoking, had to lysol it myself. 2) T.V. didnt work (2) if them went to get a 3rd never came back 3) Dust everywhere. Furniture Old and marred. 4) Door had a gap wide enough to see ppl passing by 5) Fridge didnt work and had paper like a mouse nest.
Stayed 1 night in Jun 2025

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a family hotel.

Found drug needles outside the room, joint roaches in the closet. The room was dirty and smelled of marijuana. The front staff weren't very friendly.
Drug needles I put in the trash can because it was in front of my door.
Joint roaches found in the top of the closet.
Stayed 2 nights in Jun 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
The place was old needed updating
Stayed 1 night in Jun 2025

4/10 Poor

Anurag, Sarasota

Travelled with family
Disliked: Cleanliness
The location was good.
Stayed 1 night in May 2025

2/10 Terrible

Jamie

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms were extremely nasty. The locks didn’t work couldn’t get into one of the rooms at all and the other wouldn’t lock so we ended up leaving and requesting a refund that they are not providing us with.
Stayed 1 night in Jun 2025

2/10 Terrible

MUHAMMAD

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was too much smelly, Ac extra ordinary noisy and dusty air. Tv remote not working.
Stayed 1 night in Jun 2025

2/10 Terrible

Henry and Paula

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book at this location. At night it turns into a party in the parking lot. Drugs and street walkers. Got subway left my sandwich on the table to go get my drink out the car and within 5 minutes when I returned to the room ROACHES close to 10 was enjoying my sub. 😳😳😳. I went to the office to address my concerns and was blown off and refused to help. I checked out right then and left. Ending my birthday weekend early
Stayed 2 nights in May 2025

2/10 Terrible

Maria

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive thing I can say is that it was conveniently located. However, there are many other motels/hotels within sight of this location, so I can't even give it a positive for that. When we pulled up, we immediately noticed the run-down/dirty property. Trash littered the ground that has been there for sometime. Building looked in disrepair. Nothing like the advertised photos. The room itself was filthy. Carpets were sticky & even covered our suitcase with an unknown brown sticky substance. There was trash on the floor (mostly candy wrappers) & there was a strong mildew smell & the pillows reeked of cigarettes. The linens were dirty - stands of hair in the bed & bits of dirt/debris & smelled of feet. Linens were torn- large rip in the middle. By the bed we discovered a blood smear & boogers on the wall. The bed did not fit the frame & all the furniture was dirty & in disrepair. The nightstand lampshade was not secured, so it would fall off. The nightstand was water damage & warped. The dresser draws were filthy. There were roaches- we even found one in the coffee maker. The was not microwave. The pool was closed for remodel. There were dead bugs stuck to the ceiling & a dirt ring around the bathtub. There was also an unfinished wall repair. All the metal fixtures were rusted. We heard nearly a dozen complaints to staff from other guests of same issues & more. Staff was rude to other guests & complained of guests in front of us. Poor management & staff.
Stayed 3 nights in May 2025

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