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Tiloreza Volcanoes Ecolodge

3.5 star property

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Photo gallery for Tiloreza Volcanoes Ecolodge

Terrace/patio
Luxury Cottage | Bathroom | Shower, rainfall showerhead, hair dryer, towels
Theatre show
View from room
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Musanze-Kinigi Road, Ruhengeri, Cyuve, Northern Province
  • Place, Cathedral of Ruhengeri
    ‪4 min drive‬
  • Place, Musanze Modern Market
    ‪5 min drive‬
  • Place, Shyira Diocese Cathedral
    ‪5 min drive‬

Room options

View all photos for Luxury Cottage

Luxury Cottage | In-room safe, laptop workspace, iron/ironing board, free WiFi

Luxury Cottage

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Tiloreza Volcanoes Ecolodge

This smoke-free guesthouse features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, concierge services and dry cleaning.
Tiloreza Volcanoes Ecolodge offers 14 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Cyuve guest house provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the guest house include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the guest house's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
During your stay at Tiloreza Volcanoes Ecolodge, you'll be close to Volcanoes National Park. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hiking/biking trails, bicycles to rent and mountain biking
  • 5.6 mi (9 km) from Volcanoes National Park and 11.3 mi (18.2 km) from Musanze Caves
  • Airport shuttle service available for a fee
Tiloreza Volcanoes Ecolodge offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at Tiloreza Volcanoes Ecolodge. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Cyuve guest house is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9:00 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Tiloreza Volcanoes Ecolodge

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 5 to 20 for adults and USD 5 to 20 for children
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Tiloreza Volcanoes Ecolodge offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Tiloreza Volcanoes Ecolodge Cyuve
Tiloreza Volcanoes Ecolodge Guesthouse
Tiloreza Volcanoes Ecolodge Guesthouse Cyuve

Tiloreza Volcanoes Ecolodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, wonderful staff

Beautiful hotel well located for hikes in the area. We stayed in the large cottage which is a very nice spacious option for families. Staff was very kind and accommodating (always went the extra mile) and as others have noted the food was really excellent. Light and healthy and tasted very fresh—the best food we had in Rwanda.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Incredible Experience

Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze.
View of the Virunga Mountains from the upstairs restaurant.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay near the Volcanoes park

I loved this place—prolific bird life in the garden, including sunbirds. Good restaurant with a view. Friendly and helpful staff. Better priced than similar venues.
Stayed 2 nights in May 2023
Verified

8/10 Good

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel. Service was excellent. Food was good. I was only customer in hotel which was little bit odd.
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was inedible ,limited choice ,very basic ,overpriced hotel with no facilities and poorly managed
Stayed 3 nights in May 2025
Verified

6/10 Okay

AIWEKHOE

Liked: Staff & service
Stayed 1 night in Dec 2023